Tutorial videos and FAQs in Support Center

[GM]Celestine[GM]Celestine <font size =2 color=#DC1256><b>The One and Only</b></font>
Attention Mercenaries,

Do you want to know how to create a clan, but can't follow the written instructions? Check Out the FAQ Clan Mechanics: How do I create/join a clan in CrossFire?

Did you get confused by the Support Center and didn't know how to submit a request for Account Support? See the instructions at FAQ: Accounts
How do I submit a ticket to the Account Administration department?


Those questions and more get answered now in Tutorial videos in our Knowledge base at the Support Center!

Check out a play list of all currently available support videos at our YouTube channel.
We even added subtitles provided by community members in as many languages as available.


We will add more videos as an ongoing project, and if you have any requests, please feel free to comment in this thread, which tutorials you would like to see.

- Crossfire & Z8Games Support team

Comments

  • We looking forward to clan page 2.0.
  • Very nice ! Glad to see you guys interact with the community via YouTube! :)

    Keep it up! ^-^ ( same comment on youtube aye )

    Edit: Why don't you guys promote your YouTube channel in your FaceBook page? o: You do have useful content and I think that it is very important to interact with the community as much as possible and YouTube is a really good way to do it.
  • [MOD]Moe[MOD]Moe Moderator
    Very nice ! Glad to see you guys interact with the community via YouTube! :)

    Keep it up! ^-^ ( same comment on youtube aye )

    Edit: Why don't you guys promote your YouTube channel in your FaceBook page? o: You do have useful content and I think that it is very important to interact with the community as much as possible and YouTube is a really good way to do it.

    Why don't they do "montage Monday" or whatever its called anymore? I used to enjoy watching these too.

    CFDB plz
  • Abel95Abel95 Grand Duke
    Looks cool! Great for noobies!

    The good thing is that every video has a different GM! Now I know what the GM's sound like! :D ;)
  • svancedsvanced Marquis
    As I am hoping that you might see this:

    ADVERTISe your game with ADS on various websites like you (Z8) used to do when the game launched).A few ads there wont do much $$$ harm and it could bring some new players in.

    And also,more events please (which dont really include playing the game,but creating content for it,or like the mothers day event you had recently,regardless of what rewards you give out,just do something to keep the population active)
  • Its good , liked it :) .

    Can you make a tutorial on:
    • Fixing some Xtrap errors.
    • Using replay system.
    They aren't for me , I know all of them.
    THIS IS JUST A SUGGESTION.


    Regards ,
  • Can we make all the GM's do a video :D?

    You guys should make an Egyptian make them also, since 80% of the people that play CF are Egypt's :rolleyes:
  • NoMoreKids4UNoMoreKids4U Holy Knight
    i guess they could be helpful. Only thing is, not everyone has time to watch all of those tutorial of cf.
  • [GM]Celestine[GM]Celestine <font size =2 color=#DC1256><b>The One and Only</b></font>
    i guess they could be helpful. Only thing is, not everyone has time to watch all of those tutorial of cf.

    It was not our intention that you watch all tutorial in a row. It's more if you need it, you find it.

    This is how it should be: I have a problem and go to the support center at http://support.z8games.com. I type in a question for example "How can I change my email" and three topics come up:
    "How do I change my email address?
    How can I change my password?
    Can I change my Z8Games Login ID?"
    I click the first one and "How do I change my email address?" opens up. Automatically plays the video with a step by step guide.

    The FAQ section can be Google translated (we know it is not perfect but should give an idea) and there are some subtitles in other languages available (those are not Google translated and should have a better quality).

    Easy enough? What do you think?
  • I hope to see an improvement to the website and in the game. ;)
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