Report's

qwer129

How are things going with checking complaints against game rule violators?
I can't join the Discord server

[MOD]ShadowRo

1. Work like this :
- to report cheaters : you can use in game option -> report / OR / savegame and send a hack report ticket where to attach savegame .cfr
- to report swearing , insulting ..etc in chat : take a game print screen ( press PrtScn key -> game save a .bmp image in My Documentsd \ Cross Fire ) , add the image to a zip archive, login website and send a violation report ticket, attach the archive
Note: image saved by using other programs or mobile phone, OR alterated images ( crop, cut, edit, etc ) are not accepted as valid proofs.
After you send the report - you did your job, from there is support job to investigate reported problems, tickets are solved in same order as received SO it can take a while until your ticket reach first line to be solved.

2. For discord : send me a dm ( discord : theshadowro ) so i can check your status on cfwest discord.

qwer129

[MOD]ShadowRo said:

1. Work like this :
- to report cheaters : you can use in game option -> report / OR / savegame and send a hack report ticket where to attach savegame .cfr
- to report swearing , insulting ..etc in chat : take a game print screen ( press PrtScn key -> game save a .bmp image in My Documentsd \ Cross Fire ) , add the image to a zip archive, login website and send a violation report ticket, attach the archive
Note: image saved by using other programs or mobile phone, OR alterated images ( crop, cut, edit, etc ) are not accepted as valid proofs.
After you send the report - you did your job, from there is support job to investigate reported problems, tickets are solved in same order as received SO it can take a while until your ticket reach first line to be solved.

2. For discord : send me a dm ( discord : theshadowro ) so i can check your status on cfwest discord.

I can't private message you on Discord

[MOD]ShadowRo

Of course you can, but you need to send "add friends" request first in case we don't share any discord server.

sapry

rank matches  full of hackers and nothing happened to reports   

ALPHAAADOG

aha ok so bad words not alowed...but cheat codes are ok?
why no one responds to my reports? why I see same cheaters every day? played couple of games today not a single clean game...in every room 1 or 2 cheaters and I am talking obvious ones not mentioning high ranking players that only turn on wall sometimes 
why is so hard to make fake ACC. and enter any room in ranked match you can clean game in one week...but no it is better to tell me not to use bad language...I am posting this I want public answer ... i wont use bad words no more but I want to know why no one is answering me...I played 3 years ago and after I send report I received message : player you reported was banned from server...now I see more cheaters than before and after I report nothing hapends 

[MOD]ShadowRo

Since you copy-paste same thing as on private message - i will give the answer here : 

If other player are cheating or using bad words doesn't means is allowed, just report them using in game report option ( for obvious cheaters ) or save game and send a support hack report for other violation type as macro, idle bots or game throwing / griefing in a ranked game.
You can check game terms and condition here : https://www.z8games.com/termsandcondition.html

Only support solve tickets, and each ticket is solved in same order are received - i can only imagine are lots of tickets each day therefore a specific report you send today will take some time until is reviewed.

And mod's only moderate forum and discord, don't have any powers in game, in case we spot a cheater we report him the same way as any other player.

E1_PaCo

Dear game administration, I ask you to deal with cheaters in ranked matches, every second one plays with valhak or aim, online grows only when you add a promotion, on non-promotional days online is small because there are a lot of players with third-party software in the game.