Support

Interscopes

why has it been 5 days and still no reply to my ticket?

lack of service..

124ahmed124

Quote from = GM Chaosta




: Over the holidays, tickets were piling up, and due to the office being closed, no one was here to answer them.

We kindly ask for your patience while the backlog gets taken care of.

[GM]Celestine

Interscopes wrote: »

why has it been 5 days and still no reply to my ticket?

lack of service..

Our office is closed over the weekend and on holidays. Tickets submitted on a Sunday can only be answered, after the requests sent on Saturday are answered. Please avoid opening multiple tickets for the same request. It slows answer time down, if we receive more tickets than necessary.
Thank you for your understanding.

Interscopes

well, that was a fast reply though. I replied to it, please have a look.

thank you for proving me wrong Celestine.

regards,

}dreamyyy

my support ticket is since 10 days unassigned!!!! Very bad support staff!!