Banning Turnaround Time?

SpookyDonky · February 2010

I'm wondering what the avg turnaround time is for getting people banned. I know a lot of people are getting frustrated and are not reporting people because they feel like nothing ever happens. Yet if you look at the ban list: http://www.z8games.com/blocked_list.aspx
you will see the admins hard at work. There is probably a lot of submissions and not a lot of admins to go around. So my question is, what should the expectation be of people of turnaround time, from the day I submit a hacker, to the day they show up on the banned list? If people have a realistic expectation, say 1 month, there will be less frustration.

Saidin · February 2010

In all cases its probably true.

We get a lot of reports. We do our best with the staff we have to take care of them as quickly as possible.

I couldn't tell you the average turnaround time. Sometimes it seems like it's fast. Sometimes it seems otherwise.

We are centralizing the reporting process on the forums to one account. [CF]Reports. There will be an announcement about this later today.

Hopefully by having them go to this account we will have a better turnaround time on hack reporting because more of us will be able to handle the reports more efficiently.

ImNotATroll · February 2010

I would also like to point out that people may have a hard time reporting these hackers if the replay crashes everytime they try to watch them.

SpookyDonky · February 2010

[GM]Saidin wrote: »

In all cases its probably true.

Sometimes it seems like it's fast. Sometimes it seems otherwise.

.

Thanks for the response. What do you consider 'fast' and 'otherwise'. I'm just curious on what scale we are talking about. Is fast 1 day? 1 week? Is slow, or otherwise days, weeks, months? I'm just trying to calibrate expectations.

Banning Turnaround Time?

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