Lost / scammed email.

So lately i lost my account, but can someone please explain this answer? i just can't get my mind to it. When someone takes over an account, changes email thru support. and the original owner tries to get it back can't???
I'm here to ask your opinion about this, (if this doesn't get deleted).





Hello,

Thank you for contacting Z8Games Support Center.

The registered email address on any Z8Games account can only be changed once every 90 days. As the email address on this account has been changed in the past 90 days, we kindly ask you to submit a new request after this duration has ended.

If your account was compromised since the last email change through the support center, you will need to wait until this duration ended as well.

We thank you for your understanding and we apologize for any inconvenience this may have caused you.

Regards,