I paid for Z8Points using PayPal but have not received them yet

DnJuno

I paid for Z8Points using PayPal but have not received them yet.

Saidin

Hello,

This is very unfortunate news! Most people who pay for points with paypal get them immediately.

There could be a few things happening here. Your account wasn't verified by paypal so it might take a little extra time to go through your credit card company and confirm your details.

It could also be the method with which you paid for it. e-cheques for example sometimes take up to a week to clear.

Bank accounts also operate this way, maybe not a full week but usually 24 hours depending on the time of the deposit (when banking hours are closed).

Your best bet in the end is to contact http://support.z8games.com. Make sure to provide your transaction id's (proof of purchase) and they will be able to take a look at the records and tell you exactly where the delay was coming from!