Some1 Help me with this.
Good evening.
I know this does not belong on the forums, but i dont see the help coming from the support team that i need.
The case is, i quit playing this game somewhere mid 2014.
I wanted to log onto my account, but i found out that some parts of my information have been changed.
I was filling in correct information, but not the exact account creation date- come on, i made this account in 2011 would you still know the date`?
I gave various other information to verify that i am the account owner- List of Old IGN, emails, passwords.
I even gave transaction ID's from more than a year ago, combined with the phonenumber that i was using.
Tbh, it feels like these "bots" are spitting out the same exact awnser everytime, and dont work with any other information than they are looking for.
i was really happy to see how this game changed to the good while i was gone, but now i cant enjoy it cuz my beloved account is gone.
Would really appreciate it if a Human could help me out with this instead of copy/paste awnsers.
Have a good night.
nuke-
I know this does not belong on the forums, but i dont see the help coming from the support team that i need.
The case is, i quit playing this game somewhere mid 2014.
I wanted to log onto my account, but i found out that some parts of my information have been changed.
I was filling in correct information, but not the exact account creation date- come on, i made this account in 2011 would you still know the date`?
I gave various other information to verify that i am the account owner- List of Old IGN, emails, passwords.
I even gave transaction ID's from more than a year ago, combined with the phonenumber that i was using.
Tbh, it feels like these "bots" are spitting out the same exact awnser everytime, and dont work with any other information than they are looking for.
i was really happy to see how this game changed to the good while i was gone, but now i cant enjoy it cuz my beloved account is gone.
Would really appreciate it if a Human could help me out with this instead of copy/paste awnsers.
Have a good night.
nuke-
Comments
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They ARE humans. From what I've been told, they have faces.
They use copy/pasted messages because they most likely get hundreds of tickets a day and it's the fastest way to deal with them.
Send a ticket again if you aren't satisfied with the response, and obviously include all the details you can.
This discussion has been closed.
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