Collection thread - ongoing connection issues after December update
Comments
-
CamelSoldier wrote: »Well done Admins!!!
We missed many Events as well as this new Event for new Patch
Login errors Since December getting really frustrating!
i had that error above from 28 december till 14th January and below is new Error no longer "server Full" different error, Somthing is happening atleast I dont see the same old boring "server full" login errror
Maybe they are working on it fingers crossed
-
why do you need our ip and provider for huh this website has gotten more fishy ever since they changed the account to change passwords , just helping out the hackers are ya
With your IP they can see if theirs a pattern in IP's Address that the System is reject based on Location, Will help them just submit a ticket, not like they are policing the system as they failed to catch the hackers: Don't show IP or password or Actual Address in forums
Your IP is useless to them or any one unless you have illegal Activities -
HGWC Error Now...
First problem with the servers went away after a patch. Now this happens. Very disappointing
- error message (screenshot)
http://puu.sh/ezRzl/179697ecba.jpg
- location: (city/state/country)
Chelsea, MI, USA
- IPS (internet provider):
Sprint
- IP address:
I dont post this because of other people on the internet. you may have a legitimate reason to request this but im not throwing it out there
- operation system: (Windows version)
Windows 7
- channels you cannot connect to:
cant login
- channels you are able to connect to:
cant login -
I was going to purchase some zp to buy 3 VIPs but I got this shjtty error for few days so nevermind, I won't buy any ZP then. Cya noob GMs
https://fbcdn-sphotos-f-a.akamaihd.net/hphotos-ak-xap1/v/t1.0-9/p180x540/10930025_1598493103716353_5410248874565946404_n.jpg?oh=887b49f0b99d7e1672f429d3946021ff&oe=552A2272&__gda__=1429638986_9078670d45d689d60992b58ece8657ba -
Current status on connection issues
Hello everyone,
First of all thank you again for all your reports, your cooperation and especially for your patience!
Every report we receive with IP address and additional information gets reported further to the server team who is investigating the cause. So far it is clear that the reported issue are connected to certain IPs but we couldn't distinct any pattern or the point where those IP receive the block. On server side it doesn't seem that we are blocking them. However we will not give up investigating the issue and to solve it for everybody.
Currently, we found an issue summed up for players who cannot login at all in the game and get following errors:
- "Failed to connect to server"
- "The server you are trying to join is currently full. Please try later." (Before actually getting to the server selection)
- "Failed to connect to server : W[2003] L[0]"
If you have one of those errors, please try to restart your router/modem. Try retrieve a new IP address if you can.
Other players cannot connect to certain servers. Those players seem to get stuck for certain servers at step 2 and get following error:
- "MM Server Connection Failed"
Most common are NA1, UK1 and UK4, but other servers are reported too.
If you receive this error, we recommend as well to try to restart your router/modem. Try retrieve a new IP address if you can.
If this doesn't solve the issue, we would like you to contact you provider, if our game servers get block by your IPS. Your Internet provider technical service can help you check the connection.
This being said, we will keep you updated and won't rest until we resolve all connection issues.
Thank you all again your patience while the teams are working on a fix. -
-
[GM]Celestine wrote: »Hello everyone,
First of all thank you again for all your reports, your cooperation and especially for your patience!
Every report we receive with IP address and additional information gets reported further to the server team who is investigating the cause. So far it is clear that the reported issue are connected to certain IPs but we couldn't distinct any pattern or the point where those IP receive the block. On server side it doesn't seem that we are blocking them. However we will not give up investigating the issue and to solve it for everybody.
Currently, we found an issue summed up for players who cannot login at all in the game and get following errors:
- "Failed to connect to server"
- "The server you are trying to join is currently full. Please try later." (Before actually getting to the server selection)
- "Failed to connect to server : W[2003] L[0]"
If you have one of those errors, please try to restart your router/modem. Try retrieve a new IP address if you can.
Other players cannot connect to certain servers. Those players seem to get stuck for certain servers at step 2 and get following error:
- "MM Server Connection Failed"
Most common are NA1, UK1 and UK4, but other servers are reported too.
If you receive this error, we recommend as well to try to restart your router/modem. Try retrieve a new IP address if you can.
If this doesn't solve the issue, we would like you to contact you provider, if our game servers get block by your IPS. Your Internet provider technical service can help you check the connection.
This being said, we will keep you updated and won't rest until we resolve all connection issues.
Thank you all again your patience while the teams are working on a fix.
This is crap and it's not a solution. Just like I've said in a number of other posts, they're saying the problem is on our end. IT IS NOT A PROBLEM ON OUR END.
You're not finding a solution to this. Stop lying to us and fix YOUR problem. -
Exactly. This crap has been going on since the December patch. So in 30 days you've gotten no where. Yet you continue to spout the same crap that we need to reset our modems and routers. This is not an issue with our routers. This is and issue with your sh.t servers and sh.t coders - who can't tell their fingers from their ass.
This is unacceptable customer service. Complete and utter bull. -
Lololol. What a joke. These errors started to show up after your lastest patch. IT'S NOT A BUG FROM OUR SIDE. smh.
I'm not saying "it is" from your side - we just try to investigate all possibilities.
Anyhow, some connection issues are fixed in the mean time. Please check if you are able to login/connect to the servers.
Thank you! -
tell me how to fix this problem http://prntscr.com/5t8kco
i restarted my modem for 5-6 minutes and nothing has changed... please help me ..
For this issue, you might need to re-install.
1) Uninstall the game completely
2) Perform system cleaning (CCleaner)
3) Disable your antivirus' real-time protection
4) Re-download the game from our server
5) Install the game
6) Add the entire crossfire folder to your antivirus exceptions
7) Re-enable real-time protection
If your antivirus software's real-time scanner is active while you are downloading the game, it could result in corruption of the download. Temporarily disable your real-time scanner, then re-download the game client. Keep real-time scanning disabled while you install the game. Make sure to add the entire Crossfire folder to your antivirus' exceptions list before you re-enable the real-time scanner. -
[GM]Celestine wrote: »I'm not saying "it is" from your side - we just try to investigate all possibilities.
Anyhow, some connection issues are fixed in the mean time. Please check if you are able to login/connect to the servers.
Thank you!
Sure.
I'm in now, but NA1 server makes my game freeze and crash on step 2. lol i geuss i have to re-install for that issue? -
-
I will not even think of re-installing my windows. I had less errors back in 2009 ... This is their fault, not mine. I could play the game just perfectly yesterday. Now all of these errors appear. Apparently some guy without a clue what he is doing ruined the game last night. That guy should be fired and cf should have a roll-back about 10 hours. Better than waiting 2 months for another update so another ****** can push one button for us to be able to play again.
-
Chris2mfingg wrote: »I will not even think of re-installing my windows. I had less errors back in 2009 ... This is their fault, not mine. I could play the game just perfectly yesterday. Now all of these errors appear. Apparently some guy without a clue what he is doing ruined the game last night. That guy should be fired and cf should have a roll-back about 10 hours. Better than waiting 2 months for another update so another ****** can push one button for us to be able to play again.
Sorry to hear that..
Did you try sending a support ticket with the info that GM celestine post ? -
Chris2mfingg wrote: »I know enough of networking to know my ip is not blocked. Already ran with different ips and vpns and went through a whole load of port-forwarding. This is not my fault. I say it once again. Fire the guy who is in charge of the servers.
Lol XD -
CamelSoldier wrote: »i had that error above from 28 december till 14th January and below is new Error no longer "server Full" different error, Somthing is happening atleast I dont see the same old boring "server full" login errror
Maybe they are working on it fingers crossed
Okey GM's after 2/1 weeks and the "server full "login error and then "failed to connect" error
I finally can go online today in my own House
I think they fixed the Errors , Well they did for me and it took over 2 weeks but hay as long as it stays working All is forgiven Hope you it works for you guys today -
I don't know how to fix this
Man What the hell is going on with Crossfire, I'm ready to play , but I don't have any idea what the world is going on ?? Can y'all help me out cause when I click start It won't patch it keeps saying '' Failed to copy file needed for patch. Can you guys please help me out ??
![[GM]Celestine](https://z8games.akamaized.net/cfna/forum/customavatars/nLNYQ0V622ZD2.png)
This discussion has been closed.
Categories
- All Categories
- Z8Games
- 1 Z8 Forum Discussion & Suggestions
- 15 Z8Games Announcements
- Rules & Conduct
- 2.5K CrossFire
- 711 CrossFire Announcements
- 714 Previous Announcements
- 2 Previous Patch Notes
- 320 Community
- 12 Modes
- 393 Suggestions
- 16 Clan Discussion and Recruitment
- 74 CF Competitive Forum
- 1 CFCL
- 16 Looking for a Team?
- 524 CrossFire Support
- 7 Suggestion
- 15 CrossFire Guides
- 37 CrossFire Off Topic