Maintenance Notice - 2017/06/27
Comments
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master_mann wrote: »Can't edit my other post but:
They are starting to do something. Maybe don't break the rules of the forums, and you won't get infractions. Submit the replay via a ticket, and as above, start getting results. It hasn't been like this long, but they're finally communicating with us and letting us know when they're looked at them. They don't use youtube videos as evidence.
Are you the only one? People said on another thread they got ones open from 2014 and I think I saw you write on another thread you got tickets still open. -
Can't edit I get the fact "don't break forum rules" but you getting the infraction in my case by GM which seen the video or image but having that cheater still play. One day GM says we're not responsible for banning then the next day they say they're responsible, I don't know how good support got but can't be that good if common even leader of very well known clan is still playing...
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master_mann wrote: »Can't edit my other post but:
They are starting to do something. Maybe don't break the rules of the forums, and you won't get infractions. Submit the replay via a ticket, and as above, start getting results. It hasn't been like this long, but they're finally communicating with us and letting us know when they're looked at them. They don't use youtube videos as evidence.
Interesting, last I checked I never said they did? The YouTube videos would be for your own personal record of the incident to share publicly since that would be against the rules here. The .cfr file in your Replay folder is the one they use as evidence, if they even feel like looking into it.
Also, since when does "Reviewed" mean "Resolved"? I have video's of PAYING players that indisputably are cheating and yet they still have their accounts, many others are also aware of this fact. Riddle me that Batman?
Fact is, that this company intentionally refuses to acknowledge the existence of players who Pay and Cheat by concealing any evidence of such to the public, banning only fresh acc/hack tester acc's. Again, yet to be proven otherwise.
"Maybe don't break the rules of the forums, and you won't get infractions." - Can you ride that _____ any harder? Prime example of what I'm talking about. Forums are normally a place where you can voice real concerns about issues that require actual discussion, especially as those whom have supported the organization for years. Or do you not understand what "transparency" means?
You can support a rule that refuses to acknowledge blatant cheating, that's fine and it's your choice to do so, even if it makes you look like a sheep. The rest of us with a moral aptitude for fair practices, will continue to push for a cleaner player base in the game we've been supporting for years. -
And do your tickets say reviewed? I've manually checked each player from my tickets in the past couple weeks, and they all lost their honorable soldier ribbons, and they haven't been online since. Also you mentioned videos. Not replay files. They're STARTING to check them properly. Ones from the past seem to be hit and miss.Commander2xx wrote: »since when does "Reviewed" mean "Resolved"? I have video's of PAYING players that indisputably are cheating and yet they still have their accounts, many others are also aware of this fact. Riddle me that Batman?
I personally know of a friend, who was the red/yellow star ranks above marshall, with multiple VIP weapons that was banned for hacking in ranked. I can't reveal the name here, but if you're really interested, send me a PM and I'll link you to their profile. They conceal evidence? They've always kept peoples account information private, whether a ZP user or a free user.Commander2xx wrote: »Fact is, that this company intentionally refuses to acknowledge the existence of players who Pay and Cheat by concealing any evidence of such to the public, banning only fresh acc/hack tester acc's. Again, yet to be proven otherwise.
No one is stopping you from voicing your concerns. Transparency doesn't mean allowing anyone and everyone to accuse people of hacking, with or without proof. It means they're trying to make sure they're not hiding anything. Maybe you need to look up transparency again?Commander2xx wrote: »"Maybe don't break the rules of the forums, and you won't get infractions." - Can you ride that _____ any harder? Prime example of what I'm talking about. Forums are normally a place where you can voice real concerns about issues that require actual discussion, especially as those whom have supported the organization for years. Or do you not understand what "transparency" means?
I wouldn't call it lack of transparency, if anything, it's a form of censorship. "I want to say whatever I want with no repercussions!" is what it sounds like you want. Unfortunately, we don't live in a fairy-tale. There are rules, and we have to abide by them, or simply be removed. Don't like it? Kick up a fuss and keep getting infracted. The rules won't change. If you get told you're not allowed to do something at work, maybe you're not allowed allowed to wear brown shoes, and you come in with brown shoes, you're going to get told off. It's a stupid rule, yes, but it's set by the people in charge, and you have to either adapt or leave.Commander2xx wrote: »[
You can support a rule that refuses to acknowledge blatant cheating, that's fine and it's your choice to do so, even if it makes you look like a sheep. The rest of us with a moral aptitude for fair practices, will continue to push for a cleaner player base in the game we've been supporting for years.
Since when have they refused to acknowledge cheating? By not allowing videos of it? They've told people to send a ticket when encountering someone hacking. Therefore, acknowledging that it happens, but not commenting on the video.
If you really want a cleaner player base, report them properly. Why do people hack? Because they're bad at the game? Or to troll people? If they see people up in arms about hackers they're getting a reaction, and they're going to say "Haha we made them mad" and do it more, surely?
The rule is there for peoples privacy. Since they can't verify anything recorded with a youtube video, they don't allow it. How do they know it's not you making another account on another version of CF, hacking, then recording it? You could make a character called Bunni on CF China or something and fly about, and people would think that was me.
Try again? -
oSasuke*** wrote: »Are you the only one? People said on another thread they got ones open from 2014 and I think I saw you write on another thread you got tickets still open.
Can't edit my post. No, I've got a couple friends who said the same thing. It seems any created starting last week have started getting replies, and seeing actual results. It's honestly very satisfying finally knowing that someone looked at the reports and acted on them. Any from before last week are all open, no responses, and probably about 20% of the players, even obvious hackers, seem to still have their ribbon. As I said, for the past week or so, I've seen a 100% success rate and I'm hoping they keep it up. I am honestly quite hopeful that maybe, just maybe, we'll see a lot fewer hackers in the coming weeks now that we can tell they're doing something with the tickets, hopefully it motivates people to report. -
master_mann wrote: »And do your tickets say reviewed? I've manually checked each player from my tickets in the past couple weeks, and they all lost their honorable soldier ribbons, and they haven't been online since. Also you mentioned videos. Not replay files. They're STARTING to check them properly. Ones from the past seem to be hit and miss.
My [Hacking Report History] literally always says "No records" after submitting a report, as if I really haven't reported multiple cheaters, might be a bug, might not. Doesn't change the fact that nothing has been done about it. I've also manually checked and documented a specific account that had already lost their Honorable Soldier status prior to my report, within the last 30-35 days, as an example that they in-fact, have done nothing to rectify the situation (since this player is clearly still active). As for them STARTING to check reports properly after years of concern among much of the player base, bravo for them partially doing their job I guess...master_mann wrote: »I personally know of a friend, who was the red/yellow star ranks above marshall, with multiple VIP weapons that was banned for hacking in ranked. I can't reveal the name here, but if you're really interested, send me a PM and I'll link you to their profile. They conceal evidence? They've always kept peoples account information private, whether a ZP user or a free user.
That probably explains why you're so defensive when it comes to calling out cheaters... Also, what part of anyone's Account Profile or IGN would be considered "Private Information"? Ya know, since both of those things are public to everyone and has, to this date, NEVER been kept private... So to be infracted for providing that information via forum thread is in no way, shape or form, detrimental to their "privacy". Making the statement, "They've always kept peoples account information private, whether a ZP user or a free user.", wildly inaccurate at best.master_mann wrote: »No one is stopping you from voicing your concerns. Transparency doesn't mean allowing anyone and everyone to accuse people of hacking, with or without proof. It means they're trying to make sure they're not hiding anything. Maybe you need to look up transparency again? I wouldn't call it lack of transparency, if anything, it's a form of censorship.
Really? When my posts get deleted without warning or infraction, I'm 100% certain that would be considered, by anyone with the most basic amount of common sense, as "stopping me from voicing my concerns", i.e; censorship. Censorship is literally the opposite of transparency so you should probably check out that dictionary again if you can acknowledge that what they're doing is censorship but you don't think it's a lack of transparency. This particular point you tried to make is so illogical I'm going to challenge you to figure out a scenario in which you can simultaneously "try not to hide anything" while also censoring others from voicing their grievances. Don't worry I'll wait.master_mann wrote: »"I want to say whatever I want with no repercussions!" is what it sounds like you want. Unfortunately, we don't live in a fairy-tale. There are rules, and we have to abide by them, or simply be removed. Don't like it? Kick up a fuss and keep getting infracted. The rules won't change. If you get told you're not allowed to do something at work, maybe you're not allowed allowed to wear brown shoes, and you come in with brown shoes, you're going to get told off. It's a stupid rule, yes, but it's set by the people in charge, and you have to either adapt or leave.
You're absolutely correct we don't live in a fairy-tale, we live in reality where adults that pay money to enjoy services have the right to voice grievances if the services are not up to par whether anyone likes it or not. The whole "abide by the rules or simply be removed"
was a nice sentiment when they taught us that in elementary school but as adults we know it's not as practical for the real world. Illogical rules do change when they're met with enough dissent, the only reason things stay stagnant is because of complacency from people who can't be bothered to stand up for what they think is right no matter how minor it is. Don't believe me? Look up (pick any stupid rule in history like the ones made by the guy "in charge" of Germany in the 1940's) and tell me more about how the world apparently never changes because everyone just sits back and accepts what the "people in charge" say. Oh wait they don't. "you either have to adapt or leave", you're missing the third option buddy which is the one that people go with 99% of the time: get the stupid rule changed because it's a stupid rule.master_mann wrote: »Since when have they refused to acknowledge cheating? By not allowing videos of it? They've told people to send a ticket when encountering someone hacking. Therefore, acknowledging that it happens, but not commenting on the video. If you really want a cleaner player base, report them properly. Why do people hack? Because they're bad at the game? Or to troll people? If they see people up in arms about hackers they're getting a reaction, and they're going to say "Haha we made them mad" and do it more, surely?
You should probably check out those rules you're defending so furiously, it's not just about not allowing videos that prove people are cheating in the game. They literally say not to make any posts about people cheating in game at all. Given that a forum is a place for grievances among other topics, if a rule exists to prevent people from voicing a specific type of grievance on said forum please explain to me how exactly that adds up to "acknowledging cheating". How can they acknowledge cheating when they only allow people to mention it through private unconfirmed methods that don't even provide concrete resolutions for the person making the report? If you sincerely believe people are spending money on hacks for this game all for the sake of trolling when trolling is completely free then there's no point in even attempting to make you see reason about that.master_mann wrote: »The rule is there for peoples privacy. Since they can't verify anything recorded with a youtube video, they don't allow it. How do they know it's not you making another account on another version of CF, hacking, then recording it? You could make a character called Bunni on CF China or something and fly about, and people would think that was me. Try again?
How exactly is people's privacy violated when all of the information that's in these videos can be obtained by searching for player names in competitive ranking? Is that a violation of privacy too or...? They don't need to verify anything with youtube videos because as I previously stated I use the .cfr files to report hackers but I'm not surprised you missed that since reading comprehension seems to be lacking today. If anyone cared enough to try and fabricate a video to accuse you of hacking, looking into the issue would clear that up again via .cfr files because if those can't be produced it would be an invalid claim but I guess nice try on that example? I can tell you obviously have all the time in the world to passive aggressively defend illogical rules and what I and many others perceive to be overall failures in customer service, fortunately I don't
so you can enjoy "trying again" if you like and i'll enjoy my life as usual while knowing this game is on a fast track to failure because they choose to ignore valid concerns from the people who support it. -
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