I got perm banned

iEpic24 · July 2016

I got permanently banned and i have no idea why. I didn't play for months. came back, patched the game, tried to login in and it said "You are permanently banned." I tried my friends account and it said the same thing.
I went to my friends house, logged into my account just fine and was able to play the game.
I made a ticket about this a few days ago and never got a response.
Can anyone help me?

[]KeN0[] · July 2016

They don't ban for no reason. If you have been banned, then there was enough proof to ban you. Simple as.

Either submit a support ticket http://support.z8games.com/us/index.php?/Tickets/Submit and seek help that way//find out if the ban was for some other reason that can be rectified, or dont. But moaning on the forums will do nothing to help you.

]K[illa · July 2016

You have been hardware banned, any account you try logging into from your banned computer will say that the account is perm banned when its not (only your computer is). You need to get your mac address and send in a support ticket, only they can help you.