How do I contact for assistance Our gm

I am sending this through the account of a friend.

I'm trying to log into my account and am receiving the following message
Sugira Uma tra

you have failed login too many times. Please try it tomorrow or contact our gm for assistance "


How do I contact for assistance Our gm ?

I have the username and password to my account.

e-mail account also got, I'm not understanding what is happening

Sorry if this has something to explain, most do not understand English very well and I am sending this through a translator.

appreciate an answer and a solution!

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