Failed to download patch file - Information.
MrVu1
Royal Heir
Hello, Vu here.
So we're all aware (GMs too) that there's an issue with the patching for now (although not everyone has this issue).
For now the solutions include :
-Trying again and again : This has been said to work by a few forumers, not guaranteed.
-reinstalling : That should do the trick, if not, try the 3rd option
-Clean reinstall : This is supposed to be a foolproof solution, although it takes time. steps are :
1) Uninstall the game completely, and delete Z8Games folder from your program files folder
2) Perform system cleaning (Ex. Using CCleaner)
3) Disable your Anti-Virus real-time protection
4) Re-download the newest version of the game http://crossfire.z8games.com/downloadS2.aspx
5) Install the game
6) Add CrossFire and CrossFire folder to your Anti-Virus and Firewall exceptions list
7) Close all programs running in the background
8) Re-enable your Anti-Virus real-time protection
-Alternate solution : NickTran1 came up with this, it worked for some people :
Step 1: Go to CF folder and copy REZ folder to somewhere else, desktop is recommended.
Step 2: Delete BACKUP, HGWC , LOG , REZ , XTRAP folder.
Step 3: Run CF, then xtrap will run and say that REZ files have changed.
Step 4: Paste your old REZ folder into CF folder again, the one that you copied ealier.
-another "fix" that worked for some players :
Right click on the CF shortcut on your desktop and click "Open file location"
That will lead you towards the crossfire folder quicker.
Then What I did was moved my rez folder and my HGWC and deleted my XTrap folder and delete your Logs also.
After that try running the game, you will run across the "HGWC problem".
Bring back the HGWC and your Rez folder and run the game again/ patch. It will download you a new Xtrap and HOPEFULLY like me you get it patched.
I'll edit this thread as we get more information or a fix. Please don't spam "I have this too, please fix it" or make more of these threads, thanks.
Also, I'm copying useful posts in here too.
So we're all aware (GMs too) that there's an issue with the patching for now (although not everyone has this issue).
For now the solutions include :
-Trying again and again : This has been said to work by a few forumers, not guaranteed.
-reinstalling : That should do the trick, if not, try the 3rd option
-Clean reinstall : This is supposed to be a foolproof solution, although it takes time. steps are :
1) Uninstall the game completely, and delete Z8Games folder from your program files folder
2) Perform system cleaning (Ex. Using CCleaner)
3) Disable your Anti-Virus real-time protection
4) Re-download the newest version of the game http://crossfire.z8games.com/downloadS2.aspx
5) Install the game
6) Add CrossFire and CrossFire folder to your Anti-Virus and Firewall exceptions list
7) Close all programs running in the background
8) Re-enable your Anti-Virus real-time protection
-Alternate solution : NickTran1 came up with this, it worked for some people :
Step 1: Go to CF folder and copy REZ folder to somewhere else, desktop is recommended.
Step 2: Delete BACKUP, HGWC , LOG , REZ , XTRAP folder.
Step 3: Run CF, then xtrap will run and say that REZ files have changed.
Step 4: Paste your old REZ folder into CF folder again, the one that you copied ealier.
-another "fix" that worked for some players :
Right click on the CF shortcut on your desktop and click "Open file location"
That will lead you towards the crossfire folder quicker.
Then What I did was moved my rez folder and my HGWC and deleted my XTrap folder and delete your Logs also.
After that try running the game, you will run across the "HGWC problem".
Bring back the HGWC and your Rez folder and run the game again/ patch. It will download you a new Xtrap and HOPEFULLY like me you get it patched.
I'll edit this thread as we get more information or a fix. Please don't spam "I have this too, please fix it" or make more of these threads, thanks.
Also, I'm copying useful posts in here too.
Comments
It worked for me.
Keep in mind, due to not knowing exactly why the patch has issues, these "solutions" might not work for everyone. However, SGW does know about it and has been working on the problem trying to fix it for a while.
I did all the instructions listed above and received the error message of "File is changed: W[2007] L[3] rez\RB001.REZ"
Early in the morning, no problemo until 5AM.
5 hours later i launch the game, login ... and the time to check my options, i got a harsh return to desktop. I tryed a fews time more before decide to clean the installation then reinstall. Everytime i have near to 30 sec before the return to desktop occur ... or if i press "save" in the option. I've placed a filespy on all the files present on the Mydocs folder, no one is readed/writed by the client when the bug occur lol
Fine, i decided to totally clean the installation. The hard way, to the registry and system files. Everything.
Now the return to desktop occur when i launch the client, trying to patch something ...but if i spy the process, it open and read nothing lol
So, i'm blocked and i will lost a couple of hours trying to digg more deeply the thing to have , maybe, the chance to play this week end.
If i find something cool (no, the procedure in the sticky post isn't usefull because it concern a different bug), i will share it.
are they ever going to fix this...thi is reason why I don't buy zp any more...I haven't been able to play for almost a week now and tried everything..they should get get rid of that patch and then fig out whats wrong with it before using it
It has been such a long ass time and we still cant play.
One of the funny things is that the latest version from their website still requires "download the patch file"! why its called the latest????
Been working so long and still cant fix it, just keep making people feel sick about them.
its been a week or 2 weeks already, its still "failed to download patch file", i was trying it everyday once i back to home from works, but Z8 let me down one by one. IM serious, ive lost my account like 4 years before, and i provided all my infos, Z8 didnt give a shiit, just told me that i lend my account to someone else, and they are not able to do anything, ive been purchased over 1500 dollars, but got nothing back. Then, i was out of CF, instead of playing LOL. I really like this game, so i backed just 3 months before and bought a few VIP guns in my new account, and then i just cannot download patch file... what the FCK does that mean??? Eating my money??? OMFG, and the next patch is coming, and new VIP DE is ready, but im hesitating that am i going to purchase more for some shiity services??? Well, Z8 always let me down, and thats why so many players quit CF, it doesnot mean this game sucks, it means Z8 has a problem with its attitude!!! If Z8 wants to earn more money, you must give us players a good service, not a fcking shiit REfusing without a SORRY!!! If you guys cannot earn money from CF, why dont you sell the service to some other gaming platforms, instead of bulling us. Do you know how popular the CF in china?? Do you know how many money could all the players provide to the TENCENT??? OMG, plz improve your attitude, or sell the service to someone else, we love this game, and we love to purchase the money for the guns, but we dont like get cheated!!! I believe this game is a game that can earn moneys for Z8, but not in this way, in the POLITE way!! Thank you for let me having a such good memory of CROSSFIRE !!
i have this error few months ago. still now i cant play.
eh uninstalled and reinstalled the game 3 times eh deleted files are despés run the uninstall CCleaner .
but just follow this error
and also in the log folder out these two files
Patch_2015-12-25 17.txt
Patch_2015-12-25 16
There's your problem. Run it as admin (right click, run as administrator) and that might sort it out...It needs admin permission to be able to install xtrap etc.
simple and easy and hope it works for you:
1.Open Patcher and let it verify the Rez files...
2.When the Verify finishes it will start downloading.
3.Notice which file is the one you get error at and then the patcher will close.
4.Open the Patcher again and let the same process go on and when it comes to the file you get error at Just close the patcher as fast as possible.
if you get the error pop up before you close the patcher then you will have to open it again and try more faster.
hope this works for you guys,it truly worked for me!
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