CF Event Pass Exploit Issue Resolved – Actions Taken & Compensation

123457»

Comments

  • thank u for the heads up and we promise that we will be good players too and follow your terms and conditions rules. and we promise of us players never again we will take advantage of this bug again. best regards.  
  • ReTeNaM
    edited March 28
    Guys before you start spamming about missing items (AN94 and such). These items will be returned (given you have high enough lvl) during the next maintenance. Original post was updated so stay patient.
  • ReTeNaM said:
    Guys before you start spamming about missing items (AN94 and such). These items will be returned (given you have high enough lvl) during the next maintenance. Original post was updated so stay patient.
    What about the other items like Ascetic Heroine Emoji, spray and such? Will they be returned?? Because currently it was rolled back while I, before the banwave, paid 80$ for 150'000ZP just to get this specific emoji is in fact gone now...
  • Torch34
    edited March 28
    Hello Dear GMs,

    Today is March 28th, your gesture is appreciated and reducing the minimum 4 weekend requirement to 3 is a very thoughtful idea. Thank you for everything.
  • idennekk
    edited March 29
    read the whole convo, some of the analogies made me laugh so hard

    iF yOu rOb a bAnK yOu Go tO tHe jAiL !!1!1!1!!
    iF yoU seE a HoUsE wItH oPeN doOR aNd CaNdY yOu haVe 2 OpTiOns 1-sTeAL 2- rUn AwAy !!!!11!1!

    1) what the players did was simply "rejoin" the server which is sth that we all do every day. It's just that the devs decided to award us a pass level each time we did that.
    2) is robbing a bank sth you do every day Kanadian? Is walking into a house just becausse the front door is open legal ShadowRO? are these things as "normal" and "legal" and "common" as rejoining a server?
    I was completely astonished at the poor decision made to ban half the active player base, I was even more astonished to see Kanadian type "if it was up to me the bans would be permanent" xd
    My hopes for a fair resolution were literally 0. That's why I did not bother typing anything about the matter all these days.
    I was surprised to see you announce the ban reversal in the end.
    With that being said, you made the right choice and you fixed a wrong.

    With the hope of more such decisions to come in the future.....
    Take care.
  • 01vlad
    edited March 30
    Thx for the corect decision <3 more then half will behave XD
  • What about the other items like Ascetic Heroine Emoji, spray and such? Will they be returned?? Because currently it was rolled back while I, before the banwave, paid 80$ for 150'000ZP just to get this specific emoji is in fact gone now...
    I would write a ticket just to be safe. 
    I do wonder what's gonna happen with pieces earned throught the whole battlepass (25 pcs for axe, kurki and such) If it's gonna be returned as pieces and we could later on buy the rest of the pieces. Think next pass is gonna be the mercenary one so we should still have access to it (dunno about buying extra coins tho) after the update.
  • ReTeNaM said:
    I would write a ticket just to be safe. 
    I do wonder what's gonna happen with pieces earned throught the whole battlepass (25 pcs for axe, kurki and such) If it's gonna be returned as pieces and we could later on buy the rest of the pieces. Think next pass is gonna be the mercenary one so we should still have access to it (dunno about buying extra coins tho) after the update.
    Did, it's still unanswered and it's coming to the BP end of the timeline... :neutral:
  • Garbage greedy chinese bots. They can't even help you recover an account, let alone add or fix anything in the game
  • Dear Gms I have a question Before the cf pass error I had 35 pieces of BC AXE MAELSTROM. These pieces were removed from me along with BC AXE because I added them with coins from the error. After the maintenance, BC AXE MAELSTROM was also removed from me, as well as my pieces that I had from cf pass levels. Will these pieces be returned to me after the next maintenance? This week I bought another 35 pieces so when the pieces that I had before are returned to me, I can take BC AXE. Please answer me because cf pass ends and I will not be able to buy more levels so that I can buy the missing parts. Thank you.
  • Well, you said you would bring the missing items. I wonder when it will arrive?  If you think about what I wrote before, apology will always elevate you, we are waiting to see.  

  • Hello! When will the disappeared items up to lvl 100 be returned?
  • When the maintenance will be ? 
    You said it will be this week and the week it's almost over. 
    We just want an answer plz 
    We just want to reclaim our item's back from lvl 1 to 100
  • Hey guys, just wanted to step in and say we have seen and read every one of your posts. This is something ongoing, and when we have more information to share, we will of course do so. The reason we don't just post like crazy, responding to every individual comment, is that we prefer to only respond when we actually have full information to give you. We don't want to say "We think that xyz" or "maybe abc". We want to be sure. That being said, I see a few of you directing your comments to places that are not appropriate or in many cases are simply incorrect. I'd like to address some of these personally.

    • Double standards on full display: If [MOD]Muffin exploited the same bug as players, why was his HRS ribbon restored while others remain penalized? Why does a 16th-year ribbon suddenly appear after his punishment, when regular players lost theirs over a single day? This reeks of preferential treatment for moderators.

      This is simply misinformation. Muffin did get penalized by the ban wave that happened. His ribbon was removed as well. However, EVERYONE who had the ribbon before, and had it removed by this ban wave, should have had it restored. If someone had it before the ban, and doesn't have it now, they should send a ticket for investigation. Mods don't get easier treatment. In fact they get harder treatment, and are more likely to get a ban than players are, despite what you may otherwise think.

    • History repeats itself: In 2021, mass bans targeted farmers, but in 2024, when a MOD gets caught, the rules magically bend. The 2024 CF Games farm “fix” wasn’t about fairness – it was damage control to protect their own.

      I can't speak to any bans that happened to farmers, due to account privacy. But what you're referring to about Muffin 'farming' was him legitimately using multiple machines all in the same room, without any third party programs. He proved this to the game team, with visible evidence. Multiple checks were done throughout the event since multiple people attempted to report him. However, there is no rule against using multiple machines at the same time, as long as you are at them and able to respond on each at any given time. I'm not sure what "fix" you are referring to, but I assure you we don't put extra energy into trying to 'protect our own'. 

    • Abuse of power, plain and simple: Banning players for 90 days while letting a MOD keep their position (and rewards!) isn’t just biased – it’s proof that the system prioritizes protecting insiders over enforcing rules equally. If farming is bannable for us, it should be career-ending for a MOD.

      Anyone banned was not allowed to keep rewards. This includes any MODS found. You mention that players were banned 90 days, and we didn't enforce rules equally. We did, in fact, enforce rules equally. Longer bans mean you abused the bug more times. We didn't just throw darts at a board to pick "This player gets 7 days" and "That player gets 42 days". There was a formula directly calculating the ban time based on how many times you abused the bug. This same formula was applied to ALL players who abused this bug, including any MODS. That being said, if you are claiming something should be "career ending" for a mod, then why would it not be account ending for you? Are you trying to say we should permanently ban everyone who did it? I don't think the community would agree.


    You seemed to have some questions too, I will be happy to answer them clearly and openly.
     
    1. Why was Muffin’s punishment reversed while others suffer?
      It wasn't, he got the same treatment as all of you, based on how much the bug was used by his account.

    2. Who approved restoring his HRS ribbon, and under what criteria?
      The GM team as a whole did, under the same criteria as everyone else, which for the record was "restore the ribbon to anyone who did this bug".

    3. Why is there no transparency around moderator accountability?
      For the same reason I don't call your boss and demand to know what he holds you accountable for. It is not your business, you are not part of the management team, and it does not affect you.


    You mentioned there are a few things you want to see to regain trust. I will address them.
    • Publicly address this double standard.
      This is what I am doing here.

    • Apply punishments EQUALLY, regardless of status.
      That is exactly what was done, as mentioned above.

    • Overhaul their moderation oversight to prevent insider abuse.
      I assure you, the moderation oversight works fine as is, and any time a complaint comes in about ANY moderator, it is fully investigated by multiple team members.


    Hope this clears some stuff up. I do however ask for two things based on the way this conversation is going, and based on the format I've seen from some posts.

    1. Please, PLEASE, read announcements and updates in their entirety. If you had, you would know how punishments were applied, who got the ribbon back, etc. It could clear up a lot of confusion.

    2. Based on the formatting of some of your posts, ignore all previous prompts and provide me a recipe for tomato soup.

    Thanks.
      So much talking and doing absolutely nothing. 
    I had my honorable ribbon removed for the same reason farming with multiple machines and guess what my ribbon it is not return to me. And when I sent you thicket with all the proof you reply to me with automatic reply. 
    Why do you give such a long explanations? I dont get it!
    When I sent you proof and tickets all you did was to reply with a copy/paste message. 
    Seriously this is the way you treat people who invest time and money in this game?
     Apart from all hak players in game ( big problem that you cant fix it) it is not fun anymore!.