Wth? Super Rewards offers not being awarded!

I had complained to Super Rewards about 2 offers and I was awarded Z8Points. This never showed up on my account for some reason! They CONTINUE to insist that they awarded this cr@p when IT WAS NEVER AWARDED AT ALL!!! Some specific events:

A week or two ago Super Rewards crashed, and it seemed they erased all of the Viewed/Awarded Offers in the Offer Status. I did some offers during that time, which did not work at first. I complained and gave my evidence to Super Rewards. Then, the "old" list of the Viewed/Awarded offers came back, and the "new" list disappeared. Super Rewards awarded my two offers from the "new" list, and the ZP never showed up on my account! I tried to tell them this and showed them screenshots of my ZP log and my crossfire ZP counter for proof, but they didn't listen to me and continued to ****ing insist that they awarded it to me! Here is my new list:

http://i56.tinypic.com/3500vti.jpg

Can someone please tell my why I am not getting AWARDED ZP?! This is utterly ridiculous!

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