Email Verification Guide

24

Comments

  • 6 messages came yesterday but were in vain with an error

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  • RenksaRenksa Squire
    I don't remember registered email address. I don't remember my security question and answer as well. I created this account 10 years ago as a kid. Is there something I can do with it?
  • rafat2222rafat2222 Beginner
    Renksa wrote: »
    I don't remember registered email address. I don't remember my security question and answer as well. I created this account 10 years ago as a kid. Is there something I can do with it?

    same here 9 yrs ago. this is so damn problem. we need to change the email without opening the old email
  • zhubeizhubei Beginner
    So weird!!! I registered by using yahoo.com 5, 6 years ago. I tried to verify it and it showed up the email sent to ****@yahoo.com.cn??? Already sent ticket to the support but it was closed and I didn't get any response.
  • RenksaRenksa Squire
    I can't even submit a ticket xD Your website is telling me that one of required field is empty, but I fill every field in that damn form, including optional. How can I verify my ownership? I spent too much money on this game.

    EDIT: I eventually managed to send a ticket, but your form validation is providing fake errors. It was an invalid email format, not a blank field.
  • Instead of "Verify Email", i changed my e-mail to my current main e-mail, and when i've done it, i got instantly verified, so i guess i will not be receiving an email with the link for the rewards, can someone help me with this?
  • euro37euro37 Squire
    Waiting on you guys to try to come up with a way to solve so many people's issues. Especially if we try to change our Yahoo email but need to give out things that are impossible to remember. Like I remember the security question because I wrote it down, but the exact date of creation of account is impossible imo. Also one friend of mine was gifted 10k zp by his friend and support is asking about the payment information, how in the world will he be able to do that? especially if it was a very long time ago. (The other friend doesn't play cf but gifted him through directly using his account)

    I know you guys can find a solution to all this. Hopefully soon.
  • PainanatorPainanator Viscount
    Nothing in my Inbox or Spam-folder yet.:(
    I guess it will come when it is too late and a new message has to be sent.
  • xVermxVerm Worthy
    I got a ticket reply within a few hours, and despite things like my first payment or acc creation date missing, they're willing to change my email. Just provide as much info as you can, maybe also some additional stuff you remember.
  • [IMG2=JSON]{"data-align":"none","data-size":"full","src":"https:\/\/sun9-59.userapi.com\/c854028\/v854028728\/23671f\/j_F3N2b0_40.jpg"}[/IMG2][IMG2=JSON]{"data-align":"none","data-size":"full","src":"https:\/\/sun9-59.userapi.com\/c854028\/v854028728\/236726\/B7kn0JLM1pM.jpg"}[/IMG2]
    what's that supposed to mean ?
  • ihighihigh Beginner
    USP-PlUG BANK has not reached my account please help

    Note I got the message and activated the account but only got RIBBONS Verifled
  • ihighihigh Beginner
    USP-PlUG BANK has not reached my account please help

    Note I got the message and activated the account but only got RIBBONS Verifled
  • finally i got it..
  • lamlomkinglamlomking Apprentice
    thanks for gift
  • ihigh wrote: »
    USP-PlUG BANK has not reached my account please help

    Note I got the message and activated the account but only got RIBBONS Verifled

    that rewards may take up to 48H to appear in your profile.
  • mina120mina120 Beginner
    how i verify my account
  • It's difficult for me to understand what on the back-end has prevented support@z8games.com to not send to the Yahoo e-mail account. Why would this be something on Yahoo's back-end that is causing the issue if it was previously allowed before?

    Is there no way to test with say, a marketing e-mail? Has there been testing to create a yahoo mail account and send from a Z8Games e-mail address? It's just that this level of transparancy followed by the announcement is no way to treat anyone.
  • ihigh wrote: »
    USP-PlUG BANK has not reached my account please help

    Note I got the message and activated the account but only got RIBBONS Verifled

    Me too !! .. also u can see the message about [ verify now ] still show when u login
  • Ang3lM4k3rAng3lM4k3r Holy Knight
    yeah not sure , i got the first usp when they did this years ago but yeah that email was hacked long long time ago.
  • RenksaRenksa Squire
    So, I sent ticket to change my forgotten email, I provided as much informations as I could (including my weapons records, number of particular items in inventory, clan history and so on) and I got response, that it is not enough to prove my ownership. This is a joke. So my account is lost? I spent thousands on this account and now I can't verify it because I don't remember my email address, security question and answer, which was probably random phrases typed as a kid. I provided even exact dates, when I got particular weapon and your staff said that it is not enough or it's not correct xD Next big kick in the ass from the game, for someone who is here for 10 years, nice, thank you.
    Can I contact someone from GM staff to resolve this issue? Tickets are pointless, they are instantly being closed and I can't do anything.
  • If I want to change my email can't I just hit the "Change" button next to email address or I have to send a ticket to "Account Administration"?
  • Painanator wrote: »

    Same here, ain't getting any mail. Not in my inbox or in the spam-folder. Have a Hotmail address, so I am also having Outlook. It seems like the G-Mail users receive their confirmation the fastest. Been 12 hours now, since my first try, so technically 12 hours left until something is wrong, but I have ADHD, so I hate waiting.

    Same here but I received the email after 14 hours
  • daanydaany Beginner
    انا مازلت انتظر الرساله حتي الان مرت عليه 36 ساعه الرجاء المساعده
    اريد تغير بريدي الاكتروني
    I am still waiting for the message until now 36 hours have passed, please help
    I want to change my mail
  • daany wrote: »
    انا مازلت انتظر الرساله حتي الان مرت عليه 36 ساعه الرجاء المساعده
    اريد تغير بريدي الاكتروني
    I am still waiting for the message until now 36 hours have passed, please help
    I want to change my mail

    Send a ticket under the "Account Administration" department to change the email on your account

    only english here
  • smhaksmhak Apprentice
    Now my email has been verified ... I didn't get my rewards.......USP-Piggybank
  • oSasukeXxXoSasukeXxX Holy Mage
    So I tried years ago to change my email and finally got helped with hotmail, but z8 wouldn’t help because I didn’t have my full information and I pretty much left it and ended up forgetting the hotmail again since I used it for this game. Is there a way to change it now or is it still the same?
  • (M)atzeExo(M)atzeExo Beginner
    I have an email at web.de and it worked immediately.
  • LoaiCr7ProLoaiCr7Pro Beginner
    yahoo doesn't work … what should I do ??!
  • oSasukeXxX wrote: »
    So I tried years ago to change my email and finally got helped with hotmail, but z8 wouldn’t help because I didn’t have my full information and I pretty much left it and ended up forgetting the hotmail again since I used it for this game. Is there a way to change it now or is it still the same?

    check this verm : https://forum.z8games.com/forum/crossfire/crossfire-announcements/6929692-email-verification-guide?p=6929810#post6929810

    I think, as he says, the Z8 gives more chance to get that gift
  • KyokoChanKyokoChan Knight-Errant
    Sweet_Cat wrote: »
    [IMG2=JSON]{"data-align":"none","data-size":"full","src":"https:\/\/sun9-59.userapi.com\/c854028\/v854028728\/23671f\/j_F3N2b0_40.jpg"}[/IMG2][IMG2=JSON]{"data-align":"none","data-size":"full","src":"https:\/\/sun9-59.userapi.com\/c854028\/v854028728\/236726\/B7kn0JLM1pM.jpg"}[/IMG2]
    what's that supposed to mean ?

    It will gone soon or later dont worry about it
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