Typing/seeing Chinese

Recently I have found myself playing with a larger community of Chinese players and their words always come out in odd characters that don't relate to any Chinese language.

I have downloaded east Asian language pack on my OS and added Chinese PRC and others. none seem to work. I still can't see Chinese characters and when I try typing it just comes up as "?"'s which I'm guessing means I have the wrong thing or the game isn't understanding it. A clan mate said Mandarin (sp?) is the correct one, but that isn't on my list of usable languages.

Please help. And thank you in advance ^_^

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