Problem with payment
I bought ZP for $8.99. After entering the details, an error appeared, but the money was deducted from my card. However, the ZP were not credited to my account. Where can I contact support and how can this be resolved? I have bank records confirming successful authorization of the transaction. Please help me with this problem.
Answers
-
After login webpage -> top right , place mouse over your name -> from drop menu select "Send support Ticket"
You will be redirected to support webpage : https://help.z8games.com/hc/en-us/requests/new
Select " Billing - Failure to Receive ZP " complete required details and submit.Gamer since 1997
![[MOD]ShadowRo](https://z8games.akamaized.net/cfna/forum/customavatars/33/navatar_7597733.gif){kind=avatar}
Categories
- All Categories
- Z8Games
- Off-Topic - Go To Game OT Forums
- 1 Z8 Forum Discussion & Suggestions
- 16 Z8Games Announcements
- Rules & Conduct
- 5.4K CrossFire
- 1.1K CrossFire Announcements
- 1.1K Previous Announcements
- 2 Previous Patch Notes
- 1.4K Community
- 123 Modes
- 632 Suggestions
- 86 Clan Discussion and Recruitment
- 276 CF Competitive Forum
- 19 CFCL
- 26 Looking for a Team?
- 748 CrossFire Support
- 63 Suggestion
- 124 Bugs
- 29 CrossFire Guides
- 175 Technical Issues
- 49 CrossFire Off Topic