So what happened?

You could always split it, but that would make too much sense.
It's a dead, pointless thread, anyway, since there will never be an answer.
If they couldn't manage to put up something during an obvious time of turmoil, you're foolish to think they care about customers enough to do so now, or in the future. Fallen, dude, you may as well say nothing. Any useless rhetoric replies only further disgruntle people with any intelligence.