Completed survey but no points? (BMG Survey ONLY)
![[Giada]](https://forum.z8games.com/uploads/customavatars/33/navatar_1401133.gif)
3 reasons why you can't receive reward points.
1. You have already done the same survey on another site.
2. You have entered fake information.
3. You do not meet the requirement for the survey. (ie. single only, UK users only etc.)
Please post your questions and problem in this thread. The customer service support from Blvd Media Group will answer your questions and try to solve your problem.
Please note, this thread is for BMG Survey issues ONLY. If you have problem with Super Reward survey, please contact web support. Thanks.
1. You have already done the same survey on another site.
2. You have entered fake information.
3. You do not meet the requirement for the survey. (ie. single only, UK users only etc.)
Please post your questions and problem in this thread. The customer service support from Blvd Media Group will answer your questions and try to solve your problem.
Please note, this thread is for BMG Survey issues ONLY. If you have problem with Super Reward survey, please contact web support. Thanks.
Comments
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0 · Disagree Agree Like Vote Up Awesome LOLhi, i did the things to get free zp and 2 of them didnt reward me the 2000 and the 1750 zp
there a print of those two
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0 · Disagree Agree Like Vote Up Awesome LOL- Spam
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0 · Disagree Agree Like Vote Up Awesome LOLI accidentally completed the surveys for free ZP on the wrong account. I would like the ZP from **** transferred over to the account **** . The amount is 1750 ZP.
Reply:
Please post your problem at http://forum.z8games.com/showthread.php?t=7890, the BMG customer service support will try solve your problem. Thanks.
(I removed the account names. It will be useless without them, but I don't think they should be said publicly.)
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0 · Disagree Agree Like Vote Up Awesome LOLI got the points but its not in my account.
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0 · Disagree Agree Like Vote Up Awesome LOLhttp://www.z8games.com/myaccount/Myaccount.aspx?tb=2
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0 · Disagree Agree Like Vote Up Awesome LOLI didn't put fake information i couldn't it was a cellphone survey and i didn't do it on another site why didn't i receive my points ?
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0 · Disagree Agree Like Vote Up Awesome LOL- Spam
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0 · Disagree Agree Like Vote Up Awesome LOLAny suggestions?
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0 · Disagree Agree Like Vote Up Awesome LOLTo be honest Monster, i would (if it allows you to) suggest you retake the survery on the other account. Even if the staff from the survery company are able to figure out it was you, the time it would take to do all this will be awhile. It would be quicker for yourself to just take the time to re-do it, then wait the couple weeks it may take here.
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0 · Disagree Agree Like Vote Up Awesome LOL- Spam
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0 · Disagree Agree Like Vote Up Awesome LOL- Spam
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0 · Disagree Agree Like Vote Up Awesome LOLHello Everyone.
My name is Jennifer and I will be here to answer any questions you may have regarding the rewardTool. I will be on this board every day answering questions and assisting the best I can to get the issues resolved. I am also here to inform you of great converting offers as well as be the point of contact for new ideas.
We just fixed the reward system for those of you who sent in emails saying you did not get your points...and you should now be rewarded.
Please note that offers do not convert every time. A few reason could be:
1. You do not qualify for the offer.
2. You are already in the Advertisers Database.
3. The tracking pixel does not fire.
4. The information you entered does not match.
I do know from experience successfully completing online surveys that pay out cash, prizes and virtual gifts can be very frustrating. Many times you fill out all the information correctly and honestly, but the survey or offer does not credit. Not only is this annoying, it dramatically reduces your desire to fill out more surveys and prevents you from earning what is rightfully yours.
After years of experience with online surveys as a user, a publisher and as an advertising network, we have figured out some very easy ways to help you maximize your success with online surveys.
Here are some Insider Tips:
TIP #1: Make sure your browser supports cookies. Cookies are just one way to verify that it is really you completing the surveys. Test your browser here http://www.pageout.net/page.dyn/cookie_tester
TIP#2: Turn OFF all AD blockers and pop-up blockers (two different things). Sometimes advertisers won’t report your offer as completed because the “Thank You” page gets blocked. Think about it…does doing online surveys with a blocker activated even make any sense?
TIP#3: Upon completing an offer, CLEAN YOUR BROWSING HISTORY (Cookies, Cache, Web Forms, etc.) before starting another offer.
If an offer does not reward for you we did not see it from the advertiser either. For us to investigate it properly with the advertiser please include all the information below when sending your emails to noreward@blvd-media.com
1) Name of the Game:
2) User ID
3) The name of the offer that didn't convert
4) The reward value of the offer
5) A screenshot of the Thank You or Congratulations page so we may investigate the issue with the advertiser.
I look forward to working with everyone!
Sincerely,
Jennifer
Blvd Media Group
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0 · Disagree Agree Like Vote Up Awesome LOL- Spam
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0 · Disagree Agree Like Vote Up Awesome LOLIt doesn't allow me to. Most of them say "One offer per household" and the others register me as completing them, and don't allow it again. I guess I'll just start over. 1750 ZP isn't that much, but the more the merrier.
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0 · Disagree Agree Like Vote Up Awesome LOLDid you email noreward@blvd-media.com with the screen shot so you can get rewarded?
Jennifer
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0 · Disagree Agree Like Vote Up Awesome LOLSend noreward@blvd-media.com and email showing some sort proof it was done and I am sure they will make sure you are rewarded.
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0 · Disagree Agree Like Vote Up Awesome LOL- Spam
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0 · Disagree Agree Like Vote Up Awesome LOLWhat do you mean how does it work?
Jennifer
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0 · Disagree Agree Like Vote Up Awesome LOLI just asking how it works. Do you instantly get it?
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0 · Disagree Agree Like Vote Up Awesome LOL- Spam
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0 · Disagree Agree Like Vote Up Awesome LOLhttp://i539.photobucket.com/albums/ff353/kwevil/2.jpg
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0 · Disagree Agree Like Vote Up Awesome LOL- Spam
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0 · Disagree Agree Like Vote Up Awesome LOL- Spam
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0 · Disagree Agree Like Vote Up Awesome LOLOh well, I'll have to pay for ZP in the future, I guess.
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0 · Disagree Agree Like Vote Up Awesome LOL- Spam
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0 · Disagree Agree Like Vote Up Awesome LOLHe is referring to why and how users are given zp for completing the qualifying offers and surverys.
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0 · Disagree Agree Like Vote Up Awesome LOLThe arrows wont work at me just appears a spam that i won 2 BILION dollars
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0 · Disagree Agree Like Vote Up Awesome LOLThere isn't one for 10000zp -.-
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0 · Disagree Agree Like Vote Up Awesome LOL- Spam
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0 · Disagree Agree Like Vote Up Awesome LOL