Support

Interscopes · January 2015

why has it been 5 days and still no reply to my ticket?

lack of service..

124ahmed124 · January 2015

Quote from = GM Chaosta

: Over the holidays, tickets were piling up, and due to the office being closed, no one was here to answer them.

We kindly ask for your patience while the backlog gets taken care of.

[GM]Celestine · January 2015

Interscopes wrote: »

why has it been 5 days and still no reply to my ticket?

lack of service..

Our office is closed over the weekend and on holidays. Tickets submitted on a Sunday can only be answered, after the requests sent on Saturday are answered. Please avoid opening multiple tickets for the same request. It slows answer time down, if we receive more tickets than necessary.
Thank you for your understanding.

Interscopes · January 2015

well, that was a fast reply though. I replied to it, please have a look.

thank you for proving me wrong Celestine.

regards,

}dreamyyy · January 2015

my support ticket is since 10 days unassigned!!!! Very bad support staff!!

Support

Comments

Categories