Why support slow and does not want help?

Almoshageb · August 2014

Why support slow and does not want help?
i give him all information and Payment Method
and IP and Current Register Email and the date when my account register

and at last no help !!

Almoshageb · August 2014

i just wait like 2 or 3 days for answer
and at last " We are very sorry " and then close the ticket ???

The_ThuGs · August 2014

2 or 3 days seems a reasonable waiting time, but the answer seems automatic. Do not answers the questions.

Almoshageb · August 2014

i give him all information
and screen shots and replay from the game
and charge zp ID . and Pw all things
what's wrong ??

RawThentic · August 2014

Almoshageb wrote: »

i give him all information
and screen shots and replay from the game
and charge zp ID . and Pw all things
what's wrong ??

they can spot a poor man amile away , in your case thousand's mile's away ,
Take it on the chin move on with your life

Almoshageb · August 2014

RawThentic wrote: »

they can spot a poor man amile away , in your case thousand's mile's away ,
Take it on the chin move on with your life

it mean i lost my account for ever ?

Almoshageb · August 2014

dat answer ..........
" Thank you for contacting Z8Games account administration support!

We understand that you would like to recover this account.

We apologize for any inconvenience, and understand the frustration this problem may have caused you.

We will need to ask you for additional information in order to verify that this account is yours.
"

Almoshageb · August 2014

bye my account

http://im69.gulfup.com/30pujH.jpg

ZimeR555 · August 2014

lost my account

i have lost my account ... i want him back and z8games dont help me ! i dont remember email
and when im plyng whit my acc i have telled my id and pw but email not ... after 2-3 moth he change my pw whitout email and i cant play whit him ! (sry for my bad english) name player **vIRUZ** i want him back !!!

xxx000051 · August 2014

The_ThuGs wrote: »

2 or 3 days seems a reasonable waiting time, but the answer seems automatic. Do not answers the questions.

Not really. There are many games out there which provides instant chat support. 2-3 day might be okay for you. But don't talk on behalf of every one

xxx000051 · August 2014

ZimeR555 wrote: »

i have lost my account ... i want him back and z8games dont help me ! i dont remember email
and when im plyng whit my acc i have telled my id and pw but email not ... after 2-3 moth he change my pw whitout email and i cant play whit him ! (sry for my bad english) name player **vIRUZ** i want him back !!!

Good luck with that. May be this is the right time for you to press the "uninstall" button, unless you want to create a new account and level all again

Almoshageb · August 2014

all of this information and i can't recover my account
http://im87.gulfup.com/vGrzdk.png

Surroundx3D · August 2014

Same almosha , i gave them everything too i had the last 3 years and i wont get my acc with 4vips back.

Why support slow and does not want help?

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