Email changing error

Lukas8121 · March 2016

Hello,

My problem is the following: I would like to change the e-mail address on my account, but I didn't get the e-mail with the changing link. I can't write ticket to support, because my account is flagged.
I have access to my e-mail. I got e-mail when I sent support ticket, and also when they answered, but for some reason I didn't get the e-mail change link.
What can I do? I tryed many times, different days, different e-mails but don't get the change link to my current e-mail.
Help me if please.

Regards,
Lukas

Abel95 · April 2016

Reply back to that support ticket explaining that you didn't get a e-mail change link or request a new link in a new support ticket.

Also refer back to this thread: http://forum.z8games.com/showthread.php?314010-E-mail-change-error&p=4330988

[GM]Kanadian · April 2016

By chance is your email with web.de? I've heard that sometimes that mail host doesn't play nice with our systems. If your account is flagged though, there is probably a reason for that. Reply back to the ticket if its still open, or create a new one if it isn't, and explain the situation. Not sure if there is much they can do though.

Email changing error

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