XTRAP Error 05-0400-00000000-533

[GM]Juicebox

Attention Mercenaries,

We have determined that one of the causes of this error is Kaspersky Anti-Virus Software.

We have also noted that the issue continues to happen, even if the anti-virus has been disabled or turned off when you are playing.

The only solution that we had for this issue so far, was to uninstall Kaspersky, then restart your PC, then restart CrossFire.

We are currently working on a fix for this issue, and we ask for your patience in the matter.

We also ask that if you continue to experience any XTrap errors to please contact our Support Team so that we can begin to help you.

Thank you,

CrossFire Team

der13te

You should mention that in the meantime they should use another (maybe free-) antivirus-software...
> I "see" many infected PCs in the next days...

PurgedAtoms

Thanks for the update ^^

Traaswdkas

Thank YOu GM, but can you please fix it so that for those who uses kaspersky can also play crossfire ? i appreciate that

Bilqehan

what kind of a solution is this ?! I report this issue to support center and they offer me uninstall kaspersky anti-virus a few days ago i was using same programs and crossfire was working well without any error. My virus program is licensed I cannot erase it you should change the changes which is you did a few days ago on X-Trap. This is ridicilous because there are players who is using hack everywhere they can play with hack tool but we cannot play with a clean computer.. Thats why crossfire is not a choice to play.. Thanks for your solutions it is so rational.

vHellcat

Yeah, same problem here. I have the original licensed Kaspersky and am not going to stop using it just to play CF for a few days/hours. However glad that you're working on fixing it and thankful for the thread with the information here on forum.

Somehow i demand some extra events, maybe longer extra exp/gp event as we with the xtrap problem cannot really play the game right now!




PS. Having few VIP weapons, regularly purchasing ZP and cannot play the game! -.-

shettingbull

Z8 has no suitable personnel in research and development. If such errors would happen in the automotive industry, we would immediately rid our job.

DaniRoCKs

I have that error too
So I can't play CF at that days ..
I have X-mas July Crates .. And If I will win I can get ribbon ..


I hope you will solve the problem with the X-Trap faster and before 12 August

To try get that ribbon .

AdamEv

so that it just remove the kaspersky away to start the game REALLY

iam using kaspersky form 10 years and iam playing CF form 2011 i never had a problem or one error its all form that stupid x-trap program i will not remove my kaspersky and will not gonna change it fix the x-trap update but don't ask me to remove program i payed money for it

madnade

AdamEv wrote: »

so that it just remove the kaspersky away to start the game REALLY

iam using kaspersky form 10 years and iam playing CF form 2011 i never had a problem or one error its all form that stupid x-trap program i will not remove my kaspersky and will not gonna change it fix the x-trap update but don't ask me to remove program i payed money for it

yup *

}Zombie

AVIRA Antivirus Pro 2014 have the same problem with XTRAP! Only a full uninstall from this security software is the only solution to play CrossFire.
That because i use now at my PC; Malwarebytes Anti-Malware Premium without any problems with XTRAP.

DaniRoCKs

I will not uninstall my security software for CF ..
I just will wait that CF will fix that error -___-
I hope before 12 August wanna open some Crates of Chrismas
You know how i am

Maybeshewill

Is this some kind of joke? Fix it, please...seriously.

karimAwesome

Maybeshewill wrote: »

Is this some kind of joke? Fix it, please...seriously.

i have same problem and i uninstall AVIRA and not open

HukingPT

GM Juicebox
aTx.Fame?
Stole me my acc his name in game is *_*Taylor*_*
He changed the password

vHellcat

I've got a solution if you would like to play CF before they fix xtrap

Check here:
http://forum.z8games.com/showthread.php?p=4053975#post4053975

shenxw1987

You should delete that stupid x-trap. It never works and always makes people error.

coelho1997JR

xtrap 05 -0400-00000000-533 error

I also use kaspersky and bought two VIPs (iron beast infernal dragon awm) and wanted to buy christmas crates to gain Riborn please resolve it quickly i just want to play and when we will be able to play?

vHellcat

carlinhosadr wrote: »

I also use kaspersky and bought two VIPs (iron beast infernal dragon awm) and wanted to buy christmas crates to gain Riborn please resolve it quickly i just want to play and when we will be able to play?

If you want to play before they fix the bug do this:
http://forum.z8games.com/showthread.php?p=4053975#post4053975

Windfuryx

I paid for my Kaspersky,but even that I uninstalled it to play Crossfire,but still cant....

The problem started at 30/7 after the xtrap update,just can't play the game.

vHellcat

Windfuryx wrote: »

I paid for my Kaspersky,but even that I uninstalled it to play Crossfire,but still cant....

The problem started at 30/7 after the xtrap update,just can't play the game.

There was no need of uninstalling Kaspersky

http://forum.z8games.com/showthread.php?t=287468

whowhoever

Same problem

I haven't play CF since 8/5/2014 because of this xtrap error... Please FIX it!!!

The_ThuGs

I had to uninstall Kaspersky to solve this problem ...

_________

IGN: .gS-ThuG.?
BLacK LisT ™

_______“I didn't choose the THUG LIFE, the THUG LIFE chose me”_______

AdamLZJH

Hey Guys,

BITDEFENDER Anti Virus and Security software.
Add it to the list, I'm screwed and can't play either.

LTD_Henry

I get the same xtrap error. I cant run the game after I came back from my vacation. I have Rogers Online Protection. Other things im running are steam, mumble, logitech gaming software, razer synapse 2.0, and steelseries engine 3.

Number_2

Hey, just throwing out there that I run Bitdefender Antivirus, and i'm getting the same issue.

RawThentic

Add to your firewall exceptions

romi32

same problem

i use Bitdifender antivirus and i have the same problem watt you advise me?

anhvin1144

BS error

So Xtrap consider my AV [BITDEFENDER] as hack tool.....wow

romi32

I would like to thank you for the promptness that you manifest in debugged, but that happens when hackers

K4RR4Mb4PL

Same Problem

Hello i got the same Problem and funy thing is I got only CF on my Computer and Comodo that is new Computer and CF and Comodo that only programs i got. What i have to do? Ribbon is gone All Event are Gone who gona pay me back for this? Is not my problem... When some one Hack my Accound and i didnt prove about payments no one give me back my acc(i lost about 2.500Pounds). Sorry Z8games but you dont do any thing! What the F**k? Fix this very fast cuz i start play back cuz I'm bord and i love this game! But i hate z8games Admins! that all i got to say! Pay all us back for Event cuz we was with out of chanse to finisht them all about u!