Account Locked Due To Chargeback [01-18-2011] ?

[GM]Saidin wrote: »

I'll first preface this with a little bit of information.

First off, if you fill out a survey or use any of the ZP features in the Survey section of the site. The area where you have to click on the agreement button that says we are not responsible. Then you could run the risk of these things happening if you use fake information.

Now before you bowl me over with replies saying you're perfectly legit etc etc. We are looking in to whats happening here and will have more back on this as we go.

Not certain the root of WHY Gambit is doing this following it's removal from the portal Z8 Games, but I can inform you this is NOT the first time Gambit Labs Inc. has done this. There's logged articles and claims dating back to 2009 regarding this very issue. How do I get this resolved? At this time you MUST take this up with Gambit Labs Inc. as you agreed to the terms and policies of the third party advertisers. Ok, how do I contact them? Unfortunately their logged business number is not a valid number in their portfolio, thus leaving the ONLY means of communication via. email. You can email their support department at the following address; gambithelp@getgambit.com. Do be advised, there's numerous claims listed regarding their slower than average reply time, and their general customer service. It's an unfortunate situations you've been placed it, but those are the risks when you work with third party providers. We're lucky the G4Box Inc. office is aware of the issue...Not certain there's anything in turn they can do, so all I can recommend is send them [Gambit Labs Inc.] a support email inquiring any/all information and resolution(s). When sending them an email have the following information listed in the email;

• Publisher: Z8 Games Inc. of G4Box Inc.
• TransID [This is found when you login HERE.]

I sympathize for you. The situation is very frustrating, and in alot of cases unfair. Users have been affected by this issue for as little as their video click. Be patient and keep your fingers crossed...I'm fairly positive, following other reports and a test email I sent them earlier they WILL give you the runaround. Companies typically only do this in poor business ethics for money owed or earned; Whether it be you, the publisher or the sale advertisers. These third party advertising portals want to be paid and the seize all parties involved. It's not moral, but it IS how some companies work....