"We Know"

t***778 wrote: »

haha I got you, I already knew that u couldn't write t*** (but i'm not sure why). Yes, sure you (not mods) are banning tons of them. I'm just not sure why they keep playing. Any ideas?

Most probably because the issued bans are account related, not IP related. An IP ban means u can't create another account using the same IP address (same computer) as u used before, UNLESS your IP address is not fixed and changes dynamically.

Anyway, i don't quite get the "we are begging for patches daily" part ... since it's not normal at all, this should be the developers' main concern, especially with the new hack explosion these days ... a CLEAN game should be the main concern of any serious developer, and since it ain't taken care of yet other stuff should be put on hold. Honestly, who gives a damn about new mods/releases when u can't even play the game with all those hakers running around in all the rooms ...

As an alternative protest to this hacker bs story which just goes on forever, i strongly recommend ppl who buy ZPs to stop doing so. Then we will see a dramatic change, i can assure u they will find a solution to the haker problem pretty fast.

jujuchon wrote: »

I'm sure they do what they can to ban hacker. I have no doubt about it.

But true, if some numbers can be made public this would be nice. Like the number of hacker catch per day, number of IP ban whatever.

Don't tell me that it will take time to generate those number. All the players are in a database. Everything is done digitally.
If you were doing the ban by handwriting, i would understand the difficulty to generate the numbers. But here, it should be simple to get.

'should' > doesn't.

We would have to write and implement a system to keep track of and publish the data.
Our curent user database is about as efficient for that as it would be doing it by hand on paper.


cba to multiquote..


@Twiix: Because they make new accounts. IP bans are generally not given for first time offenses (for whichever reason...).


@Silencer: Because of a VIP hack that someone edited to make it practically public. Granted it most likely also compromised the integrity of the software.. So we'll most likely see "Omg someone stole my account" threads popping up in a matter of days.


@FlyNoobb: Statistical anomalies are pretty unlikely when you have the results of several thousand users.
Election polls are done by asking between 1000 and 10 000 people what they'll vote for.
Those statistics are then pretty accurate for a whole nation.
You don't have to ask everyone.


@Random hater nerd: We can't. I love your name.

SiilenceR wrote: »

I was talking about the QQing threads about hackers, not the ones that say someone stole their accounts.

Allow me to re-phrase:

If you say that the ammount of bans has increased, Why the ammount of hackers in game has increased too? Last time I checked we had an "Anti-Cheat" program.


The players are giving their 2 cents by reporting the hackers, but, if the hacks never get patched then we are doing nothing and we are just reporting the same hackers, over and over again.

I answered all of your questions in the post you quoted.
Read it again, or twice if you have to.

Havn't played a game in the past 3 days without seeing multiple one shot hackers. Been seeing a lot of aimbots too recently packed in with that one shot. Its making me rage.


On the side...I miss the banned list. Was quite fun to see who was banned and how much zp they bought to compare.

its really a pain the last days...also if you manage to find a room without cheaters and perform well you will be hackusated even faster and to be honest ...i cant blame them.

[GM]Saidin wrote: »

Yes. Dramatically.

with all due respect. numbers? percentages?

i reported a guy a few months ago , of course in a correct way, and i re-reported him again a few weeks ago. he is most obvious even sent a videolink which shows roundtime and everything. if this guy is not banned in one month, i ll call that....dramatically.

SiilenceR wrote: »

I know it's not that way, but why it can't be THAT hard. Maybe I'm just an ignorant and it takes more than 2 months to patch some hacks.

To answer this specifically this MUST be talking specifically about the public hacks that have been out.

At one point we counted almost 15 different public hacks. We continually patched via xtrap, these hacks. But this was not enough. We had to break down the hacks ourselves, and find out that they were all based on the same code. Thus the wide-spread nature of the hack itself.

More measures against those hacks will be coming, and more information will be released on this matter soon.

[GM]Saidin wrote: »

With all due respect, we don't actually have to provide percentages and numbers.

Private policy, competitive information and just game-management convention are all standing in the way of releasing this information.

Almost any video game company doesn't make their ban list public. Take that how you want it but at the end of the day until it becomes industry standard to inform the public how many users get banned on a daily basis, don't expect us to release this information any time soon.

There are a LOT of hack reports in the system. By a lot, it probably means more than you think. And we have a charged staff here working every day on the problem from a pro-active stance of finding hacks, sending them to xtrap etc. to dedicated people checking reports and banning hackers.


We'll have further anti hacking information coming later today and in the upcoming patch. But we don't want to give away too much because that would give hackers the upper hand.

Now this is what i want to hear!;)

SiilenceR wrote: »

With all the respect, don't expect us to believe what you say then.

I know you're a GM and you won't lie to us but what you're saying it's not showing In Game. You say that the ammount of bans has increased dramatically but we are seeing the opposite.

What you're seeing is an increase of hackers, not a decrease in banning.
We ban more then ever.
You obviously don't see the difference, so let me once again quote Saidins explaination as to why there are a lot of hackers right now.

[GM]Saidin wrote:

The reason it's a pain is because a cheap keylogged VIP hack was cracked to public. We have the hack and have sent it in. We are looking to have a fix for this soon.

SiilenceR wrote: »

With all the respect, don't expect us to believe what you say then.

I know you're a GM and you won't lie to us but what you're saying it's not showing In Game. You say that the ammount of bans has increased dramatically but we are seeing the opposite.

It will be virtually impossible to physically show the impact on the game that bans would make. We're simply too big for that.

It wouldn't matter how many bans were on the list or how many were done per day. The types of hacks out right now are the problem. Not the amount of people we ban per day.

If I can break our own forum rules for one moment and go on a tangent about another free to play game, League of Legends. For one, their forums are worse than ours, have less features and more trolls. Two, they don't make their ban list public, yet they no doubt ban players every day. And has that stopped the amount of disconnecting, afkers, feeders and general other malicious activity that goes on in that game? No. It hasn't. If you report someone for ruining a game, Riot Games says they will take action against that player. Do I ever notice a decrease in that activity because of that statement? No.

So their problem isn't hacking, ours is. Hacking is a more difficult problem than theirs and involves a lot of other things. Tracking the hacks and sites, breaking down the code, sending information to the developers and xtrap. Having the xtrap patches come in, testing them in-house, releasing them as soon as possible.

And all this going on while we have our staff looking at what seems like an endless pile of reports and banning as many people as we possibly can in 1 day. Which also happens to be a dramatically larger number than it was say 2 months ago.

But by that same token, there is a dramatically larger number of hacks out there. It's a simple known fact, the larger the game gets the more hacks will show up. But there are better proactive steps that we've taken in the recent past that help us handle the growth/hack issue.

edit: the first sentence didn't make sense so I correct it.