Ticket never gets an answer?

SwEBobby1995 · February 2011

Hello,

I've had my ticket for like 2 weeks now, Why is it never getting answered. My ticket is about that I accidently bought a DE gold and want refund of it.

Please can I've an answer soon? I'm waiting to get that 80 coupon back so I can buy my Golden M4A1

Torjap · February 2011

Either continue to be patient, or enter another ticket.

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KingstarKB · February 2011

2 weeks?

I doubt you will get your coupons back, but re-send the ticket and wait for a reply from that one.

Waiting more isn't a good idea since it shouldn't take that long to reply to a very simple problem.

Station22 · February 2011

I waited one month till i got a refund on coupons.So don't give up hope. Like the other user said maybe add a footnote to your thread .Or make another support ticket asking if they are still aware of your coupon issue. I presume you asked for refund within 48hours and that the gun is fully repaired/unused in storage?

SwEBobby1995 · February 2011

Station22 wrote: »

I waited one month till i got a refund on coupons.So don't give up hope. Like the other user said maybe add a footnote to your thread .Or make another support ticket asking if they are still aware of your coupon issue. I presume you asked for refund within 48hours and that the gun is fully repaired/unused in storage?

I think i made the tickets 2 days after I got it, It was a saturday when i got it and on the sunday i was bussy then i made ticket on monday morning. Though it have been used.

Station22 · February 2011

SwEBobby1995 wrote: »

I think i made the tickets 2 days after I got it, It was a saturday when i got it and on the sunday i was bussy then i made ticket on monday morning. Though it have been used.

IF you made ticket within 48 hours its ok.Anytime after that unfortunately too late.

FearFree1 · February 2011

If you already sent a ticket, generally wait a week and send another. Mine soom to get answered right around the 7 day mark.

RealCookie · February 2011

Sometimes there is a bug that it doesnt show up as response, so send another ticket, and wait for that one, u should recieve a ticker 1-5days, if u dnt get one, send another one and keep trying

Ticket never gets an answer?

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