Email changing error

Lukas8121

Hello,

My problem is the following: I would like to change the e-mail address on my account, but I didn't get the e-mail with the changing link. I can't write ticket to support, because my account is flagged.
I have access to my e-mail. I got e-mail when I sent support ticket, and also when they answered, but for some reason I didn't get the e-mail change link.
What can I do? I tryed many times, different days, different e-mails but don't get the change link to my current e-mail.
Help me if please.

Regards,
Lukas

Abel95

Reply back to that support ticket explaining that you didn't get a e-mail change link or request a new link in a new support ticket.

Also refer back to this thread: http://forum.z8games.com/showthread.php?314010-E-mail-change-error&p=4330988

[GM]Kanadian

By chance is your email with web.de? I've heard that sometimes that mail host doesn't play nice with our systems. If your account is flagged though, there is probably a reason for that. Reply back to the ticket if its still open, or create a new one if it isn't, and explain the situation. Not sure if there is much they can do though.