Introducing the New Support System

Saidin

Hello Z8Gamers!

If you haven't already noticed, we've made some big changes to the Web Form from our Support Site!

We hope that by making the forms easier to fill out and with deeper categories it will help us get the answers you desire faster and more efficient!

Have a look at the new changes on our support site. Click on the "Web Form" link on the right.

The biggest change is that the new web form forces our players to pick a proper heading. This will help organize questions better for us.


Some of the new features include:

New Web Form for "account administration"
This is where you go for lost password help and other problems with your account.

New Web Form for hack reporting.
This is the new one-stop place to report hackers!

Better Metin 2 subcategories.
These new categories will help get better answers to you!



A lot of these changes are organizational, but we have made some changes internally as well to better handle the number of questions we get and hopefully get answers back to you faster.

If you notice anything different or wrong or want to voice your opinion make sure to send us a note through the support system!


-Z8Games Team