CF Event Pass Exploit Issue Resolved – Actions Taken & Compensation
Comments
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Thank you.[GM]Celestine said:Attention Mercenaries,
The Honorable Ribbon that was unintentionally removed has been restored today to players who owned it before their ban for this exploit.We are investigating cases where other items were removed and are working on restoring them.If you are unable to claim CF Event Pass rewards earned after the rollback, please contact the support team with a screenshot of the issue.
As mentioned in the main post, the temporary game bans were only placed on accounts that were deemed purposefully exploiting the issue, rather than doing so by accident, and the length of the ban was dependent on the severity of the violations.
Thank you for your understanding.
-CrossFire TeamAll the best from Baba_Yaga_CF
Honorable Player with 16 Years of Service
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Guys. Have you ever checked the profiles of Mods? I did.Because [MOD]Muffin took advantage of this bug like all of us. After everyone was punished, I went and looked at [MOD]Muffin's profile and his Honorable Ribbon was also taken away. It was given back today.Let me tell you something else that is weird. [MOD]Muffin was punished at the same time as all of you, but he has a 16th year ribbon. So how is that possible? Everyone missed the ribbon by a short 1 day, but he was able to get it.This situation happened exactly in 2024 CF Games. It was revealed that Muffin was farming, and then the farm that affected everyone's efforts was released just to protect him. However, in 2021, they banned everyone who was farming. They turned a blind eye just because Muffin was caught.If you are a MOD, everything is free for you. I think everyone's 16th year ribbon should be returned. You ban people for 90 days, but when your MOD does it, you keep him as a MOD and reward him. How is this justice?
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yasinlyy said:Guys. Have you ever checked the profiles of Mods? I did.Because [MOD]Muffin took advantage of this bug like all of us. After everyone was punished, I went and looked at [MOD]Muffin's profile and his Honorable Ribbon was also taken away. It was given back today.Let me tell you something else that is weird. [MOD]Muffin was punished at the same time as all of you, but he has a 16th year ribbon. So how is that possible? Everyone missed the ribbon by a short 1 day, but he was able to get it.This situation happened exactly in 2024 CF Games. It was revealed that Muffin was farming, and then the farm that affected everyone's efforts was released just to protect him. However, in 2021, they banned everyone who was farming. They turned a blind eye just because Muffin was caught.If you are a MOD, everything is free for you. I think everyone's 16th year ribbon should be returned. You ban people for 90 days, but when your MOD does it, you keep him as a MOD and reward him. How is this justice?In 2021 I was temporary blocked as well for a few days because they said I was farming and some of my clan mates as well and missed out on both of the ribbons from 2021. I have said to them that every player in the room was present at his PC but they have said that I have farmed and that is not allowed.I was not even on my main account but I was temporary blocked just because someone how knows me saw my ping and he was jealous we was ahead in the top but he was farming 100% as well, obviously he is friends with the management and nothing happened to him. He was banned 2 times in the past because he was using unlawful programs to help him within the game but at the end he still has the honorable ribbon because he is friends with the management. In 2024 farming was allowed and nobody get temporary blocked for farming.It is very simple, everyone should be treated the same as we are all equal in this world.All the best from Baba_Yaga_CF
Honorable Player with 16 Years of Service -
I can't stay silent. They admitted that the exploit happened because of their mistake, yet somehow, all the blame was placed on the players.
The mistake was on the developers' side
"We acknowledge that this exploit was made possible due to an error on our end."
Okay, if it was your bug, why are only the players being punished? You made the mistake, yet took no responsibility for it.No clear criteria for punishments
How was the length of the bans determined? Where are the transparent rules? Some people got 3 days, others 93. What was the logic behind this? Are players supposed to guess how many times they could "accidentally" use the bug before getting banned?The punishment does not match the "violation"
All rewards obtained through the exploit were already removed. The game’s economy is restored.
So why the additional bans? Why punish players twice?
93 days for using a bug that was your fault? How is this fair?The "generous" compensation
They "deeply regret" what happened and, as a goodwill gesture, are giving 30 Gold Coins. Is this a joke? Players paid real money for the CF Event Pass, and instead of fair compensation, they got banned.Complete disregard for the community
Questions on the forum remain unanswered.
Anyone who disagrees in Discord gets muted.
Support tickets are just closed with a copy-paste response.
So much for "communication with the players."What would be fair?
Unban players or at least reduce the ban durations.
Compensate the CF Event Pass for banned players.
Explain the exact criteria used for determining punishments.
Actually listen to the community instead of ignoring it.If you really care about your players, show at least a little respect.
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Not everybody got the honorable ribbon back. I see just a few players got it back![GM]Celestine said:Attention Mercenaries,
The Honorable Ribbon that was unintentionally removed has been restored today to players who owned it before their ban for this exploit.We are investigating cases where other items were removed and are working on restoring them.If you are unable to claim CF Event Pass rewards earned after the rollback, please contact the support team with a screenshot of the issue.
As mentioned in the main post, the temporary game bans were only placed on accounts that were deemed purposefully exploiting the issue, rather than doing so by accident, and the length of the ban was dependent on the severity of the violations.
Thank you for your understanding.
-CrossFire Team
How is that fair? Plus everytime for tickets I make I always get an automatic response! This is the way you treat players who invest thousands of money and playing all day this game? LOL
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They don’t care, I sent tickets and all they do is copy paste message. Also after more than 5-6 tickets sent to them they block your account for a week or more. Game is supposed to be fun.MisDarkness said:I can't stay silent. They admitted that the exploit happened because of their mistake, yet somehow, all the blame was placed on the players.
The mistake was on the developers' side
"We acknowledge that this exploit was made possible due to an error on our end."
Okay, if it was your bug, why are only the players being punished? You made the mistake, yet took no responsibility for it.No clear criteria for punishments
How was the length of the bans determined? Where are the transparent rules? Some people got 3 days, others 93. What was the logic behind this? Are players supposed to guess how many times they could "accidentally" use the bug before getting banned?The punishment does not match the "violation"
All rewards obtained through the exploit were already removed. The game’s economy is restored.
So why the additional bans? Why punish players twice?
93 days for using a bug that was your fault? How is this fair?The "generous" compensation
They "deeply regret" what happened and, as a goodwill gesture, are giving 30 Gold Coins. Is this a joke? Players paid real money for the CF Event Pass, and instead of fair compensation, they got banned.Complete disregard for the community
Questions on the forum remain unanswered.
Anyone who disagrees in Discord gets muted.
Support tickets are just closed with a copy-paste response.
So much for "communication with the players."What would be fair?
Unban players or at least reduce the ban durations.
Compensate the CF Event Pass for banned players.
Explain the exact criteria used for determining punishments.
Actually listen to the community instead of ignoring it.If you really care about your players, show at least a little respect.
A player from 2011 with more than 10K euro invested in this game and get a copy/paste messages! -
Well, I hope this will show many players the real attitude of the administration towards the community and each of us will draw our own conclusions.Tofeni said:They don’t care, I sent tickets and all they do is copy paste message. Also after more than 5-6 tickets sent to them they block your account for a week or more. Game is supposed to be fun.
A player from 2011 with more than 10K euro invested in this game and get a copy/paste messages! -
I have to agree on what’s missdarkness said. Although they admit and did take actions to restore The ribbons to all players. But the ban ones that still used the bug. Now from what i understand that they are still investigating the situation. But keeping quiet for 10 day after the bug happen was not caring for the players at all in my saying. ( and as again I’m not arguing on who’s right and who’s wrong.) all I’m saying is what about the levels that ain’t part of the off the exploit after it got patch next day? Cause for people that were at level 90. Does that mean the levels from that got roll back as well? But anyways as I mention from my first post. I just want to be sure that none of this will happen again and want to be sure management will learn from their mistakes not to screw anyone out of an opportunity. That we paid good money for. And as i also want to say too which I also forgot. People do have a choice whether you want to leave or not. But just remember although it’s still the games terms and conditions we all agreed on. And sending support tickets doesn’t do us any good to us players for them not taking our word seriously. Cause in this crossfire 3.0 we live in. Nobody cares anymore. And that’s just the truth in my saying.
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ikilleri176 said:I have to agree on what’s missdarkness said. Although they admit and did take actions to restore The ribbons to all players. But the ban ones that still used the bug. Now from what i understand that they are still investigating the situation. But keeping quiet for 10 day after the bug happen was not caring for the players at all in my saying. ( and as again I’m not arguing on who’s right and who’s wrong.) all I’m saying is what about the levels that ain’t part of the off the exploit after it got patch next day? Cause for people that were at level 90. Does that mean the levels from that got roll back as well? But anyways as I mention from my first post. I just want to be sure that none of this will happen again and want to be sure management will learn from their mistakes not to screw anyone out of an opportunity. That we paid good money for. And as i also want to say too which I also forgot. People do have a choice whether you want to leave or not. But just remember although it’s still the games terms and conditions we all agreed on. And sending support tickets doesn’t do us any good to us players for them not taking our word seriously. Cause in this crossfire 3.0 we live in. Nobody cares anymore. And that’s just the truth in my saying.It wouldn't be so insulting if everything was always fair and just. I would also like to draw attention to the problems that are exacerbating the current situation with a massive temporary ban.While players who used the CF Event Pass exploit received severe penalties, cheaters using third-party software (such as macros and hacks) remain active and unpunished. This raises serious concerns about Z8Games’ priorities when enforcing fairness within the game.Reports of cheaters using macros and hacks have been open for months without action, despite clear evidence submitted through support tickets.Players abusing game bugs (a developer-side issue) receive immediate and harsh bans, whereas individuals actively ruining the game with cheats continue playing freely.The disparity in how these cases are handled suggests that Z8Games prioritizes punishing paying customers over addressing the larger issue of actual game integrity.After the current situation, I have some questions that I'm unlikely to get answers to:Why is there a faster and harsher response to an exploit caused by a developer’s error, while third-party cheating software continues to plague the game unchecked?Why are reports of cheating left unresolved for months, despite repeated follow-ups from the community?Why is open discussion about the fairness of bans censored and silenced, rather than addressed transparently?
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The second question if I’m being honest. Shows that even if you for example sent a support a ticket to someone that threatens you. And after they got it they respond in a bad way saying they can’t do anything to the player that’s being threaten. I happen to send support tickets for the problems I had and got a bad respond that never happens and treat it like it wasn’t a big deal. That’s why support ticket sending is useless. And as for the cheats and hackers. Every time we make report in game and said they got ban they’ll come back like the zombies they are. Because their anti cheat system is so out of date. And that’s just sad. They need to have a better system cause the money we paid for them. Get their systems upgraded. If they want to keep players as they could. Cause to be real their no common sense on what is right and what is wrong. And it’s being treated like it not a big deal. And move on like it never happen.
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----yasinlyy said:Guys. Have you ever checked the profiles of Mods? I did.Because [MOD]Muffin took advantage of this bug like all of us. After everyone was punished, I went and looked at [MOD]Muffin's profile and his Honorable Ribbon was also taken away. It was given back today.Let me tell you something else that is weird. [MOD]Muffin was punished at the same time as all of you, but he has a 16th year ribbon. So how is that possible? Everyone missed the ribbon by a short 1 day, but he was able to get it.This situation happened exactly in 2024 CF Games. It was revealed that Muffin was farming, and then the farm that affected everyone's efforts was released just to protect him. However, in 2021, they banned everyone who was farming. They turned a blind eye just because Muffin was caught.If you are a MOD, everything is free for you. I think everyone's 16th year ribbon should be returned. You ban people for 90 days, but when your MOD does it, you keep him as a MOD and reward him. How is this justice?Guys, this is beyond unfair – it’s systemic hypocrisy. Let’s break it down:
Double standards on full display: If [MOD]Muffin exploited the same bug as players, why was his HRS ribbon restored while others remain penalized? Why does a 16th-year ribbon suddenly appear after his punishment, when regular players lost theirs over a single day? This reeks of preferential treatment for moderators.
History repeats itself: In 2021, mass bans targeted farmers, but in 2024, when a MOD gets caught, the rules magically bend. The 2024 CF Games farm “fix” wasn’t about fairness – it was damage control to protect their own.
Abuse of power, plain and simple: Banning players for 90 days while letting a MOD keep their position (and rewards!) isn’t just biased – it’s proof that the system prioritizes protecting insiders over enforcing rules equally. If farming is bannable for us, it should be career-ending for a MOD.
This isn’t about one ribbon or one MOD – it’s about accountability. Players deserve answers:
Why was Muffin’s punishment reversed while others suffer?
Who approved restoring his HRS ribbon, and under what criteria?
Why is there no transparency around moderator accountability?
We can’t let this slide. If z8Games wants player trust, they must:
Publicly address this double standard.
Apply punishments EQUALLY, regardless of status.
Overhaul their moderation oversight to prevent insider abuse.
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I agree, but the whole problem is that they don't hear us and they don't want to hear us.TEND0U said:----Guys, this is beyond unfair – it’s systemic hypocrisy. Let’s break it down:
Double standards on full display: If [MOD]Muffin exploited the same bug as players, why was his HRS ribbon restored while others remain penalized? Why does a 16th-year ribbon suddenly appear after his punishment, when regular players lost theirs over a single day? This reeks of preferential treatment for moderators.
History repeats itself: In 2021, mass bans targeted farmers, but in 2024, when a MOD gets caught, the rules magically bend. The 2024 CF Games farm “fix” wasn’t about fairness – it was damage control to protect their own.
Abuse of power, plain and simple: Banning players for 90 days while letting a MOD keep their position (and rewards!) isn’t just biased – it’s proof that the system prioritizes protecting insiders over enforcing rules equally. If farming is bannable for us, it should be career-ending for a MOD.
This isn’t about one ribbon or one MOD – it’s about accountability. Players deserve answers:
Why was Muffin’s punishment reversed while others suffer?
Who approved restoring his HRS ribbon, and under what criteria?
Why is there no transparency around moderator accountability?
We can’t let this slide. If z8Games wants player trust, they must:
Publicly address this double standard.
Apply punishments EQUALLY, regardless of status.
Overhaul their moderation oversight to prevent insider abuse.
As GM says, they are not responsible for solving CF Event Pass situations. However, the contacts of those who can influence him in any way are not provided to me. Email request info@smilegatewest.com did not give any results.
How can we reach out to them and tell them that this is unfair? -
Hey guys, just wanted to step in and say we have seen and read every one of your posts. This is something ongoing, and when we have more information to share, we will of course do so. The reason we don't just post like crazy, responding to every individual comment, is that we prefer to only respond when we actually have full information to give you. We don't want to say "We think that xyz" or "maybe abc". We want to be sure. That being said, I see a few of you directing your comments to places that are not appropriate or in many cases are simply incorrect. I'd like to address some of these personally.
Double standards on full display: If [MOD]Muffin exploited the same bug as players, why was his HRS ribbon restored while others remain penalized? Why does a 16th-year ribbon suddenly appear after his punishment, when regular players lost theirs over a single day? This reeks of preferential treatment for moderators.
This is simply misinformation. Muffin did get penalized by the ban wave that happened. His ribbon was removed as well. However, EVERYONE who had the ribbon before, and had it removed by this ban wave, should have had it restored. If someone had it before the ban, and doesn't have it now, they should send a ticket for investigation. Mods don't get easier treatment. In fact they get harder treatment, and are more likely to get a ban than players are, despite what you may otherwise think.History repeats itself: In 2021, mass bans targeted farmers, but in 2024, when a MOD gets caught, the rules magically bend. The 2024 CF Games farm “fix” wasn’t about fairness – it was damage control to protect their own.
I can't speak to any bans that happened to farmers, due to account privacy. But what you're referring to about Muffin 'farming' was him legitimately using multiple machines all in the same room, without any third party programs. He proved this to the game team, with visible evidence. Multiple checks were done throughout the event since multiple people attempted to report him. However, there is no rule against using multiple machines at the same time, as long as you are at them and able to respond on each at any given time. I'm not sure what "fix" you are referring to, but I assure you we don't put extra energy into trying to 'protect our own'.Abuse of power, plain and simple: Banning players for 90 days while letting a MOD keep their position (and rewards!) isn’t just biased – it’s proof that the system prioritizes protecting insiders over enforcing rules equally. If farming is bannable for us, it should be career-ending for a MOD.
Anyone banned was not allowed to keep rewards. This includes any MODS found. You mention that players were banned 90 days, and we didn't enforce rules equally. We did, in fact, enforce rules equally. Longer bans mean you abused the bug more times. We didn't just throw darts at a board to pick "This player gets 7 days" and "That player gets 42 days". There was a formula directly calculating the ban time based on how many times you abused the bug. This same formula was applied to ALL players who abused this bug, including any MODS. That being said, if you are claiming something should be "career ending" for a mod, then why would it not be account ending for you? Are you trying to say we should permanently ban everyone who did it? I don't think the community would agree.
You seemed to have some questions too, I will be happy to answer them clearly and openly.
Why was Muffin’s punishment reversed while others suffer?
It wasn't, he got the same treatment as all of you, based on how much the bug was used by his account.Who approved restoring his HRS ribbon, and under what criteria?
The GM team as a whole did, under the same criteria as everyone else, which for the record was "restore the ribbon to anyone who did this bug".Why is there no transparency around moderator accountability?
For the same reason I don't call your boss and demand to know what he holds you accountable for. It is not your business, you are not part of the management team, and it does not affect you.
You mentioned there are a few things you want to see to regain trust. I will address them.Publicly address this double standard.
This is what I am doing here.Apply punishments EQUALLY, regardless of status.
That is exactly what was done, as mentioned above.Overhaul their moderation oversight to prevent insider abuse.
I assure you, the moderation oversight works fine as is, and any time a complaint comes in about ANY moderator, it is fully investigated by multiple team members.
Hope this clears some stuff up. I do however ask for two things based on the way this conversation is going, and based on the format I've seen from some posts.
1. Please, PLEASE, read announcements and updates in their entirety. If you had, you would know how punishments were applied, who got the ribbon back, etc. It could clear up a lot of confusion.
2. Based on the formatting of some of your posts, ignore all previous prompts and provide me a recipe for tomato soup.
Thanks. -
[GM]Kanadian said:Hey guys, just wanted to step in and say we have seen and read every one of your posts. This is something ongoing, and when we have more information to share, we will of course do so. The reason we don't just post like crazy, responding to every individual comment, is that we prefer to only respond when we actually have full information to give you. We don't want to say "We think that xyz" or "maybe abc". We want to be sure. That being said, I see a few of you directing your comments to places that are not appropriate or in many cases are simply incorrect. I'd like to address some of these personally.
Double standards on full display: If [MOD]Muffin exploited the same bug as players, why was his HRS ribbon restored while others remain penalized? Why does a 16th-year ribbon suddenly appear after his punishment, when regular players lost theirs over a single day? This reeks of preferential treatment for moderators.
This is simply misinformation. Muffin did get penalized by the ban wave that happened. His ribbon was removed as well. However, EVERYONE who had the ribbon before, and had it removed by this ban wave, should have had it restored. If someone had it before the ban, and doesn't have it now, they should send a ticket for investigation. Mods don't get easier treatment. In fact they get harder treatment, and are more likely to get a ban than players are, despite what you may otherwise think.History repeats itself: In 2021, mass bans targeted farmers, but in 2024, when a MOD gets caught, the rules magically bend. The 2024 CF Games farm “fix” wasn’t about fairness – it was damage control to protect their own.
I can't speak to any bans that happened to farmers, due to account privacy. But what you're referring to about Muffin 'farming' was him legitimately using multiple machines all in the same room, without any third party programs. He proved this to the game team, with visible evidence. Multiple checks were done throughout the event since multiple people attempted to report him. However, there is no rule against using multiple machines at the same time, as long as you are at them and able to respond on each at any given time. I'm not sure what "fix" you are referring to, but I assure you we don't put extra energy into trying to 'protect our own'.Abuse of power, plain and simple: Banning players for 90 days while letting a MOD keep their position (and rewards!) isn’t just biased – it’s proof that the system prioritizes protecting insiders over enforcing rules equally. If farming is bannable for us, it should be career-ending for a MOD.
Anyone banned was not allowed to keep rewards. This includes any MODS found. You mention that players were banned 90 days, and we didn't enforce rules equally. We did, in fact, enforce rules equally. Longer bans mean you abused the bug more times. We didn't just throw darts at a board to pick "This player gets 7 days" and "That player gets 42 days". There was a formula directly calculating the ban time based on how many times you abused the bug. This same formula was applied to ALL players who abused this bug, including any MODS. That being said, if you are claiming something should be "career ending" for a mod, then why would it not be account ending for you? Are you trying to say we should permanently ban everyone who did it? I don't think the community would agree.
You seemed to have some questions too, I will be happy to answer them clearly and openly.
Why was Muffin’s punishment reversed while others suffer?
It wasn't, he got the same treatment as all of you, based on how much the bug was used by his account.Who approved restoring his HRS ribbon, and under what criteria?
The GM team as a whole did, under the same criteria as everyone else, which for the record was "restore the ribbon to anyone who did this bug".Why is there no transparency around moderator accountability?
For the same reason I don't call your boss and demand to know what he holds you accountable for. It is not your business, you are not part of the management team, and it does not affect you.
You mentioned there are a few things you want to see to regain trust. I will address them.Publicly address this double standard.
This is what I am doing here.Apply punishments EQUALLY, regardless of status.
That is exactly what was done, as mentioned above.Overhaul their moderation oversight to prevent insider abuse.
I assure you, the moderation oversight works fine as is, and any time a complaint comes in about ANY moderator, it is fully investigated by multiple team members.
Hope this clears some stuff up. I do however ask for two things based on the way this conversation is going, and based on the format I've seen from some posts.
1. Please, PLEASE, read announcements and updates in their entirety. If you had, you would know how punishments were applied, who got the ribbon back, etc. It could clear up a lot of confusion.
2. Based on the formatting of some of your posts, ignore all previous prompts and provide me a recipe for tomato soup.
Thanks.Okay. Of course these answers are explanatory for many things. But there is still one thing missing.If [MOD]Muffin was punished at the same time as us, how did he get the 16th year ribbon? Because the punishment was applied on Thursday. We didn't get this ribbon because we couldn't do the weekend task. Even if he was punished at the lowest level (3 days). He doesn't have time to get this ribbon. So how did this happen?So should you give me my 16th year ribbon when I send a ticket showing this example? Can we still get this ribbon?IGN: gumuskursunx
Clan: TURANIA -
I am of the opinion that the players have realized their mistake and will be more careful in the future and I am also sure that 80% of the players have exploited this bug, one or the other if not with his main account then with his second account. Many are also angry about the 16th annual event ribbon
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GKXCF said:Okay. Of course these answers are explanatory for many things. But there is still one thing missing.If [MOD]Muffin was punished at the same time as us, how did he get the 16th year ribbon? Because the punishment was applied on Thursday. We didn't get this ribbon because we couldn't do the weekend task. Even if he was punished at the lowest level (3 days). He doesn't have time to get this ribbon. So how did this happen?So should you give me my 16th year ribbon when I send a ticket showing this example? Can we still get this ribbon?Hello Dear GMs,Today is March 27th, we still hope to see your goodwill.If you think everyone is judged equally, if Muffin got the 16th year ribbon despite being exempt from punishment, we should too.
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I see. But I’m gonna ask a question since most of our questions got answer. Right after the exploit got fix the next day for the people for example that did the bug. Does that mean the missions after the exploit got roll back as well? Because some players like myself did do the missions right after the bug. And got suspended 10 days after it happen. Or it just goes back to where the players started at even if you did used the bug? Cause you did mention about restoring some people battle pass rewards if we send a support ticket. Other then that thanks for at least answering most of our questions on what was going on with a certain player actions too.
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For those of you still asking about Muffin's account and the status of the 16th Anniversary ribbon I would remind you of two things:
1. We cannot discuss the specifics of other accounts much, due to privacy policy. Because of that you will have to do some math for part 2.
2. Please count 3 days starting Thursday. I'll do it with you, ready? Thursday. Friday. Saturday.
That is all, carry on. -
Drama aside is the team willing to give people some chance to finish anniversary ribbon? Postponing the event or let people play during the last weekend (with bans continuing afterwards)[GM]Kanadian said:Hey guys, just wanted to step in and say we have seen and read every one of your posts. This is something ongoing, and when we have more information to share, we will of course do so. The reason we don't just post like crazy, responding to every individual comment, is that we prefer to only respond when we actually have full information to give you. We don't want to say "We think that xyz" or "maybe abc". We want to be sure.
Obviously if somebody wrote something into announcement on DC earlier most people wouldn't play just to be safe. This way I thought it's going to be removed either way so why not. This is why i think that fault is 50/50 between players and z8.
Was planning to pay for the levels I gained (test for after the rollback, no ill intent) but Z8 decided I can't do that.
If I paid for those levels during the outbreak I would be affected by banwave as well - at least as much was told by some to have happened. So i basically dodged 1 bullet but jumped right into the other xD -
[GM]Kanadian said:For those of you still asking about Muffin's account and the status of the 16th Anniversary ribbon I would remind you of two things:
1. We cannot discuss the specifics of other accounts much, due to privacy policy. Because of that you will have to do some math for part 2.
2. Please count 3 days starting Thursday. I'll do it with you, ready? Thursday. Friday. Saturday.
That is all, carry on.Funny answer. Of course we both know how to count. I'm glad about that. However, this is not a topic that came up today. Muffin's 16th anniversary ribbon started to be talked about on social media on Saturday. Because Muffin's ribbon appeared on her account on Saturday. The ribbons are reflected in our accounts 24 hours after completing the task. You know this better than us. This means that the task was completed on Friday.Actually, the purpose here is not to criticize your policies, but to demand that you be consistent and fair.In your previous answer, you said that MODs are treated harsher than us. Please let me show you.
So do you know why we use this exploit? Why do players always talk about Muffin in the comments of your social media profiles? Because some players saw that he used this bug too. Players shared it on social media. When we checked his profile, we saw that it was true. This encouraged us. After he was banned, we saw the 16th years ribbon on his account on Saturday.[GM]Kanadian said:
This is simply misinformation. Muffin did get penalized by the ban wave that happened. His ribbon was removed as well. However, EVERYONE who had the ribbon before, and had it removed by this ban wave, should have had it restored. If someone had it before the ban, and doesn't have it now, they should send a ticket for investigation. Mods don't get easier treatment. In fact they get harder treatment, and are more likely to get a ban than players are, despite what you may otherwise think.
Maybe if he wasn't a MOD, this topic wouldn't be talked about this much. But now are you really harsher on your MODs than we are? Because even if we were lying, that means Muffin was only banned for 3 days.I want you to understand this. Our goal is not to argue or fight with anyone. We want to see that you are consistent. We want to see that you are fair.It is not that hard to understand and respect your players. Look at the players on the forum. No one is asking questions here with a bad intention.
That is all.IGN: gumuskursunx
Clan: TURANIA -
[GM]Kanadian said:For those of you still asking about Muffin's account and the status of the 16th Anniversary ribbon I would remind you of two things:
1. We cannot discuss the specifics of other accounts much, due to privacy policy. Because of that you will have to do some math for part 2.
2. Please count 3 days starting Thursday. I'll do it with you, ready? Thursday. Friday. Saturday.
That is all, carry on.Thank you for your answers, although some of them seem to be spoken with passive aggression, but we are not here to discuss the tone of the answers.However, it still feels like instead of an open and transparent dialogue, we are being given general phrases under the pretext of "privacy policy".We still do not have full information about the formula by which the bans were issued. We do not have any general statistics on these punishments. We cannot find out how many times [MOD]Muffin took advantage of the bug and whether his punishment was really proportionate to the punishments of other players. Instead of an open dialogue, we only get hints. "We will answer you when we have full information" - but 18 days have passed since the moment the error appeared in your program code.
Honestly, all this looks like an attempt to avoid responsibility, to drag out time and wait until the majority of players receive a "deserved" unblocking of their accounts - then the hype will die down and we can simply forget about this incident. -
He's right. If MOD was penalized for 3 days, why did I get a 30-day ban? I deserve the 16th year ribbon as much as anyone else. We all do. And the M4A1 that I won by opening garnets was deleted from my account.GKXCF said:Funny answer. Of course we both know how to count. I'm glad about that. However, this is not a topic that came up today. Muffin's 16th anniversary ribbon started to be talked about on social media on Saturday. Because Muffin's ribbon appeared on her account on Saturday. The ribbons are reflected in our accounts 24 hours after completing the task. You know this better than us. This means that the task was completed on Friday.Actually, the purpose here is not to criticize your policies, but to demand that you be consistent and fair.In your previous answer, you said that MODs are treated harsher than us. Please let me show you.
So do you know why we use this exploit? Why do players always talk about Muffin in the comments of your social media profiles? Because some players saw that he used this bug too. Players shared it on social media. When we checked his profile, we saw that it was true. This encouraged us. After he was banned, we saw the 16th years ribbon on his account on Saturday.[GM]Kanadian said:
This is simply misinformation. Muffin did get penalized by the ban wave that happened. His ribbon was removed as well. However, EVERYONE who had the ribbon before, and had it removed by this ban wave, should have had it restored. If someone had it before the ban, and doesn't have it now, they should send a ticket for investigation. Mods don't get easier treatment. In fact they get harder treatment, and are more likely to get a ban than players are, despite what you may otherwise think.
Maybe if he wasn't a MOD, this topic wouldn't be talked about this much. But now are you really harsher on your MODs than we are? Because even if we were lying, that means Muffin was only banned for 3 days.I want you to understand this. Our goal is not to argue or fight with anyone. We want to see that you are consistent. We want to see that you are fair.It is not that hard to understand and respect your players. Look at the players on the forum. No one is asking questions here with a bad intention.
That is all. -
LOL. I reported my teammate because he uses macro in Ranked Mode. And he is insulting me, because he took 14 days ban. But now i took 25+ days ban for a basic bug. If I use any illegal act in Ranked Mode, i could take less day ban.You should give us a chance to win the 16th Anniversary ribbon.
-
yes this mode is muffin or what, it comes out after every problem and trouble, what is its main task and what it came to do, you should know better, I don't know him, I don't want to know him, I think someone who does injustice like this underhandedly cannot stay here, but you know, he takes advantage of everything, especially like he farms in the relay race
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And one more question to the distinguished GM, which haunts me. You give a ban according to some formula (which no one knows), depending on how often the player has used the bug, but you do not take into account a specific person, but only one of his accounts. How honest is that?Let me explain what I'm talking about.For example, Player A owns only one account, has accumulated 900 Event Pass levels and received a 24-day ban for this. Player B owns 3 accounts and has accumulated 300 levels on each of them and received a ban for 8 days on each account (he would have accumulated more, but did not have time, because the bug was covered). So it turns out that 2 people have committed the same "crime", used the bug the same number of times, but bear different penalties for it just because someone has one account and someone has more? How honest and transparent is this, in your opinion? Especially in an environment where there is an in-game event dedicated to the game's Birthday and many of us will not have time to use it?How can the punishment system be considered fair if players who committed the same "violation" received different ban terms?Why does the punishment depend on the number of accounts, and not on the actual number of bug uses?
I'm not even talking about players with a large number of accounts who did not buy an Event Pass, but were able to take advantage of the bug and get level 100 only because the system does not provide more levels with a free pass. They were not punished at all, except that they (like us) had their level rolled back before an error occurred in the program code. -
to all gms
you should have ripped the snakes head off before it grew you should given the penalty back then
when the players did the coupon bug or the thing with the zm special crates that you could buy from the website you got 100 crates for 1 k zp some even bougt it for over 10k crates the players exploited the bug were not banned for it but if they had already recived the punishment back then none of them would have dared to do something like that to day everyone who made the bug knew that the items would be taken back but they didnt expect a ban
now hand on heart many players invest a lot of money in the game for example i have over 200 vips and many zp weapons that you can get trougt the blackmarket i know i wasnt forced to do this please think about it carefully -
Dear Sir, I have already conveyed this You also deleted the VIP item I bought from the battle pass box on March 6, 2025 at 17:51 Türkiye time, there was an Aress doll on it.Even though I bought this item before it became a bug, it caused a rumble You deleted it, the bug happened on Sunday I received the item on Thursday, even the day before. Press 30k on garnet, get 4 items and turn them into m4a1 guanyu What is the reason for your deletion? The day you would wipe or roll back was Sunday Why did you implement such an application?[GM]Kanadian said:Hey guys, just wanted to step in and say we have seen and read every one of your posts. This is something ongoing, and when we have more information to share, we will of course do so. The reason we don't just post like crazy, responding to every individual comment, is that we prefer to only respond when we actually have full information to give you. We don't want to say "We think that xyz" or "maybe abc". We want to be sure. That being said, I see a few of you directing your comments to places that are not appropriate or in many cases are simply incorrect. I'd like to address some of these personally.Double standards on full display: If [MOD]Muffin exploited the same bug as players, why was his HRS ribbon restored while others remain penalized? Why does a 16th-year ribbon suddenly appear after his punishment, when regular players lost theirs over a single day? This reeks of preferential treatment for moderators.
This is simply misinformation. Muffin did get penalized by the ban wave that happened. His ribbon was removed as well. However, EVERYONE who had the ribbon before, and had it removed by this ban wave, should have had it restored. If someone had it before the ban, and doesn't have it now, they should send a ticket for investigation. Mods don't get easier treatment. In fact they get harder treatment, and are more likely to get a ban than players are, despite what you may otherwise think.History repeats itself: In 2021, mass bans targeted farmers, but in 2024, when a MOD gets caught, the rules magically bend. The 2024 CF Games farm “fix” wasn’t about fairness – it was damage control to protect their own.
I can't speak to any bans that happened to farmers, due to account privacy. But what you're referring to about Muffin 'farming' was him legitimately using multiple machines all in the same room, without any third party programs. He proved this to the game team, with visible evidence. Multiple checks were done throughout the event since multiple people attempted to report him. However, there is no rule against using multiple machines at the same time, as long as you are at them and able to respond on each at any given time. I'm not sure what "fix" you are referring to, but I assure you we don't put extra energy into trying to 'protect our own'.Abuse of power, plain and simple: Banning players for 90 days while letting a MOD keep their position (and rewards!) isn’t just biased – it’s proof that the system prioritizes protecting insiders over enforcing rules equally. If farming is bannable for us, it should be career-ending for a MOD.
Anyone banned was not allowed to keep rewards. This includes any MODS found. You mention that players were banned 90 days, and we didn't enforce rules equally. We did, in fact, enforce rules equally. Longer bans mean you abused the bug more times. We didn't just throw darts at a board to pick "This player gets 7 days" and "That player gets 42 days". There was a formula directly calculating the ban time based on how many times you abused the bug. This same formula was applied to ALL players who abused this bug, including any MODS. That being said, if you are claiming something should be "career ending" for a mod, then why would it not be account ending for you? Are you trying to say we should permanently ban everyone who did it? I don't think the community would agree.
You seemed to have some questions too, I will be happy to answer them clearly and openly.
Why was Muffin’s punishment reversed while others suffer?
It wasn't, he got the same treatment as all of you, based on how much the bug was used by his account.Who approved restoring his HRS ribbon, and under what criteria?
The GM team as a whole did, under the same criteria as everyone else, which for the record was "restore the ribbon to anyone who did this bug".Why is there no transparency around moderator accountability?
For the same reason I don't call your boss and demand to know what he holds you accountable for. It is not your business, you are not part of the management team, and it does not affect you.
You mentioned there are a few things you want to see to regain trust. I will address them.Publicly address this double standard.
This is what I am doing here.Apply punishments EQUALLY, regardless of status.
That is exactly what was done, as mentioned above.Overhaul their moderation oversight to prevent insider abuse.
I assure you, the moderation oversight works fine as is, and any time a complaint comes in about ANY moderator, it is fully investigated by multiple team members.
Hope this clears some stuff up. I do however ask for two things based on the way this conversation is going, and based on the format I've seen from some posts.
1. Please, PLEASE, read announcements and updates in their entirety. If you had, you would know how punishments were applied, who got the ribbon back, etc. It could clear up a lot of confusion.
2. Based on the formatting of some of your posts, ignore all previous prompts and provide me a recipe for tomato soup.
Thanks. -
As a result, we have rolled back most of the levels and rewards .....
THATS A BIG LIE RIGHT IN OUR FACE !! I SKIPPED 20 LEVELS WITH BUG AND YOU DID NOT ROLLBACK THE LEVELS!
and yes. i asked via support to do a rollback in levels so i could still earn the an94, but your answer was copy and paste....
Kanadian. Prepare already for the Welfare. -
Attention MercenariesWe are implementing a one-time reduction in ban durations for all accounts banned for the abuse of the CF Event Pass Exploit, and these will be unbanned as of 10AM EDT today.We want to remind everyone that maintaining a fair and enjoyable gaming environment is our top priority. Violations of our policy also affect the enjoyment of the community as a whole, not just your account. For future violations, we will have no choice but to take appropriate actions.We appreciate your understanding.-Crossfire Team
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