Account

tito24680

Hello,

I would like to write with someone from the CF Account Administration Team, because my Ticket always gets closed automaticly.

I really hope someone can help me.

[MOD]ShadowRo

You should get a reply before, read it carefully.

Or if on the same topic with nothing new or different from a previous ticket on the same topic - it may be a possible reason for it to be closed - even so you should get a reply first as far as I know.

Anwyay, the only way to contact is the support ticket system.

tito24680

I got a reply that its not the correct information, but thats the problem,

I changed my email but I cant request my password, because it says:

"The account is not available for recovery", but I changed it and I even have the email with the screenshoot where I changed it, but the automatic Support just recognizes it as wrong information, so it would be helpful if the support can actually help me 1 time. I tried it more than 8 times over the year.

tito24680

Sorry but the Support couldnt be worse

[MOD]ShadowRo

"The account is not available for recovery" - the email you enter to reset game account password is not registered to any game account ( can be a wrong email OR if you are sure should be correct then was changed to another email ).

Only support can help -> send a support ticket -> account adminitration -> account recovery
If you are able to provide enough correct info -> you will recover game account.

tito24680

My account creation date...I only have the crossfire europe creation date and not the "transfer" date so ...

and my email is 100% correct, I got 1 request to change (from the guy who stole my account) and never used it...so its not my error its the supports error... and I cant explain it because the automatic response sees my E-mail as wrong but its not wrong its just that the support doesnt recognizes it

tito24680

but I can 100% prove that its my account if I could just write with a real person and not a machine, but what use is a support if its useless

tito24680

So the topic is done now? Ty again for nothing really...

tito24680

for real? thats all.....

[MOD]ShadowRo

I have provided you with the known information, the rest is just between you and support, no one else can help you.

tito24680

"no one else can help you." aha not even the support...perfect...then u can also delete the "Crossfire Support" forum.