Collection thread - ongoing connection issues after December update

LeonSKenney

Hello seriously been unable to resolve the error mm conection server and have not given any information this error takes a week or more this is no problem with our internet if that alone would give them just this error but the vast majority given case are only to get money? in my time if they helped me and many more try with everything you posted in this post to http://forum.z8games.com/showthread.php?t=295718
Nothing has served and tickets have not helped since you do not have any information -.-

pedau901

- error message (screenshot): "Fail to connect to server"
- location: (city/state/country): memphis/Tennessee/United States
- IPS (internet provider):at&t
- IP address: 192.168.1.232
- operation system: Windows 7
- channels you cannot connect to: can't even log-in (always said "Fail to connect to server")
- channels you are able to connect to: can't even log-in

windycity90

i cannot connect to server NA1 about a week already...pls can u fix it ~_~
- Erro Message: "Connect to Server Please Wait Step4" http://i.imgur.com/ZQ0cgkR.png
- My location is Chicago, Illinois,USA
- Internet provider: Comcast
- IP address: 192.168.1.109
- operation system: (Windows version) windows 7
- Server i cannot connect to: North America 1 (NA 1)
- Server i are able to connect to: NA 2,3,4,5,6
UK 1,2,3,4,5
North America West
NA clan server
UK clan server

Neon29k

Failed to connect server!

I am getting this error again today "Failed to connect server!" on log in screen. Pls help

[GM]Celestine

Hello all,

Thank you for your reports in here and per support tickets. I just want to let you know that we reported everything to the server center and we are awaiting a response.
In the mean time, I would like every body who's "failed to connect to server" and “MM server connection failed.” error issue is solved by now to post here or to update your ticket. You don't have to submit your IP address in the forum.

If you experienced different issues like "File is changed : W[2007] L[0]" error or "File is changed : W[2003] L[2]" and similar errors, you probably have to re-install and add the Crossfire folders to your Firewall and Anti virus exception list.

Please be aware that the support team will be out of office during the holidays and weekends. However our server monitoring team is covering 24/7.

Thank you for understanding!

Kesho1992

Celestine, I have a different issue on Windows XP
since after the update ive been experiencing laggy game fps drops my normal FPS when i play is 90 FPS on a 16 guy room but now its only 20 fps and i cant play because of it
Please fox it
Windows XP proffesional
32 Bit
Sp3

ExiledDreams

[GM]Celestine wrote: »

Hello all,

Thank you for your reports in here and per support tickets. I just want to let you know that we reported everything to the server center and we are awaiting a response.
In the mean time, I would like every body who's "failed to connect to server" and “MM server connection failed.” error issue is solved by now to post here or to update your ticket. You don't have to submit your IP address in the forum.

If you experienced different issues like "File is changed : W[2007] L[0]" error or "File is changed : W[2003] L[2]" and similar errors, you probably have to re-install and add the Crossfire folders to your Firewall and Anti virus exception list.

Please be aware that the support team will be out of office during the holidays and weekends. However our server monitoring team is covering 24/7.

Thank you for understanding!

I have resubmitted my ticket and await a reply (hopfully not as long) However, I will not include Christmas as a day. Lol. However, I would enjoy being able to play again, and im sure half or more of this thread would too.

BCNative01

This is such horse crap

I've been playing this game for a long time, and when GM Sadin did all the fixing we didnt have this problem, now the "Better and New" team can't fix a freakin bug?!?!?!? You'd think instead of continuing to take MONEY from your players you'd fix the damn game. Your new "team" need to get off their lazy asses and fix the game. I'm tired of playing a god damn game that you can't log in to because y'all are to ****ing lazy to even attempt to fix it. It's been over a week learn to code before taking over a game? Ok good. Fix the ****ing game lazy ass *****es

nguyen811

[GM]Celestine wrote: »

Hello all,

Thank you for your reports in here and per support tickets. I just want to let you know that we reported everything to the server center and we are awaiting a response.
In the mean time, I would like every body who's "failed to connect to server" and “MM server connection failed.” error issue is solved by now to post here or to update your ticket. You don't have to submit your IP address in the forum.

If you experienced different issues like "File is changed : W[2007] L[0]" error or "File is changed : W[2003] L[2]" and similar errors, you probably have to re-install and add the Crossfire folders to your Firewall and Anti virus exception list.

Please be aware that the support team will be out of office during the holidays and weekends. However our server monitoring team is covering 24/7.

Thank you for understanding!

How about my Shader error? I can't even play clan war. Some of my clanmates have recieved the same error message as mine. Btw, I'm unable to go to either Item Shop or FB mall due to that error. I can't create new rooms either. I got error whenever I do it

}dreamyyy

www.nosteam.ro ^_^

lxYzl

[GM]Celestine wrote: »

If you experienced different issues like "File is changed : W[2007] L[0]" error or "File is changed : W[2003] L[2]" and similar errors, you probably have to re-install and add the Crossfire folders to your Firewall and Anti virus exception list.

This is my problem

My anti virus never ever conflicted with the game files.
I can't login to the game using my own laptop since December update,more info about that part would be appreciated.

badstain

Ridiculous

So still no response to my updated ticket and complaints about the connecting to server error.... How is it that the problem has not been located or solved yet? This is absurd and the tech team is a joke its obvious it had something to do with the patch.

Pulse_Attack

error message: no error message just takes forever to connect into the game, ill click the server wait a few minutes, the game turns white then I wait for a few more minutes and click somewhere on the screen again just to connect into a server, I have to follow those steps to connect into a game and switching rooms....
location: asheville, NC, united states
IPS (internet provider): AT&T
IP address: N/A
operation system: windows 8
channels you cannot connect to: ALL
channels you are able to connect to: NONE

MileZzz

to these people having the " failed to connect to server " on login screen , i asked my friend to try HotSpot Sheild and to try to login again and it did work , but only to have a constant 190 ping in NA 1, so its obvious that it is an IP address issue.
and i did notice that most who has this problem are from US/Canada region , so hope you guys could find a permanent solution for this problem cause its really annoying to play with that ping while it used to be 30-50..
and yes i'm speaking on behalf of my friend.

best of luck.

windycity90

i need u guys fix that erro right now(freeze when i connect to NA 1)....i cannt play over a week already...~_~...come on >_< pls pls pls

XXXnin

MileZzz wrote: »

to these people having the " failed to connect to server " on login screen , i asked my friend to try HotSpot Sheild and to try to login again and it did work , but only to have a constant 190 ping in NA 1, so its obvious that it is an IP address issue.
and i did notice that most who has this problem are from US/Canada region , so hope you guys could find a permanent solution for this problem cause its really annoying to play with that ping while it used to be 30-50..
and yes i'm speaking on behalf of my friend.

best of luck.

thanks. I downloaded hotspot shield and it worked but I have 190 ping like you said. i hope they fix this.

sikaaaaaa2

Come on you people

i have submitted a ticket just like u said, and it has been a week now and u guys never freakin answer me !!

LightBow

- error message (screenshot): http://www8.0zz0.com/2014/12/27/00/626662681.jpg
- location: (city/state/country): ( Alexandria / EG / Egypt )
- IPS (internet provider): Thunder
- IP address:........
- operation system: (Windows version): Windows 7 Ultimate 32.bit
- channels you cannot connect to: I Cant Login any time
- channels you are able to connect to: Reinstall the game and too many failed to connect & I Cant See The Servers??

ItProSlayer

[GM]Celestine wrote: »

Hello all,

Thank you for your reports in here and per support tickets. I just want to let you know that we reported everything to the server center and we are awaiting a response.
In the mean time, I would like every body who's "failed to connect to server" and “MM server connection failed.” error issue is solved by now to post here or to update your ticket. You don't have to submit your IP address in the forum.

If you experienced different issues like "File is changed : W[2007] L[0]" error or "File is changed : W[2003] L[2]" and similar errors, you probably have to re-install and add the Crossfire folders to your Firewall and Anti virus exception list.

Please be aware that the support team will be out of office during the holidays and weekends. However our server monitoring team is covering 24/7.

Thank you for understanding!

I'm still getting the "Failed to connect to server." error, as of December 26, 2014. This is really beginning to tick me off. I haven't been able to play since about a week or two ago. I've sent in 2 support tickets, and still no reply. (Still no LEGIT reply) This thread right here is my LAST hope.

- error message (screenshot) I don't have time to provide a screenshot, but people who have sent in screenshots of errors that say, "Failed to connect to server." at the login screen have the same thing that I have.
- location: (city/state/country) Renton, WA, USA.
- IPS (internet provider): Comcast
- IP address: Private.
- operation system: (Windows version) Windows 7 Ultimate
- channels you cannot connect to: All of them, I can't even log in.
- channels you are able to connect to: None.

Number_2

ItProSlayer wrote: »

- error message (screenshot) I don't have time to provide a screenshot, but people who have sent in screenshots of errors that say, "Failed to connect to server." at the login screen have the same thing that I have.

Here you go boss.



Fix your damn game, this is beyond pathetic.

FlameSlyer

Can't login

- error message (screenshot): It just says "failed to connect to host server"
- location: (city/state/country) England,London
- IPS (internet provider): TalkTalk
- operation system: 8.1
- channels you cannot connect to: can't even log in
- channels you are able to connect to: can't even log in

reinstalled twice, still can't login, now I can't complete the spin the wheel the event...great-.-

XXXnin

i still have the "failed to connect to server" error. i have had it since december 19 ... when are you going to fix this? its the 3rd time i post about it

MrSwifty

I previously had the "MM Server Connection Failed" issue for attempting to join NA1 Server but somehow it got resolved. Now I'm faced with the "Failed to connect server" and can't even enter the servers at all. Please find a solution to this ASAP, thanks.

hanhbui

i cannot connect to server NA1 about a week already...pls can u fix it ~_~
- Erro Message: "Connect to Server Please Wait Step4" http://i.imgur.com/ZQ0cgkR.png
- My location is Chicago, Illinois,USA
- Internet provider: Comcast
- IP address: 192.168.1.109
- operation system: (Windows version) windows 7
- Server i cannot connect to: North America 1 (NA 1)
- Server i are able to connect to: NA 2,3,4,5,6
UK 1,2,3,4,5
North America West
NA clan server
UK clan server

tima1996

Did you ever solve that cause I've been getting it no matter what I do.

Everlast2011

- error message (screenshot) : MM Server connection failed
- location: (city/state/country) : Dneprodzerzhinsk/Ukraine
- IPS (internet provider): Dnepronet
- IP address: 178.219.93.99
- operation system: (Windows version) 7.1
- channels you cannot connect to: I cant join in UK4 server
- channels you are able to connect to: all channels in all servers (except UK4 server )

Abel95

When are you going to fix this? My friend is still experiencing "Failed to connect" error.

XXXnin

can you ****ing fix the failed to connect to server error? its been over 10 days

ExiledDreams

abel95 wrote: »

When are you going to fix this? My friend is still experiencing "Failed to connect" error.

Lol, really i payed for a vip a couple days before this error and its taken over a week? Obviously you want us to wait for the christmas event to end. However, this is very bad buisness as i kind of feel ive been robbed as i cant even use what i paid for.

Edit: Before you send the same forum post looking for more information, it would help to read my ticket that has not been replied to for over 5 business days. I work in the Customer Service field on Live Chats, it really should not take this long to respond to your "Valued Players".

penguinfile

ExiledDreams wrote: »

Lol, really i payed for a vip a couple days before this error and its taken over a week? Obviously you want us to wait for the christmas event to end. However, this is very bad buisness as i kind of feel ive been robbed as i cant even use what i paid for.

Edit: Before you send the same forum post looking for more information, it would help to read my ticket that has not been replied to for over 5 business days. I work in the Customer Service field on Live Chats, it really should not take this long to respond to your "Valued Players".

Get this, I sent in a ticket informing them of my "Failed to connect" issue and they marked it as resolved without a ****ing reply! >_>;;

*I get it's the same issue that everyone else is having, but I a response would be great.