Feedback on Reports

Listen, it seems like lately we've been getting some pretty nice patches, the GMs communicate more with us, we always see Kanadian taking care of the Forum, Effects on the Bug Thread and Grumpy is always on the Suggestion Section. But I am still disappointed in something man...

I know that it is really boring having to see replays over and over again of people who are not smart enough to play the game legit. I waste a lot my time playing the whole match so that I can have a lot of evidence of the player hacking, then have to re-watch the replay so that I can see his POV (when I think they're using wall hack), jot down the correct time when it shows that it's obvious that they're hacking (cannot alt + tab while watching replays), then finish by writing the report. It takes 10-30 minutes to report someone, counting playing the match and re-watching the replay, and then we see the same player playing after a week/month/year. It's really disappointing, believe me. I know that you guys ban hackers, but sometimes it takes TOO long, or sometimes you guys dont even ban the hacker at all. I don't see THAT many hackers, it's like 1 a week or 1-2 a month, so I don't see any excuses for the hackers not to get banned, I don't think you guys get more than 100 reports a day, and if you do I'm sure many of them are from the same hacker, so you can ignore the rest of them if you find enough evidence of them hacking. Everytime I see a hacker, I report, I know that it might be a waste of time, but I still do it because I'm not going to ignore a hacker and come to the forums complain about them.

If this thread seems like I am bashing the GMs to you, I'm sorry, but I am not. It's just that it's frustrating having to report hackers and then play with them for a whole month or more. Like I said before, I think there is more communication between the GMs and Players, we even got a thread for us to share the type of events we like the most so that later we can have better events.
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