XTrap Error fixes and Data Collection
Comments
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[GM]Saidin wrote: »Hello Z8 Gamers!
We've been tracking the current Xtrap issues, and the biggest issue we currently see is the "XTrap has Failed to initialize" type error.
It won't allow people to run the game!
This is an error we would like to fix. In an attempt to collect better data for our Developers and Xtrap we need some specific information from the people receiving this error.
Specifically we need to know:
1. What Anti Virus program are you using?
2. Have you added any xtrap or game files to an exception list?
3. Have you tried disabling the virus program during installation and running of the game?
As for Solutions to the problem.
First make sure your running Cross Fire in administrator mode.
McAffee has updated their program and should no longer detect any CF Files are false positives.
Some free virus scanners are detecting some CF files as trojans. This is a FALSE POSITIVE. CF Contains no malicious files.
Make sure to disable your virus scanner during all phases of the game. Download, Installation and Running. At the very least as a test to see if the game functions normally under these conditions.
We are specifically looking to see if there is a common anti virus program that is causing these errors while the game is running.
Also please review other threads like Crackindomes suggestion:
http://forum.z8games.com/showthread.php?t=21570
And another thread on McAffe:
http://forum.z8games.com/showthread.php?t=22126
These threads may contain helpful hints to getting your Cf running.
Lastly, Xtrap has been known to conflict with SOME video caputuring and voice communication software. Skype, Fraps etc. may not run properly or conflict with the game when running. Make sure to try and close those extra programs down when running CF. Again, as a test to see if the game will function without them.
We will be looking for Xtrap updates that will fix some of these compatibility issues, but right now we need to collect as much data as possible.
Thanks everyone!
^Does this involve the Windows 8 issue? -
spiderBABOY wrote: »Specifically we need to know:
1. What Anti Virus program are you using?
BitDefender Total Security 2013
2. Have you added any xtrap or game files to an exception list?
Do not know how
3. Have you tried disabling the virus program during installation and running of the game?
I have tried running/installing with it disabled
it said that my xfire times out.
and it doesnt say which error code it has
i am currently using BitDefender Total Security 2013
is there any way i could pass through it?
i have tried reinstalling more than twice still did not work.
I have played CF in the past and it never had this problem before.
need assistanceee please. -
its joking
24. Timed out waiting For Initialing XTrap-Engine Error
UNKNOWN
Can be caused by multiple things
- Windows Updates.
- Antivirus blocking XTrap
It is possible you are running a program that conflicts with XTrap (Example : another game that uses XTrap as hack shield). Open Task Manager and close any program that might interrupt with XTrap.
UNKNOWN? WINDOWS UPDATES?
NO COMMENTS. -
how ?24. Timed out waiting For Initialing XTrap-Engine Error
UNKNOWN
Can be caused by multiple things
- Windows Updates.
- Antivirus blocking XTrap
It is possible you are running a program that conflicts with XTrap (Example : another game that uses XTrap as hack shield). Open Task Manager and close any program that might interrupt with XTrap.
UNKNOWN? WINDOWS UPDATES?
NO COMMENTS.
pls help me ..... -
1. What Anti Virus program are you using?
Avast
2. Have you added any xtrap or game files to an exception list?
Yes
3. Have you tried disabling the virus program during installation and running of the game?
Yes, and tried reinstall window and everything but doesn't work -
pls help me. i made this acc in 2009 so i cant remember the e-mail or the safety question or the date. a friend left our clan and promote me leader, so now i cant do a thing: add lieutenent, leave clan, end clan etc.. im stuck.i cant even get a ticket suport cause i dont remember the the 2 minimum information needed to send it please help me this is my actual acc i play for 4 years now and its a shame i know but i need your help . pls help me
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1. What Anti Virus program are you using?
Avast 8.0.1483
2. Have you added any xtrap or game files to an exception list?
Added exceptions to the Firewall
3. Have you tried disabling the virus program during installation and running of the game?
Multiple times, didn't work. -
Tech Help
I had trouble with WIn XP 64 and never could get CF to run so I quite bothering. Now Im on Win 7 and first load the game would start but when I got in game it would immediately disconnect me with an error message.
I reloaded CF and reinstalled with no virus program running. But now when I sign in the game starts then it gives me a "hack tool detected". What is this and what could I have on that is causing this.
Any help appreciated. Thx -
X-trap
02-0300-00000000-211
Device database of the operating system is not normal or the device name doesn't exist.
Please Restart the system? Please fix this one too. It doesn't let me play
1. What Anti Virus program are you using? Avast
2. Have you added any xtrap or game files to an exception list? Yes
3. Have you tried disabling the virus program during installation and running of the game?
Yes many times -
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Xtrap is not able to update the lastest file, it dont shows any error since the updating wnidow just stop at random progress... Anybody facing the same? I cant enter the game...
I tried more than 5 times...
I have added the files into exception folder for AVG antivirus, restart computer as well.
This discussion has been closed.
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