Denied over 20 tickets, what do I do?

Rejuiced · August 2016

My acount was hacked some months ago, recently I've been trying to get it back. I've put in over 20 different tickets (doing another ticket after the previous one gets denied).
I've filled the formed correctly as they suggest to, I've given support team a handful of transaction ID's, I've given them my address/ISP was used to create the account.

I don't know what else to do.

I used to stream and still have some highlights on twitch of me playing on my account, would a GM even consider that as more evidence?

I've given them more evidence than they would ever need to prove its me, but I get the famous copy and paste every time telling me I don't have enough evidence to prove it's me.

tldr; Got hacked, GM's denying all my tickets although of perfect evidence it's me, looking for advice on what to do next.

davethenew · August 2016

Theres not really much you can do other then provide them with more info that only the first owner would know.

Rejuiced · August 2016

I literally have tried everything, 10 transaction ID's, my address/ISP, my emails, my correct security q/a. Idk what else to do, seems like whatever I type they just instant deny, unless somehow the guy that hacked my account changed everything and that's what they're going off of?

[GM]Lynnara · August 2016

there has to be enough correct information, send in one more support ticket and we will try our best to help you

Denied over 20 tickets, what do I do?

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