When will UK servers get FIXED?!?

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Comments

  • [GM]Grumpy wrote: »
    And some might use this information for other reasons. I think it is reasonable to say that technical information related to the game servers are not publicly shared, this is not only for CrossFire but for every single game out there.

    This is worrisome, Are we exposed to theft or hacking?
  • [GM]Grumpy wrote: »
    And some might use this information for other reasons. I think it is reasonable to say that technical information related to the game servers are not publicly shared, this is not only for CrossFire but for every single game out there.

    Well, not THE technical info literally, but things like "We have replaced some cables and hardware or software and such." so that we may feel that there actually fixes going on. Like I said, players get 'grumpy' because of the same replies over and over again. I can assure you that your 4-5 replies on this thread alone would calm a good number of steamy heads.
  • [GM]Grumpy wrote: »
    Threads get closed if they become toxic or they contain violations. If we close every thread related to servers, why is this one open?

    I get why few got closed but some didn't have anything bad still got locked because it involved the same issue instead of closing and telling the thread starter to redirect it to this thread, there's always a smirk last reply before it gets closed. I understand the issue might be bigger than we think but we don't know because we are told nothing at all but the same script.

    Maybe the servers have reached it's life span and need to be upgraded.
  • Aaaaaaaaaaaaaaaaaaaaand UK1 crashed again.
  • oSasuke*** wrote: »
    I get why few got closed but some didn't have anything bad still got locked because it involved the same issue instead of closing and telling the thread starter to redirect it to this thread, there's always a smirk last reply before it gets closed. I understand the issue might be bigger than we think but we don't know because we are told nothing at all but the same script.

    Maybe the servers have reached it's life span and need to be upgraded.

    Yeah I agree it feels bad when the thread closer comments completely wrong stuff and his last post and you can't even answer him. Maybe they feel some sort of personal satisfaction after doing that, knowing there word is final even if it's one hundred percent wrong, who knows.
  • [GM]Grumpy wrote: »
    We are definitely aware of the current issue with the UK servers, and we have repeatedly mentioned that we are working on resolving it.

    Other than sharing technical information, I am not sure if we can share anything else at the moment. We are investigating and applying different fixes to get to the root cause of the issue, which does take some time for any complex technical issue.

    That's Nice. I hope you guys fix it.

    I agree with you that technical information can't be shared publicly.
  • oSasuke*** wrote: »
    I get why few got closed but some didn't have anything bad still got locked because it involved the same issue instead of closing and telling the thread starter to redirect it to this thread, there's always a smirk last reply before it gets closed. I understand the issue might be bigger than we think but we don't know because we are told nothing at all but the same script..
    CFKhalifa wrote: »
    Yeah I agree it feels bad when the thread closer comments completely wrong stuff and his last post and you can't even answer him. Maybe they feel some sort of personal satisfaction after doing that, knowing there word is final even if it's one hundred percent wrong, who knows.

    I'm pretty sure this concerns me, as I closed/deleted several threads about UK server issues, but I didn't think it was necessary to redirect to this thread since it's always in the top 4 thread of barracks and some of the OP for other threads already posted here. If what I posted before closing a thread is wrong or just completely south of the issue the thread was about, it's always possible to PM/VM me explained that I got the topic wrong, or that I'm posting a ridiculous answer and why it's ridiculous (however you have to stay polite in such messages, otherwise I most likely will get offended, cuz I'm human and all...).
    If what I offended people on the last post of a closed thread, I'm sorry and it definitely wasn't my intention, but you have to admit that seeing 3 threads parallel to this one can be annoying when there are other topics worth discussing in the barracks section and the OP didn't make the effort to look for this thread before making one (again, it isn't hard noticing this thread).

    Threads getting closed are necessary, because if information gets out of hands suddenly you can get 15 threads taking all of the barracks section when frankly, one is enough, no matter how serious the situation is (and as Grumpy said, they know). As for not being able to answer to the closer, well it's kind of a shame, but if the thread doesn't get closed no one would ever stop commenting on said thread and having a mod saying "please stop posting here" won't do anything.
  • [GM]Grumpy wrote: »
    We are definitely aware of the current issue with the UK servers, and we have repeatedly mentioned that we are working on resolving it.

    Other than sharing technical information, I am not sure if we can share anything else at the moment. We are investigating and applying different fixes to get to the root cause of the issue, which does take some time for any complex technical issue.

    People wouldn't be that angry if you had made an announcement regarding the server issues. An official word of what is happening and when or if it is expected to get fixed would be welcomed, even though you still can't find the problem.
    [GM]Grumpy wrote: »
    If its needed, we will!

    That's good news and I'm pretty sure this is the only solution, as the old servers are stale.
    Keep in mind, if you indeed change them,they should have the same or even higher tickrate, otherwise the game will become unpopulated like CFEU which has low tickrate servers and made many quit.
  • Just got back home and logged on but dced 3 times in a row can't stay on for more than a minute to. Hard to finish the event.

    5th time:

    xMPrGpu.png
  • oSasuke*** wrote: »
    Just got back home and logged on but dced 3 times in a row can't stay on for more than a minute to. Hard to finish the event.

    5th time:

    xMPrGpu.png

    I already missed Sniper EM task of the event due to this error. Won't be getting the noble crates and 5k EP because of this error, and there are a couple tasks still left. '''''''''''________''''''''''''
  • [highlight]It may be why this game,
    Every when you update,
    I always get an error, to fix
    it don't want to bother reporting.[/highlight]
  • Just got on and can't even stay logged in without dc... smh

    kZy3pvR.png
  • CF BR is getting Ddosd. Wouldnt be suprised if this version is too. :)
  • Moerwijk wrote: »
    CF BR is getting Ddosd. Wouldnt be suprised if this version is too. :)

    Why are you always pessimistic?
  • Why are you always pessimistic?

    eh what?
  • Why are you always pessimistic?

    yeh i noticed that too xD

    but i think he's just frustrated about the servers.
  • yeh i noticed that too xD

    but i think he's just frustrated about the servers.

    Well I'm not alone who noticed this..
    and I understand his anger about the servers.
  • Moerwijk wrote: »
    CF BR is getting Ddosd. Wouldnt be suprised if this version is too. :)

    I was thinking this too, but I'm sure Z8 would of announced something if this was the case (..or well atleast I hope they would do.. 0.0 Who knows eh? ¯\_(ツ)_/¯)

    ps: Your sig made me "LOL!" xD
  • claire9822 wrote: »
    I was thinking this too, but I'm sure Z8 would of announced something if this was the case (..or well atleast I hope they would do.. 0.0 Who knows eh? ¯\_(ツ)_/¯)

    ps: Your sig made me "LOL!" xD
    They won't, their policy is to give them events to keep them busy.
  • Once again, UK Servers are down. UK server 3 is half full but i cant freaking enter into it because of the MM Server Connection failed error.

    GJ

    giphy.gif
  • olpers wrote: »
    Once again, UK Servers are down. UK server 3 is half full but i cant freaking enter into it because of the MM Server Connection failed error.

    GJ

    I remember when these issues first started and we went through them for more than a month, I created a couple of threads about these issues that were closed. I remember you were one of the people who didn't like me talking about these issues. Not blaming or anything, just I REMEMBER.

    http://forum.z8games.com/showthread.php?322360-Now-we-re-not-supposed-to-play-in-NA-servers-either

    http://forum.z8games.com/showthread.php?323035-I-am-disappoint

    Jeezuz!!! 8 months would've been enough time even to build that 'solve all server problems now' button. If anyone from authorities reply 'they/we're aware of the issues and working on it', then you've got some issues you need to get checked, and I'm not even talking about the server issues. go figure.
  • CFKhalifa wrote: »
    I remember when these issues first started and we went through them for more than a month, I created a couple of threads about these issues that were closed. I remember you were one of the people who didn't like me talking about these issues. Not blaming or anything, just I REMEMBER.
    That evil samaritan did that :)
  • CFKhalifa wrote: »
    I remember when these issues first started and we went through them for more than a month, I created a couple of threads about these issues that were closed. I remember you were one of the people who didn't like me talking about these issues. Not blaming or anything, just I REMEMBER.

    http://forum.z8games.com/showthread.php?322360-Now-we-re-not-supposed-to-play-in-NA-servers-either
    http://forum.z8games.com/showthread.php?323035-I-am-disappoint
    You're right. I admit that I was on Z8Games side at that time just because at that time, servers were not as messed up as now. No one knew that the same **** would stay relevant for 7/8 months.

    If you have decent reading comprehension skills then you can notice that at that time i didn't say that servers were working flawlessly. Here is my post:

    "[GM]Kanadian already said that only 3 of his colleagues are in the office and the all other people are on holidays so please stop ranting. Its not like servers are completely down or anything like that. You can still play this game normally. Lag spikes are hitting the servers after every few hours but its still playable. They will fix the servers and compensate the victims when the holidays will be over".

    They were on holidays at that time. IIRC, Servers were not functioning as bad as now. There were few random Lag spikes but Servers were not crashing at that time. I already wrote those stuff in my earlier post.
    Rest of my post was about the good things that the new Management team did and it was irrespective of the server's issues.
    This is called as constructive criticism, Unlike you, who would still criticize the GMs no matter what they do.
    Golden173 wrote: »
    That evil samaritan did that :)
    Lol what?!?
    Do you you think that I would do something like that for something as cheap as "good Samaritan" ribbon? I care not. I already have nuff Ribbons.
    If I goes by your logic then why all of a sudden am i destroying the "efforts" which i (as you said) made for that ribbon? Does it make sense to you because it would not make any sense to the sane person.

    I just like to criticize the bad side of this game and i like to appreciate the efforts that they are making. Simple as that!
  • Played 1 game and than I decided to log out. =) I can't believe after 6 months it's still having these problems.
  • [MOD]Vu wrote: »
    Just because they don't post answers doesn't mean they're ignoring the issues, in fact it's something that's regularly talked about and inquired about (aka GMs asking us if UK is having issues at certain times, which servers, updates on the situation, etc), so no, they're not ignoring anyone, but maybe the fact that they can't disclose anything other than "it's being worked on" makes it so they don't post about it, because after a while everyone is understandably tired of reading this answer. Unfortunately, there's not much else to say.

    Saying any issue can be fixed in 6 months isn't necessarily true and you don't even know whether it's just one issue or several issues, everyone is making assumptions here.

    Conent updates are scheduled to come out in advance and have nothing to do with the server situation, so it's not relevant.

    I am afraid that at some point the GM and MOD team must face the ugly truth that RESULTS are the ones that matter. Trying to fix the servers for 6 months (already assuming that they are trying their best) isn't something to be very proud of when 6 months after they are still crashing
    lmao.

    Edit 6 months for a server fix is not an acceptable delay by ANY metrics in the gaming industry.
  • Other games have working servers. :rolleyes:
  • oSasuke*** wrote: »
    Love birds... =] <3

    I didn't read all they said, but some parts seemed to be off topic, and I already got an infra for that. Hummmmm.
  • I love @oSasuke*** 's signature LMAO :D
    Borjah wrote: »
    BUMP
    msg2short

    whatever , doesn't matter.
  • olpers wrote: »
    [Triggered]

    Calm down mate. If you don't like what he's saying why not just ignore him?