Can't start game

As far as i know most causes are on windows side, as something is missing, or antivirus block some files, ...  are too many possible causes.

First you should try a fresh game install , follow steps from here : 
https://forum.z8games.com/discussion/325292/file-modifications/p1

And if you keep have problems please send a support ticket : 
https://support.z8games.com/us/index.php?/Tickets/Submit