Emergency Maintenance - 11am
Comments
-
Bugs/errors which are fixed:
-Mall page is working.
Bugs/errors which still need fixing:
-Ribbons not showing up on profiles.
-Display error with the new ribbon.
-New crate bug. Perm axe is in temp slot.
-Players haven't received their ZP.
My ribbons appear , but if not, it supposely mean that they are working on it right? -
Thats the first time you have no idea whats going on here
Look at the Forums mate.
It happens!
We have teams working on different things. At the moment I'm just trying to relay as much information to you all as possible.
Here is what we know.
Problems
We updated the game last night with the Octane Crate, this was tested and was stable and working fine so we put the servers live.
Between that time and about 10am this morning the mall and deposit page were acting strangely.
When we checked the game this morning we also noticed something wrong with the Octane Crate.
Solutions
At 10am this morning we discovered the problem with the Mall and the Deposit pages. The pages themselves were fixed and we began the process of determining how many accounts it could have affected.
At 10:30am we had now identified all accounts who had deposited ZP but didn't receive it based on the issues from the mall page. Note: All deposits between 12:30am and 10:10am were affected.
We are now setting up the queue to deliver all ZP to their rightful accounts. This job should take between 1 and 2 hours for all the players affected.
At 11am we brought the servers down to fix the problem with the Octane Crate.
We will have further news on players who might have been affected by the Octane Crate problem later today.
Thanks everyone for staying patient, we'll make sure it all gets right. -
[GM]Saidin wrote: »Between that time and about 10am this morning the mall and deposit page were acting strangely.
When we checked the game this morning we also noticed something wrong with the Octane Crate.
Solutions
At 10am this morning we discovered the problem with the Mall and the Deposit pages. The pages themselves were fixed and we began the process of determining how many accounts it could have affected.
At 10:30am we had now identified all accounts who had deposited ZP but didn't receive it based on the issues from the mall page. Note: All deposits between 12:30am and 10:10am were affected.
We are now setting up the queue to deliver all ZP to their rightful accounts. This job should take between 1 and 2 hours for all the players affected.
At 11am we brought the servers down to fix the problem with the Octane Crate.
We will have further news on players who might have been affected by the Octane Crate problem later today.
Thanks everyone for staying patient, we'll make sure it all gets right.
How often do you look on your clock ? xD
Seems almost like a fictional Story.
Joke
-
[GM]Saidin wrote: »It happens!
We have teams working on different things. At the moment I'm just trying to relay as much information to you all as possible.
Here is what we know.
Problems
We updated the game last night with the Octane Crate, this was tested and was stable and working fine so we put the servers live.
Between that time and about 10am this morning the mall and deposit page were acting strangely.
When we checked the game this morning we also noticed something wrong with the Octane Crate.
Solutions
At 10am this morning we discovered the problem with the Mall and the Deposit pages. The pages themselves were fixed and we began the process of determining how many accounts it could have affected.
At 10:30am we had now identified all accounts who had deposited ZP but didn't receive it based on the issues from the mall page. Note: All deposits between 12:30am and 10:10am were affected.
We are now setting up the queue to deliver all ZP to their rightful accounts. This job should take between 1 and 2 hours for all the players affected.
At 11am we brought the servers down to fix the problem with the Octane Crate.
We will have further news on players who might have been affected by the Octane Crate problem later today.
Thanks everyone for staying patient, we'll make sure it all gets right.
Oh ok that's all nice to give us that information ,but what about Ribbons, no one ever talks about it without giving exact information,i read taht some people haven't got they crystal m4 custom since a week they received their ribbon -
[GM]Saidin wrote: »It happens!
We have teams working on different things. At the moment I'm just trying to relay as much information to you all as possible.
Here is what we know.
Problems
We updated the game last night with the Octane Crate, this was tested and was stable and working fine so we put the servers live.
Between that time and about 10am this morning the mall and deposit page were acting strangely.
When we checked the game this morning we also noticed something wrong with the Octane Crate.
Solutions
At 10am this morning we discovered the problem with the Mall and the Deposit pages. The pages themselves were fixed and we began the process of determining how many accounts it could have affected.
At 10:30am we had now identified all accounts who had deposited ZP but didn't receive it based on the issues from the mall page. Note: All deposits between 12:30am and 10:10am were affected.
We are now setting up the queue to deliver all ZP to their rightful accounts. This job should take between 1 and 2 hours for all the players affected.
At 11am we brought the servers down to fix the problem with the Octane Crate.
We will have further news on players who might have been affected by the Octane Crate problem later today.
Thanks everyone for staying patient, we'll make sure it all gets right.
So once everything is done, will you explain what exactly is going to happen to those who have multiple axes from the Octane "bug" crate? -
-
![]xR](https://forum.z8games.com/uploads/customavatars/86/navatar_6225986.gif){kind=avatar}
![]Kimberly[](https://forum.z8games.com/uploads/customavatars/1/navatar_13240501.gif){kind=avatar}
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