took money off account and i didnt get ZP

i went to buy ZP about 5 days ago and i did 17 dollar purchase and it said transaction was declined by your bank... then all the sudden today it said i paid 17 dollars but i didnt get my ZP... i want my ZP or my money

PS: after that failed i bought 9 dollar zp

GIMME MY ZP OR MY MONEY NOW!

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