November Patch Issues - IMPORTANT - 2 issues fixed
Comments
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aquagiraffex wrote: »Thats a JOKE.
60 hours, and they left the simplest problem to LAST.
I HAD NO trouble patching the first day, I STILL CANT EVEN PLAY cuz of the region ERROR.
weak s***
well atleast u can see an error.. i always get hanged on log in screen.. i tried more things than u did but they are 1 who give us a great game to play.. so m happy to wait for some more days for a better game play. -
Customer service fail
This is how z8 has handled the region issue:
1) saidin said "IMMEDIATELY"
2) then they said "Major issue, cause is unknown, HIGH PRIORITY"
[Then, after calling it HIGH PRIORITY, the fixed the OTHER 2 PROBLEMS FIRST]
3) then when asked about it, some MOD gave a terrible, response:
"It means exactly what it says, service is not available...etc," and linked us to the Green Zone map. How does that help when our countries ARE IN the green?
3) then they said " Thank you for your patients"
4) then, "should have it fixed AS SOON AS POSSIBLE"
I sent a support ticket and got a COPY-AND-PASTE response:
"we are aware of this issue...are working to fix it...sincerely apologize for interruption of service"
There is not a straight answer in ANY of the responses to this issue.
This is an EPIC customer service fail. -
Man I better get....
Man I better get something worth wild for waiting, I was suppose to do my mission today. I better get something good for this, but i missed two day of my mission. And crossfire has to break down. =/ sigh* wow, i was going to get tht stupid shotgun... -
the three days I try to login and it appears that is not available in your area, and had bought some items for 7 days ... some not several.[GM]Saidin wrote: »We are currently aware of the issues with the latest patch. The following post goes through these problems.
We are working with the developers immediately to have these issues fixed as soon as possible.
Client and Download problems have been fixed.
The Launcher should now automatically download the patch and update the game as normal. Please note that there will be a large number of users doing exactly the same thing, some disconnections are expected. Please be patient and continue to try it.
The mirrors below still work for now for those who do not want to use the launcher for this particular update.
Download 1
Download 2
For those who are experiencing an IP block error message please be patient. We are working on the problem and should have it fixed as soon as possible.
For those who are experiencing the "invalid item information" error, this is due to an issue with the new M4A1 S Patriot Crates. Please do not purchase these crates for the time being. We hope to have this issue fixed as soon as possible. If you purchase crates and they disappear from your account we will return all crates once the issue is over.
We sincerely apologize for any inconveniences experienced during this patch and ask for your patience while we sort them out.
Thanks
-Z8Games Cross Fire Team
I will lose the items that I've spent my gp? My GP will be returned? -
service not avaliable
Funny thing is:
At random times Im able to play, at some others I cant.
'Service not avaliable' should be the 1st issue to be fixed.
But Heeeey, why bother fixing it, right?
Let the customers waiting for our faults, we dont give a damn about them
That would be a better and honest answer. -
The IP / Region Problem - the 3 Day Challenge
It is now already known as a fact that many MANY users are complaining of the same problem (the IP problem), and so am I. It is also already known that the Game Engineers are working day and night on this problem (for the 3rd day now).
It is also probably known that MANY users have missed their daily missions for 3 days in a row now, but that doesn't form a problem for most users.
What actually forms the greatest deal here is releasing a patch bonus reward for 500 TDM kills that is only available for 3 days, when such huge number of users can't even access the game.
I, like other sensible and loyal Crossfire players, will be very patient until the IP problem gets patched (and have no problem with that). However, I am also expecting some sort of compensation for (or emendation to) the 3 day challenge.
Either the users receive something in return for unconditionally losing this epic opportunity (which is unfair for those not facing a problem), or the challenge gets extended to 3 days AFTER patching the IP problem.
If this subject has already been worked on with me being the uninformed party, I apologize for my (in this sense) useless remarks, and respectfully ask for the latest information. If this subject is still being worked on, please consider my remarks.
Thank You. -
SATurdayyou guys need to raelize that they aren't going to fix the issue today. its a saturday, they haveb etter things to do
Kiddin' ?
I had SAT today
It was my first trial..
My future depends on this test
I had to take it in another city..
The first thing I decided to do to was finish my 500 TDM kills which I couldn't finish before both because of my SAT and because of the IP problem.. and now I have to cry over the milk which I haven't spilled ? -
the fact that is sat should mean nothing they have a product that is used all week long they should be working on the problem they forced on everyone i was happy with the way the game was. I would like to be able to play. i am in Canada all green and well this should have been the first issue fixed
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this is getting really old been 3 days since i could log in and before that i could never play Ankara i would like to know what the problem actually is and weather or not i should even play this game anymore seems like i have wasted money and time on this game a reply from someone would be nice other then we are working on it. a time frame or even a bit of a ray of hope............. been asking for 3 days got nothing hope i get an answer soon
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this is getting really old been 3 days since i could log in and before that i could never play Ankara i would like to know what the problem actually is and weather or not i should even play this game anymore seems like i have wasted money and time on this game a reply from someone would be nice other then we are working on it. a time frame or even a bit of a ray of hope............. been asking for 3 days got nothing hope i get an answer soon
ps what good is being able to message a GM if their box is always full -
No edit button so I have to double post.
It is interesting to note that even though my main account is blocked with the "Service not available" error message, I can still login to a friends account without issue. Mayhaps this will help someone working on the issue. -
i cannot download the game
i accidently uninstalled the game when the patch was updating and then i went to the site to download it but it keeps saying server cannat be established i tried with a bunch of internet btowsers still it's the same when i go to download it another place i downloaded it but when i start the launcher this code comes upp and exits pls fix this problem
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