Important Announcement - Labour Day 25% Point Refund
Comments
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Extinctlord wrote: »cuz we waited for the 25% sale and me and some others did not have enough bp to buy ak 47 or m4a1 silver at full price, plus there were other ppl who spent money for zp to spend on the mall but wasnt 25% off. its a scam to make ppl buy zp, this aint the first time it happened
cool, too bad they're all the same besides the ammo and skin.In all honesty z8 always sucked, scamming people to buy zp and we get nothing. what a joke.
They never scammed anyone to buy ZP and they never promised you anything besides BP when you buy ZP. They have special offers here and there, but they never promised you anything else besides ZP and BP when you purchase it. Z8 never told you to buy ZP and I'm pretty sure z8 didn't tell you to buy ZP. -
i waited for 4 days and this is all u can give me? i wanted to buy items but i was afraid of what was gonna happen and you don't EVEN BOTHER TO DO IT AGAIN!? please do the event again or something! i was waitin and afraid so i didn't buy anything, also the thing is that now it's POINTLESS THAT I SPENT MY MONEY ON THE ZP PLEASE DO SOMETHING ABOUT THIS!
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[GM]Saidin wrote: »We definitely appreciate your comments. I understand your frustration. Unfortunately right now it is impossible for us to hold a "secondary" 25% off sale.
This is why we still gave back the points in refund to players who did make purchases on the site expecting the sale. Also, we want to make it clear that there will be web sales in the future. While we can't give that schedule at this moment, it is something to look forward to.
Unfortunately with the timing on things this past weekend we were unable to correct the mistake until very late on Monday. We do have staff here that works an incredible amount of time to keep the service running smooth and to the best of our abilities, but in the case of this particular long weekend some people just needed some time to be with their friends and families.
Hopefully you can understand this and look to the future as we bring you more sales and promotions as well as more free item giveaways for everyone involved!
Thank you for the in-depth reply, I understand that there are multiple contributing factors which don't allow Z8games to have a second sale so soon after a previous one. I hadn't taken the holiday weekend's reduced amount of workers into account. I look forward to the next sale. -
This, I gotta say, is one of the bigger fails of crossfire this year. To narrow down a three day event to a three hour event and wave it off like it was no big deal? Slightly unprofessional. The least you could have done is made an announcement at the start of the event, when you knew you were having the problems, and told everyone what was happening. I am disappointed.
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[GM]Saidin wrote: »Attention Z8 Gamers.
As many of you noticed and pointed out there was an issue over the weekend with the 25% off web mall sale.
We want to confirm details with you here and explain what happened.1. There was a timing problem with the sale and as such was not executed correctly. This was fixed at 9:25pm EDT on Monday September 3rd.
2. You were able to get 25% off items from 9:25pm EDT on Sept 3rd until Midnight that night.
3. On Tuesday September 4th we refunded 25% of all purchases made through the web mall for all items (including BP).
This means that points were added back to your account as if the 25% sale had actually happened!
Also please note that all Login Crates were handed out on September 4th.
We apologize for this inconvenience and thank everyone for their patience with it. We will continue to bring to you new sales from our web mall and many new events throughout the back to school and fall seasons. Stay tuned for more from your favorite F2P FPS!
First of all, Saidin, you promised to give the discount in a span of days, namely between September 1-3.
"Get 25% Off all Web Mall items between September 1st and September 3rd"
But, the sale was only executed for 2 hours and 35 minutes, according to the time that you stated above. Isn't that a bit of unfair? Considering the time zone differences, those people who expected sales earlier before you executed it didn't buy at all, expecting that you might extend the sale for a few more hours, or days. And we didn't expect that you would refund 25% of those purchases made. Also, you didn't even publicized the discount at all. No statements in the Forums. You only posted that the sale had been up for almost three hours after it ended.
This is kind of redundant to what 'CommandoBB' said, but I'm just adding some points that he missed.
Come to think of it, it looks like a win-win situation for you, if you know what I mean.
But, either way, I'll look forward to the next sale. -
First of all, Saidin, you promised to give the discount in a span of days, namely between September 1-3.
"Get 25% Off all Web Mall items between September 1st and September 3rd"
But, the sale was only executed for 2 hours and 35 minutes, according to the time that you stated above. Isn't that a bit of unfair? Considering the time zone differences, those people who expected sales earlier before you executed it didn't buy at all, expecting that you might extend the sale for a few more hours, or days. And we didn't expect that you would refund 25% of those purchases made. Also, you didn't even publicized the discount at all. No statements in the Forums. You only posted that the sale had been up for almost three hours after it ended.
This is kind of redundant to what 'CommandoBB' said, but I'm just adding some points that he missed.
Come to think of it, it looks like a win-win situation for you, if you know what I mean.
But, either way, I'll look forward to the next sale.
pinoyian, I agree with you on all accounts that this "Labour Day Event" ended unfairly for us. However, I understand that it isn't possible for them to have had a 25% rebate weekend *and* and 25% off weekend, for (what I assume are) financial reasons, technical reasons, etc. Of course the promised 25% discount would have been preferred, and they did make a mistake, but it can't be made up for immediately. I'm as sore as anyone else, considering I was unable to buy the Ak-47 Silver I would have been able to afford with the sale; but now I look forward to the next sale, which I have a sneaking suspicion will be of equal or greater discount. -
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iBearGrylls wrote: »Ummm..What if I had prepared in advance 75% of ZP and was waiting for the remaining 25%? Nice trick.
The thing is, we deposited MORE ZP than needed if the discount was active. So, we couldn't get back the excess money because it is already deposited. Like I said, it's a win-win situation for them. -
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iScoobieDoo wrote: »Stupid Canadians. It's Spelt Labor Day.In Canada it is called "Labour Day"
In the United States is called "Labor Day"
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andrezinh0w wrote: »there are people who do not live in the united states and canada, and 9:25 pm EDT, is 2:25 am and midnight, it's 5:00 am, it's not fair ...
well, ur problem, since this is the NORTH AMERICA version of crossfire, so they are OBVIOUSLY gonna take the time zone were the GM's live. -
well, ur problem, since this is the NORTH AMERICA version of crossfire, so they are OBVIOUSLY gonna take the time zone were the GM's live.
Wow. What a biased statement. Obviously, you do not know that not only North America and UK plays here. Don't forget the people from other countries who play here, including me.
You shouldn't be selfish, like SirPano said above.
Don't have the mentality that just because this is a Canadian/American/British licensed game does mean that the players are only limited to that race and extent. -
Wow. What a biased statement. Obviously, you do not know that not only North America and UK plays here. Don't forget the people from other countries who play here, including me.
You shouldn't be selfish, like SirPano said above.
Don't have the mentality that just because this is a Canadian/American/British licensed game does mean that the players are only limited to that race and extent.
I was talking in my case
sorry for my bad english, i used google translator
waited for the event actually starting.. 
This discussion has been closed.
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