https://imgur.com/7r6t6uq
Email Verification Guide
Comments
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I don't remember registered email address. I don't remember my security question and answer as well. I created this account 10 years ago as a kid. Is there something I can do with it?
same here 9 yrs ago. this is so damn problem. we need to change the email without opening the old email -
I can't even submit a ticket xD Your website is telling me that one of required field is empty, but I fill every field in that damn form, including optional. How can I verify my ownership? I spent too much money on this game.
EDIT: I eventually managed to send a ticket, but your form validation is providing fake errors. It was an invalid email format, not a blank field. -
Waiting on you guys to try to come up with a way to solve so many people's issues. Especially if we try to change our Yahoo email but need to give out things that are impossible to remember. Like I remember the security question because I wrote it down, but the exact date of creation of account is impossible imo. Also one friend of mine was gifted 10k zp by his friend and support is asking about the payment information, how in the world will he be able to do that? especially if it was a very long time ago. (The other friend doesn't play cf but gifted him through directly using his account)
I know you guys can find a solution to all this. Hopefully soon. -
[IMG2=JSON]{"data-align":"none","data-size":"full","src":"https:\/\/sun9-59.userapi.com\/c854028\/v854028728\/23671f\/j_F3N2b0_40.jpg"}[/IMG2][IMG2=JSON]{"data-align":"none","data-size":"full","src":"https:\/\/sun9-59.userapi.com\/c854028\/v854028728\/236726\/B7kn0JLM1pM.jpg"}[/IMG2]what's that supposed to mean ?
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It's difficult for me to understand what on the back-end has prevented support@z8games.com to not send to the Yahoo e-mail account. Why would this be something on Yahoo's back-end that is causing the issue if it was previously allowed before?
Is there no way to test with say, a marketing e-mail? Has there been testing to create a yahoo mail account and send from a Z8Games e-mail address? It's just that this level of transparancy followed by the announcement is no way to treat anyone. -
So, I sent ticket to change my forgotten email, I provided as much informations as I could (including my weapons records, number of particular items in inventory, clan history and so on) and I got response, that it is not enough to prove my ownership. This is a joke. So my account is lost? I spent thousands on this account and now I can't verify it because I don't remember my email address, security question and answer, which was probably random phrases typed as a kid. I provided even exact dates, when I got particular weapon and your staff said that it is not enough or it's not correct xD Next big kick in the ass from the game, for someone who is here for 10 years, nice, thank you.
Can I contact someone from GM staff to resolve this issue? Tickets are pointless, they are instantly being closed and I can't do anything. -
Painanator wrote: »
Same here, ain't getting any mail. Not in my inbox or in the spam-folder. Have a Hotmail address, so I am also having Outlook. It seems like the G-Mail users receive their confirmation the fastest. Been 12 hours now, since my first try, so technically 12 hours left until something is wrong, but I have ADHD, so I hate waiting.
Same here but I received the email after 14 hours -
انا مازلت انتظر الرساله حتي الان مرت عليه 36 ساعه الرجاء المساعده
اريد تغير بريدي الاكتروني
I am still waiting for the message until now 36 hours have passed, please help
I want to change my mail
Send a ticket under the "Account Administration" department to change the email on your account
only english here -
So I tried years ago to change my email and finally got helped with hotmail, but z8 wouldn’t help because I didn’t have my full information and I pretty much left it and ended up forgetting the hotmail again since I used it for this game. Is there a way to change it now or is it still the same?
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oSasukeXxX wrote: »So I tried years ago to change my email and finally got helped with hotmail, but z8 wouldn’t help because I didn’t have my full information and I pretty much left it and ended up forgetting the hotmail again since I used it for this game. Is there a way to change it now or is it still the same?
check this verm : https://forum.z8games.com/forum/crossfire/crossfire-announcements/6929692-email-verification-guide?p=6929810#post6929810
I think, as he says, the Z8 gives more chance to get that gift -
[IMG2=JSON]{"data-align":"none","data-size":"full","src":"https:\/\/sun9-59.userapi.com\/c854028\/v854028728\/23671f\/j_F3N2b0_40.jpg"}[/IMG2][IMG2=JSON]{"data-align":"none","data-size":"full","src":"https:\/\/sun9-59.userapi.com\/c854028\/v854028728\/236726\/B7kn0JLM1pM.jpg"}[/IMG2]what's that supposed to mean ?
It will gone soon or later dont worry about it
![[CandyMeow]](https://forum.z8games.com/uploads/customavatars/66/navatar_27174666.jpg){kind=avatar}
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