Security Anwser

Kaperek
Kaperek
in CrossFire Support
I'm waiting for an email from Z8games. It's been a week my mail is sent anka128@wp.pl a request to support but it is still open, I wanted to appoint lieutenants in my clan but I do not remember the security question anwser.
Please help.
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Comments

  • one_9
    one_9
    Please update your ticket by adding a note to it.

    Go to the support site. Click on contact history. Then view details on the specific ticket. Then in the text box some more information about the problem.
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  • Kaperek
    Kaperek
    yes, but I've heard about the problem with the Polish e-mails supposedly from the Z8 mails to them do not come
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  • one_9
    one_9
    The ticket isn't an email. It is an in-site system that communicates your account to support.

    And if it is the case that they sent an email, check your spam folder.

    And did you notify them of this so-called problem with Polish emails?
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  • HDNick
    HDNick
    Huh?

    What u talking bout...
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  • NFS22ew
    NFS22ew
    Kaperek, na polskie maile informacje od Z8 nie dochodza wiec mozesz czekac nawet pol roku... Musisz zmienic email na :gmail, Yahhomail, hotmail, wtedy dojdzie.
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  • Kaperek
    Kaperek
    no i tu jest problem... bo nie mogę zmienić maila bez odpowiedzi na to pytanie

    and there is no problem ... because I can not change the email without replying to this question
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  • Eronak
    Eronak
    I have same problem, i dont resive massage to my mail
    And my ticet on support open many days....
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  • Kaperek
    Kaperek
    I got an email from Mohamad Saidiin <gmsaidinz8games@hotmail.es> content but asked me for my password and login ID

    "Hello,
    We have seen your post on the forum
    yyour understand the problem, a lot of people dont remember the answer.
    To check if u arent an impostor, we need to know three things ...

    When did u create the account?
    Which is ur ID of crossfire?
    Which is your password of crossfire?

    If u answer the questions correctly will we give you the answer.
    Have a nice day.

    Z8games Support Team"
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  • FROZEN5
    FROZEN5
    one_9 wrote: »
    The ticket isn't an email. It is an in-site system that communicates your account to support.

    And if it is the case that they sent an email, check your spam folder.

    And did you notify them of this so-called problem with Polish emails?
    You seem to know the order of things...
    Can you help me with this ?

    I can change my E-mail with the sequrity answer to my account.
    BUT, when I'm trying to leave a clan and put someone else as LT or leader,
    IT DOES NOT WORK!!!

    Do you have any idea of what might be the problem ?

    PS: Don't answer me "You problaby typed wrong, try again",
    because I have double checked it at least 40 times and even
    copied the sequrity answer from my registration e-mail,
    and it still sais "Sorry, the sequrity question answer is incorrect"...
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  • one_9
    one_9
    FROZEN5 wrote: »
    You seem to know the order of things...
    Can you help me with this ?

    I can change my E-mail with the sequrity answer to my account.
    BUT, when I'm trying to leave a clan and put someone else as LT or leader,
    IT DOES NOT WORK!!!

    Do you have any idea of what might be the problem ?

    PS: Don't answer me "You problaby typed wrong, try again",
    because I have double checked it at least 40 times and even
    copied the sequrity answer from my registration e-mail,
    and it still sais "Sorry, the sequrity question answer is incorrect"...

    Is it the same security question being asked?

    I'm sorry, but I don't really have much knowledge around these problems, it is a lot more of a support ticket issue, because it's dwelling on personal information.

    If it is still the same security question, and it isn't receiving your input correctly... maybe changing the question itself? Again, I do not know much about this area.

    Please contact support:
    http://support.z8games.com/webform_new.aspx
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  • Saidin
    Saidin
    Kaperek wrote: »
    I'm waiting for an email from Z8games. It's been a week my mail is sent anka128@wp.pl a request to support but it is still open, I wanted to appoint lieutenants in my clan but I do not remember the security question anwser.
    Please help.

    We do not send emails.

    That email you received is part of a scam.

    You must receive your answer at http://support.z8games.com.
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