CF Event Pass Exploit Issue Resolved – Actions Taken & Compensation

[GM]Celestine · March 19

Attention Mercenaries,

We were made aware of an issue regarding Season 3 of the CF Event Pass. The issue has since been resolved, and the Pass is now working as intended. Unfortunately, it has come to our attention that a number of players exploited this issue to gain unreasonable amounts of CF Event Pass EXP, levels, and rewards. As a result, we have rolled back most of the levels and rewards deemed to have been obtained by illicit means.

After reviewing the number of times that this issue was exploited, it has been determined to place temporary bans on some of the more unreasonable amount of exploits. For the players we have determined to clearly be purposefully exploiting the issue, rather than doing so by accident, we have placed temporary game bans anywhere from 3 to 93 days - dependent on the severity of the violations. Rest assured that this decision was not taken lightly, and the ban durations are the result of much deliberation. These penalties may seem harsh in some cases, but they are necessary to ensure that the game rules are being followed.

Additionally, we acknowledge that this exploit was made possible due to an error on our end. We deeply regret this issue occurring in the first place, and as a gesture of goodwill, will be awarding 30 Gold Coins to all players, who logged in between March 1st and 11th, as compensation.

[EDIT - March 25, 2025] The Honorable Ribbon that was unintentionally removed has been restored to players who owned it before their ban for this exploit.

We are investigating cases where other items were removed and are working on restoring them.

If you are unable to claim CF Event Pass rewards earned after the rollback, please contact the support team with a screenshot of the issue.

[EDIT - March 28, 2025]

We are implementing a one-time reduction in ban durations for all accounts banned for the abuse of the CF Event Pass Exploit, and these will be unbanned as of 10AM EDT today.

We want to remind everyone that maintaining a fair and enjoyable gaming environment is our top priority. Violations of our policy also affect the enjoyment of the community as a whole, not just your account. For future violations, we will have no choice but to take appropriate actions.

The Honorable Soldier Ribbon remains removed for players with previous infractions.

Players missing items from an unrelated system should now have them restored.

The claim for CF Event Pass rewards earned after the rollback will be resolved following the upcoming maintenance.

We appreciate your understanding in this situation, and we hope to see you on the battlefield soon!

-CrossFire Team

dmger · March 20

21 dayss 505h Thx but The Evnetttttttttttttttt omg

IsThatAndrew · March 20

hahahahahahahahahahaha The rules say you can't take advantage of mistakes in the game, and of course they deserve that punishment.

xkennyPLx · March 20

What's the point in giving 30 Gold Coins to all players? Free Pass players are locked out of using gold coins. It's Season 1 all over again.

It would have made more sense to give everyone a few of those Encore boxes instead. At least those have a good chance of giving a reward, instead of literally unusable coins.

Cristinel23 · March 20

LOL

Andreevitxek · March 20

The problem is not ours, but yours, and what do other players have to do with it? If you have problems in the game! Here you are wrong!!!

{md}{alzri} · March 20

GG GMs, enjoy!

LetMeChoose · March 20

You solved the problem that you caused with a bigger problem because of this ill-considered decision. A huge segment of players will leave the game, and people have already started talking about this in groups, Crossfire, and gaming groups.

Andreevitxek · March 20

LetMeChoose It will be like this, what do they think they are so smart? They make mistakes, there are a lot of games.

srMaf1a · March 20

Do you think that this is good by giving players a ban for 93 days, knowing that this is a mistake from the game administration, because you have deleted all the weapons that we took after this pug and took the AN94 that we charged, and there are also some prizes. Most players have given you at least a 30-day ban. How can we now get the Islam that we charged the pass for, knowing that this is a mistake from the developers, not from each player. If we do not amend this matter, the game will lose its popularity, and many people because of this matter. I hope that you reconsider this matter, and thank you for your understanding.

UAtwinUA89 · March 20

It's kind of weird. You haven't been able to fix error 1072_10136 for half a year. And for this error you're giving a block... Or maybe we thought that this was some kind of promotion for the game's birthday???? What's the point of returning to the game?

MaksonUA · March 20

Macros are not banned, cheats are not banned, lags and freezes are not fixed (on the contrary, they become more frequent)

Crashes are not fixed, and as soon as a bug occurs, a ban is immediately issued, idiocracy!!!

InsaneCF1 · March 20

Nice, banning the only people who spend money for this game. Very smart.
Also banning them during the 16th anniversary event. Nice. Smart guys. Keep going. Now the game is official dead.

Bonmassoud · March 20

The problem is not ours, but yours, and what do other players have to do with it? If you have problems in the game! Here you are wrong!!!

GoLGe20 · March 20

You have banned all players who were active for 24 hours. All players you have banned w
ill stop playing

XxxkreasxxX · March 20

Congratulations you did not only removed the items people got from the event but banned them for like 20 days?
Outstanding move you know that means me and a lot of people won't be able to get even a fraction of the items back right?
I would have been fine with the items removed but banning people for a bug?
Nah that's stupid and annoying also goood luck most of the people that you banned where the ones with the premium pass so you lost some of them for sure today. As for me i see you as a joke years now so I am going to have some fun playing games like dark souls. Need to finish the trilogy.
Oh and something i want to say for quite a while now: You guys suck. Alot. From buggy crappy servers, spam releasing collections, to whatever decision this is.

SuperStyLee · March 20

Bundan sonra 3 gün içinde bu yasaklar kalkmazsa oturup kendi başınıza oynayacaksınız. Eğer kendi hatanızı oyunculara yükler ve onları oyundan soğutursanız, oynayacak tek bir kişi bile bulamazlar ve tüm işlerinizi sonlandırırlar.!! OKURSANIZ AÇIK VE NET BIR ŞEKILDE YAZDIM.....

[kkr · March 20

Thx for Ban i delete this game

45 day

IceDevil · March 20

Administration, good afternoon.

Banning players during your event for the game’s 16th anniversary is really too much, don’t you think? The mistake was on your part, yet you are banning players for it? Honestly, what’s the point of continuing to play if you ban people during the main event of the server, and the online player count has already dropped by 60%? Maybe it’s time to reconsider your approach?

The mistake was yours, and you were the ones who made it. Meanwhile, you don’t ban for macros and cheats, but you do for a simple bug? Fix it, or you will lose a lot of players who truly valued your project.

MrCCough · March 20

It is understandable as long the decision was made. The only reason why everyone kept that exploit bug because CF pass levels were too expensive, and it makes sense they could get items they wanted to... and now everyone or half the community has banned. You could just take away items and back where it begins levels after fixed bug... but I understand this is way best you guys can do. I hope it won't happen again in the future. May god bless you

sandrompro · March 20

Good work and Good start for bans.
Is time to start ban macros/wallers/etc cheat system
Is time to start away from keyboard players in ranked zm
Is time to start fix servers issues lag/ping spikers/freeze screen/freeze at 1st log in game
Crossfire is the best game.
Thank you Gm for your work and your game, i hope play with you in game.

Torch34 · March 20

Hello,

You have taken back the items that were taken with the bug, you should show this as a warning and lift the bans. Of course, the players who take advantage of this bug are not right, but we are the ones who suffer from this game, we are fighting against cheats, macros, etc., we abused this bug, yes, but your attitude on this issue was very bad before, there were times when you ignored most bugs. This attitude of yours is very good, and I hope you show this as a warning and lift the bans. From now on, most people have clearly understood that the bugs discovered will not be abused.

Magicgroup · March 20

the game full of hacks ans aim bots even the macro players and u leave all this and just focus on the bug of cf pass, ur so bad team and so bad management. i will leave the game forever idi.ots

Soretfed · March 20

I think all the players above said it all for me..

I'll just leave this here: (The main thing is don't ban yourself for this)

( sus link removed )

-DEFTEROS

ahmadhatme5 · March 20

These errors in the game are caused by the developers, not the players. Currently,

all the players have been banned, and there is a small category in the servers.

Do you want the ethics of the game or what? You took all the weapons, including the an94,

for which we currently charged a pass. We have endured this game with errors and hacks,

and then you banned us from the game.Thank you for this bad treatment.

The ban has not been lifted. Within three days, we will delete it permanently.

ReTeNaM · March 20

Is the team willing to negotiate some alternatives?
I don't know - postponing cooldowns and such?
Have people buy certain amount of levels in order to shorten the cooldown/remove it - having removed items on temporary hold.

Most people counted on stuff being rolled back (standard in the industry) and in the end there was no real harm done - on the contrary you could argue game got hyped a bit and your sales went up, especially Pass sales.
After rollback people would buy levels regardless - certainly not to such heights but still.

Given previous bugs went on without actions against players' accounts this kind of feels like an overkill. If we are talking about garnet or coupon issues I don't remember anyone getting banned for it...

ADeiDead · March 20

Dear Crossfire Support Team,

I am writing to express my complete dissatisfaction with the 38-day ban imposed on my account, a penalty that I believe is unfair and does not reflect the circumstances surrounding the situation.

Recently, I discovered an error within the game that I unknowingly took advantage of, resulting in the acquisition of certain items. Once the game administration identified the error, the items were removed from my account. However, the 38-day ban imposed on me seems excessive and disproportionate, especially considering that I did not act with intentionality or malicious intent.

It is important to note that I have invested a significant amount of real money into my Crossfire account, which shows my commitment and support for the game. In this context, it is disheartening that after unintentionally using an error that was not my fault, I am being penalized with such a lengthy suspension, which negatively impacts my gaming experience and my relationship with the service.

I understand that the administration team must ensure the game functions properly and fairly for all players, but I firmly believe that in this case, the 38-day ban is an unfair and disproportionate measure. The sanction should be reconsidered, as there was no malice or intention behind my actions. I am more than willing to cooperate to clarify any questions you may have regarding this situation.

I kindly request that you review my case and consider reducing the duration of the ban, given that the violation was the result of a technical error and not intentional misconduct on my part. I look forward to your prompt response and trust that a fair decision will be made regarding this matter.

Thank you for your attention and for the opportunity to present my case.

Sincerely,

Account ID: removed ( not allowed to share details about game account )

UAtwinUA89 · March 20

Why couldn't you just roll back your account and take back the items you farmed? Yes, I agree, we are guilty. But to give a ban during the event period. It's somehow not humane.

Thgin · March 20

It's funny, I wonder when people will be blocked for dealing with a bug on ZM4 or is this adequate in your opinion?
Why should I play for years and find the maps myself when other players simply took advantage of a game vulnerability and made themselves stage 6 already..
Looool

-[DM]NIGHT

AhmedZmm · March 20

They can't fix the game
They can only ban the players.

GG

[kkr · March 20

These errors in the game are caused by the developers, not the players. Currently, all the players have been banned, and there is a small category in the servers. Do you want the ethics of the game or what? You took all the weapons, including the an94, for which we currently charged a pass. We have endured this game with errors and hacks, and then you banned us from the game. Thank you for this bad treatment. The ban has not been lifted. Within three days, we will delete it permanently.

CF Event Pass Exploit Issue Resolved – Actions Taken & Compensation

Comments

You solved the problem that you caused with a bigger problem because of this ill-considered decision. A huge segment of players will leave the game, and people have already started talking about this in groups, Crossfire, and gaming groups.

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