Collection thread - ongoing connection issues after December update
Comments
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Progress?penguinfile wrote: »Get this, I sent in a ticket informing them of my "Failed to connect" issue and they marked it as resolved without a ****ing reply! >_>;;
*I get it's the same issue that everyone else is having, but I a response would be great.
Agreed. However, there has been an update! The patcher actually loaded to my suprise! So, my first thought was "YAY! I can play again!". However, after I hit start I still received the "failed to connect to server". At least something is loading now. This information might help speed up this issue a little. -
This is some fabulous support to an ongoing issue. So many people have not been able to play since your December Update and you still have NOTHING to say. You have made NO fixes for the issue.
It is truly pathetic. I was considering buying some points since I hadn't bought any in years and this little episode has convinced me your company is not worth it. Two weeks and there has been ZERO effort on your part to resolve this issue. -
It's clear z8 only want's money
It's simply clear that Z8games only wants money from their members at this point. It's been over a damn month since this failed to connect to server crap started and they have yet to do a update and they have yet to respond to anything. Z8games is just a scam now. I'm sick and tired of not being able to play a game that i put over 3 grand on and i'm tired of **** staff members not responding. Z8games get your **** together your horrible. -
BCNative01 wrote: »It's simply clear that Z8games only wants money from their members at this point. It's been over a damn month since this failed to connect to server crap started and they have yet to do a update and they have yet to respond to anything. Z8games is just a scam now. I'm sick and tired of not being able to play a game that i put over 3 grand on and i'm tired of **** staff members not responding. Z8games get your **** together your horrible.
as we read and nothing has changed and the problem still persists ... I'm not surprised ... I'll probably wait until noveho patchu..a vobec I have no choice ... hihihi nooooooooooooooo ... thank you for all the players CF FOR YOUR PROFESSIONALISM ... failed to connect to server..hahahaha oommgg -
Brazilian
Sistema operacional: 32 Bits Windows 7 Ultimate
Fez alguma atualização do S.O recentemente? Não
Provedor de internet/região: Exnet 1 GB /Pais :Brasil/Estado :Rio De Janeiro /
Quando iniciou-se o problema? 25/12/2014
Processador: Intel (R) CPU G540 @2.50GHz 2.50GHz
Memória RAM: 2 GB
Placa de Vídeo: N
Disco Rígido: 201 (C:) / (D):263
http://i.imgur.com/HvBqYWf.jpg -
[GM]Celestine wrote: »Hello all,
First of all my apologies if I don't answer all the threads opened regarding the failed to connect issues. In order to investigate the cause, we need your help to find any pattern.
If you have currently issues connecting to the game and getting failed to connect of server full errors, or if you cannot connect to specific channels, please send a ticket to support send following information:
- error message (screenshot)
- location: (city/state/country)
- IPS (internet provider):
- IP address:
- operation system: (Windows version)
- channels you cannot connect to:
- channels you are able to connect to:
Thank you for your patience and cooperation!
why are you asking for ip address ? and provider ? got somat to say there hacker ? -
RawThentic wrote: »why are you asking for ip address ? and provider ? got somat to say there hacker ?
Lol !
By telling them your IP .. it helps them in fixing the isuss for you!
And they are [GM]s .. they can know your IP easly !
a problem faced me .. after sent ticket with these info .. it fixed .
So » Don't worry !
__________________________________ -
I am also having issues connecting:
- error message: The same "Failed to connect to server" window over the log in
- location: Alabama/USA
- IPS (internet provider): AT&T
- operation system: Windows 7 64bit
- channels you cannot connect to: Can't log in
- channels you are able to connect to: Can't log in
EDIT: Here are things I've tried so far to fix the issue:
Reinstalling (4x)
Deleting CF folder and then reinstalling (3x)
Opening ports through my router
Turning off firewall
Restarting PC
Restarting Router
Running launcher as admin
Running patcher as admin
Setting all .exe files associated with CF to run as admin
Setting files to run in compatibility mode for Windows XP and then for Windows Vista
Scanning for viruses
Deleting CF folder in my documents -
I got this same problem- error message (screenshot): http://i.imgur.com/HvBqYWf.jpg
- location: (city/state/country) Toronto, Canada
- IPS (internet provider): Rogers
- operation system: 8.1
- channels you cannot connect to: can't even log in
- channels you are able to connect to: can't even log in
reinstalled many times, even changed ip, still doesn't work
the difference is
-location: Miami, Florida, USA
-IPS (internet provider): AT&T U-Verse
-operation systerm: Windows 7 64-bit
I can't even log in, says straight "FAILED TO CONNECT TO SERVER"
I tried everything, the only way I could play was going to someone else's house. I would like to play again in my house.
PS: It is not my PC because I also have a laptop, and I'm having the issue in both. I took my laptop to someone's house and I could play Perfectly Well. -
i reset my router and my modem it still didnt work. then i deleted all of cf from my system and then reset both my modem and my router and downloaded cf again and still it says failed to connect to server. i even reset my laptop to factory settings and it still doesnt workCFDBmember wrote: »If you have this error (failed to connect to the server) , Restart your Modem/router and it would fixed ..OR.. check your firewall setting! -
Please update your support requests
Hello everyone,
Some of you reported that the connection issues were fixed, but some of you still cannot connect to specific servers or cannot login at all. As stated before we reported the issues to the server center but some connection issues are still under investigation.
I'm here to gather as much information as possible so the issue can be fixed for everyone.
Please update your open tickets no matter if answered or not (just avoid opening new tickets if you can update your initial request).
- Do you still experience the reported issue, or is it resolved in the mean time?
- If you still experience the issue, which trouble shooting steps did you perform so far?
- For further troubleshooting please try to login CrossFire from a different IP address, for example from a friend’s house, and let us know if you have the same connection issues.
- If so, please note the IP address so we can report the issue further.
You don't need to post your information in the forum.
Thank you all for your cooperation and patience. We need your help since we are not able to reproduce the issues from our side. -
Ign:*[D]rew.?
- error message : file:///C:/New%20Bitmap%20Image~2.jpg
- location:(city/state/country)
Alexandrya / Egypt
- IPS (internet provider):TE data
- IP address:41.234.174.168
- operation system: windows XP
- channels you cannot connect to: can't even log in
- channels you are able to connect to: can't even log in -
- error message (screenshot)
- location: (city/state/country) Mesa, Arizona
- IPS (internet provider): Cox Communications
- IP address:
- operation system: (Windows version) Windows 7
- channels you cannot connect to: Cant log in (Failed to connect to server)
- channels you are able to connect to: (None) -
Hi GM ,
Error message (screenshot): MM Server Connection Failed When Trying to connect to these servers NA5,UK4,UK5
- location: (city/state/country): Alexandria , Egypt
- IPS (internet provider): TE-Data
- IP address:
- operation system: (Windows version): Windows 8.1 x64bit Pro
- channels you cannot connect to: North America 5, UK Server 4, UK Server 5
- channels you are able to connect to: All but can't connect to these server NA5 ,UK4,UK5
Please Fix This Problem Fast and thx you .
![[GM]Celestine](https://z8games.akamaized.net/cfna/forum/customavatars/nLNYQ0V622ZD2.png)
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