Verify Your Account - Limited Time Offer - Ends February 15th, 2016

24

Comments

  • I have Id and secret that is enough to get back my acc , please help ?
  • This is Great Event , But i need Change my fourm name if that allowed
  • Well done Z8Games! This is a good way for players to have a secure account!
  • And what about the creation date of our accounts? I can't remember mine and there's no way to find it out.
  • That's a good idea, i apperciate it. But take care of scammers, they're going to spam ya!
    And i hope to stop free crates. And improve black market like old time. Because many rookies winning without paying 1 cent!! And about who is getting zp everyday winning nothing, care of us please! Thanks.
  • 151126_verifyyouraccount(Forum).jpg
    Attention Mercenaries,

    Do you remember your secret question and answer from when you created your Z8Games account? You couldn't register your correct birth date when you signed up at Z8Games?
    This is your chance to update your Z8Games account!


    For a limited time you can change your birth date and secret question & answer, and make your Z8Games account more secure.


    Just go here and request the account update. You will receive an email with a link to change your birth date and secret question & answer.
    * The verification link expires after 24 hours or successful account update.


    Is your account information already correct? No harm in verifying this.


    Your time spent will not be for nothing!

    When you update your Z8Games information successfully through this event, you will get following prizes in game:

    In CrossFire NA: USP Handgun

    In Lost Saga: Megaphone (50) + 20,000 GP
    *You must have an in-game character to receive those rewards.
    **The rewards will appear automatically in your in game inventory after 48 to 72 hours.


    You don't have access to your registered email and can't get the update link? No problem - just contact our GM team at the support center. Make sure to choose "Account Administration" and fill out the form so we can change the email for you. If you don't know how to fill out the form, please check our instructions here.



    If you have any more questions, feel free to ask at the support center and we will answer them.

    lol ty for help :S now my acc is more secure :O
  • I have recently updated my CF Email late last year 2015, so there's no need to change it again but I would love to change my Security Questions, problem is I don't know the ones I did when I created the account in 2009 as I wasn't taking it too seriously. Any solutions?

    Thanks in-advance and great work Z8!
  • Tuga1991 wrote: »
    I have recently updated my CF Email late last year 2015, so there's no need to change it again but I would love to change my Security Questions, problem is I don't know the ones I did when I created the account in 2009 as I wasn't taking it too seriously. Any solutions?

    Thanks in-advance and great work Z8!

    This is how you change them. You don't need to know your old secure question/answer and the date of birth. This is your chance to make a new one you will remember.
  • come on !!!!!!! please some help i'm already forgot my Email ID & PW .. i had sent many tickets to support center with some information but of course the origanally Email is required and i'm forgot ID and PW for Email .... so some help please i know some old information about my account !! and Support Center not help at all just asking for old email !!
    so i ask for any chance to change my account's Email !!!!!!!!!!!!!!!
    IGN:[N]atSu-
  • I_Sasuke wrote: »
    And what about the creation date of our accounts? I can't remember mine and there's no way to find it out.

    The month & year is on your cf profile page and if you still remember the email used for creating your account you can know the full date from the confirmation message.
  • Awesome i wanted to change my date of birth
    Finally i could to :D !
    Thanks GM <3
  • usp, i sold mine back in 2011. thank god i can get it back. lol

    *Updated
  • claire9822 wrote: »
    This is how you change them. You don't need to know your old secure question/answer and the date of birth. This is your chance to make a new one you will remember.

    Yea but I hope I don't have to change Email to change SQ's xD Thats what I was thinking, okay I will do it, thanks.
  • Tuga1991 wrote: »
    Yea but I hope I don't have to change Email to change SQ's xD Thats what I was thinking, okay I will do it, thanks.

    Nope, you just update the SQ's. If you have access to the accounts registered email, all you have to do is click the link Z8 sends you to update the SQ's. It's easier than you think. If you looked first, you would know.. Lol.
  • Damn it. Wanted to switch emails but I can't send a ticket because there are things that it's impossible for me to fill up and it's required. :(
  • Updated. now im 100% sure that my birthdate was alright, was Always thinking bout this lol. thanks guys
  • hiiiiiiiiiiiii
    how i change my nikcname
    in web site lllnllll
    in game hamada
  • iDupree wrote: »
    Damn it. Wanted to switch emails but I can't send a ticket because there are things that it's impossible for me to fill up and it's required. :(

    You can change emails without a support ticket. Unless you don't have access to the current registered email, then the bits of information you don't know, take the closest guess to what it might be, then await their reply. After a few replies and giving them more information about your account to prove its yours, email will be changed for you.
  • Answer Me
    come on !!!!!!! please some help i'm already forgot my Email ID & PW .. i had sent many tickets to support center with some information but of course the origanally Email is required and i'm forgot ID and PW for Email .... so some help please i know some old information about my account !! and Support Center not help at all just asking for old email !!
    so i ask for any chance to change my account's Email !!!!!!!!!!!!!!!
    IGN:[N]atSu-

    any one asnwer me !! :/
  • any one asnwer me !! :/

    If you know what the E-mail currently linked to your account is (example@hotmail,com) but you cannot access that e-mail, then when you go to support and submit a ticket in account administration department, you type that email in the correct field. Then at the last field, that is where you type your issue and include more information to prove the account is yours. After a few replies (if they believe the account belongs to you) they will ask for another email which you would like to change it too.

    If you don't know the current registered E-mail, take your best guess at this where it asks for the current E-mail and explain why you don't know which E-mail is used. As long as the account is actually yours and you have evidence to prove it, you shouldn't have any issue with getting it changed.
  • 151126_verifyyouraccount(Forum).jpg
    Attention Mercenaries,

    Do you remember your secret question and answer from when you created your Z8Games account? You couldn't register your correct birth date when you signed up at Z8Games?
    This is your chance to update your Z8Games account!


    For a limited time you can change your birth date and secret question & answer, and make your Z8Games account more secure.


    Just go here and request the account update. You will receive an email with a link to change your birth date and secret question & answer.
    * The verification link expires after 24 hours or successful account update.


    Is your account information already correct? No harm in verifying this.


    Your time spent will not be for nothing!

    When you update your Z8Games information successfully through this event, you will get following prizes in game:

    In CrossFire NA: USP Handgun

    In Lost Saga: Megaphone (50) + 20,000 GP
    *You must have an in-game character to receive those rewards.
    **The rewards will appear automatically in your in game inventory after 48 to 72 hours.


    You don't have access to your registered email and can't get the update link? No problem - just contact our GM team at the support center. Make sure to choose "Account Administration" and fill out the form so we can change the email for you. If you don't know how to fill out the form, please check our instructions here.



    If you have any more questions, feel free to ask at the support center and we will answer them.

    I have a Question here so i already owned A USP so if i update my info i get another USP? is that correct?
  • Im_A_Flip wrote: »
    I have a Question here so i already owned A USP so if i update my info i get another USP? is that correct?

    Yeah you do. ^^
    You will be one of the special few, just like me, who will own, not just one, but 2 USP handguns. xD
  • Ty Celestine and Z8 Staff for this help to recovery our accounts ....finaly something good Z8 makes on this game .
  • so easy, i clicked the red lighted link from [GM]Castiel, wrote my email in it and got the email few secounds later, opened it, wrote my birth date in it and clicked save. But i wait since 48 hours and dot got the USP handgun, that sucks.
  • }dreamyyy wrote: »
    so easy, i clicked the red lighted link from [GM]Castiel, wrote my email in it and got the email few secounds later, opened it, wrote my birth date in it and clicked save. But i wait since 48 hours and dot got the USP handgun, that sucks.

    Wait another 24 hours. If you haven't got your USP in 24 hours, send support a ticket.
  • claire9822 wrote: »
    If you know what the E-mail currently linked to your account is (example@hotmail,com) but you cannot access that e-mail, then when you go to support and submit a ticket in account administration department, you type that email in the correct field. Then at the last field, that is where you type your issue and include more information to prove the account is yours. After a few replies (if they believe the account belongs to you) they will ask for another email which you would like to change it too.

    If you don't know the current registered E-mail, take your best guess at this where it asks for the current E-mail and explain why you don't know which E-mail is used. As long as the account is actually yours and you have evidence to prove it, you shouldn't have any issue with getting it changed.

    Yeah well i tried it, but they only said that i listed to many wrong informations. My emailaccount got blocked cause i didn't logged in for 2-3 months and now i only have my PW to protect my account, too bad for me X.x
  • }dreamyyy wrote: »
    so easy, i clicked the red lighted link from [GM]Castiel, wrote my email in it and got the email few secounds later, opened it, wrote my birth date in it and clicked save. But i wait since 48 hours and dot got the USP handgun, that sucks.

    You will get it, just wait