Server Outages - Updated 2:30pm Oct 6

Please read below for the latest updates

**UPDATE 3 - 1:00pm Oct 7**

We have fixed some of the issues in the servers and have now placed them back online for the time being.

Warning: there are still some minor network instabilities in those servers which could affect up to 10% of data being sent. Due to this some players will likely have a small amount of their matches in those servers not count in our records with all GP/EXP earned also lost in the process. This can also cause some players to experience a disconnection notice from the server while entering or leaving a match.
Please note, we will not be able to compensate any specific users for any GP/EXP lost due to this.

Please be patient as we have these issues in the UK servers fixed in the coming days to provide the best possible service to you all.

We apologize for any inconvenience this may cause.



**UPDATE 2 - 2:30pm Oct 6**

We are working to restore the service and our technical team has found a problem with the transmission of match data from our UK servers to the main game database.

Approximately 1/4 of all match data has been lost during this time of instability (the last 24-48 hours). What this means is that some of your Kills/Deaths/GP/EXP totals may not add up correctly.

This, combined with the fact that our Clan Page is still not fully updated, your stats will show some glaring errors during this period.


We may not be able to recover this match data, once we are through the woods of these technical issues we'll look to do some events to give people a chance to make up their lost stats!


Thanks for your patience and understanding.


**UPDATE**


Our UK Service is experiencing some technical difficulty. As a result of this instability we have taken the Uk Servers down to troubleshoot them and restore the service.

Please be patient during this process thanks!




If you have noticed Cross Fire servers have been going down 1 by 1 over the last 24 hours then you are not alone!

The servers are getting a software upgrade and are being handled on a server-by-server basis. If a server is down just be patient, when the upgrade is complete the server will be back online!


In the mean time, the rest of the servers are functioning as normal so there should be no problem playing!
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