HGW Loading Problems

hello i got hgw loading problem , all steps are loaded but hgw stop loading on 87% !
i got windows xp sp3, im resinstalling game , turn off antivirus avast , firewall off , all is off i can pm my ip do gm or other support man i dont know what im doing wrong and never play this game i want play it with my brother who play it long time but he dont know what i must do ;/ please help me fast




IM PUT IT ON SUPPORT TICKET:

"Hello,
I've got a problem with opening crossfire. I open it, and it's goes to 87% and turns off. The load screen (that with mutation) doesn't show up. I read on forum that i have to msg You, and you will solve the problem. In that theard i read, was said that You need my ip, so here it is :62.121.122.104. But there is 1 more problem (if it is a problem), my brother play crossfire on other computer too and we have same IP , so maybe that is the reason ? Idk really. So if You can help me , please answer me, I will be pleased
Greetings,
doobpl "

and wait for respond but maybe faster respond me someone form forum
thx

@edit i dont have router