Any Close Date for the Game Company created bug?

Since now over 1 Month after a Patch was a created Bug 3025_3 ( i believe or _5 it is, but i seen some threads over it and still existing over 1 Month later) 

You cant do anything but after logging in  and trying to wait out it still exist and if the only answer is to delete the game completly and need to download it completly again its my final one but then it will be Deinstalled forever, since i didnt changed anything  over 6 months ago where i had to do the same thing.  I just wanna know if that company has a date to fix this created bug/error on their side or not

Comments

  • [MOD]ShadowRo
    edited July 2023
    Each error code have some possible causes and fixes - send a support ticket about the error you have.

    All reported errors and bugs on support tickets are ghathered and send to devs for a fix, in particular cases when causes are only on player side i don't think can be solved by devs.

    Now issues already in dev attention are sorted to be solved according to the importance and severity level ( the most critical issue is always palced on first place .. and so on), also considering if other issue more important can always be pinned on top of the others already reported, therefore a ETA for each problem is not possible to be made.

    Gamer since 1997
  • Each error code have some possible causes and fixes - send a support ticket about the error you have.

    All reported errors and bugs on support tickets are ghathered and send to devs for a fix, in particular cases when causes are only on player side i don't think can be solved by devs.

    Now issues already in dev attention are sorted to be solved according to the importance and severity level ( the most critical issue is always palced on first place .. and so on), also considering if other issue more important can always be pinned on top of the others already reported, therefore a ETA for each problem is not possible to be made.

    That isnt only a Error on my Side, its now over a Month or so where after a Patch a lot of players get after logging in directly get the messages "disconnected from server, followed then by Error 3025_5) i looked from time to time into the forum saw under the newest announcements  etc. that others have this error too, and waited i simply asked here if anyone knows a date since im not on their discord or follow on any other plattforms them to see if they already working on it since they created it or announced a date somewhere thats why i opend this thread here to ask if anyone knows something
  • Then you need to send a support ticket for each error you have.
    What other players says may be or may not be accurate, as well as the cause may be the same or may be a different cause.
    But not all players are affected - so definetly each case must be individually investigated by support. 

    Gamer since 1997
  • Then you need to send a support ticket for each error you have.
    What other players says may be or may not be accurate, as well as the cause may be the same or may be a different cause.
    But not all players are affected - so definetly each case must be individually investigated by support. 

    ok then if youre my guarantor/guarantee/security/bondman/safety (or how many english words are there for)

    i can do it every 5 minutes if youre my safety i dont get banned for sending the same reports in when i log in, and what was for others the same problem over a month (since a certain patch...psst error code 3025_5 (logged in today still the same 2 error messages still first disconnect and then that error code)) i can relog for a day every 30 minutes today and still it will show me the same so when you guarantee me or youre my bond that i wont get banned for spamming tickets for the same problem i can do it, i simply asked since last years blaming thousands of players for company created errors (where a new gun was in the battle pass and a "compensation" was announced where i still wait for since no one got any levels for it on their created side errors was no compensation, you had literally getting kicked every 10 minutes out just for a battle pass where you paid for)).

    But simply still i asked the ones where follow them on any "social media" if they know if that is getting worked on, if the next announcement (my prediction is in 2 months is " you need to deinstall the game and download it again" like mostly im just gone, im just tired of that, like when i meant instead to say they created an error, hundreds/thousands of players were blamed and after 4 months it was said they created it and it should give a "compensation" but no compensation did happen especially for the players where paid for the full pass, but yeah i wanted to know if there is a fix incoming (can livestream that without problems, since i havent changed withing 6 months my system and it happend for others including me on over 1 month period update, and still happening but here the official game forum is no response to a fix and why i asked if someone follows them elsewhere if they know something)

    So its easy for me if youre my burden/guarantee i can put the game into window mode make screenshots and do report tickets every 5 minutes but then you need to guarantee me i will be not banned for it, since you mean its for everyone a own error i havent changed anything in half a year i only downloaded the updated nothing more, but if it takes a support ticket spam with you as a "bounty/guarantee" i can make that no problem until its solved. By that you can even reach further on to actually update the Anti Cheat, when i created the post i had 2 in my only game that night, like today i did 1 game (still same error) where did a fresh account where was afk. in the first round and after that  looked through walls at enemys and instant killed them (yep he was on my team and tried to cover it like he was an "ESL" player, but after called out from 14 to 1 KD he turned into negative and used afk programm (ingame i reported him but what i meant alone with when i created the ticket was someone where didnt even hide it, instead his excuse was he has other accounts that still cant hold his K/D what he played "saw" people through walls and claimed then he was a "pro" (but his K/D even 2nd and 3rd account couldnt match his playstyle to "hear" silent/sneaking players)).

    When you can guarantee me that i wont have a problem to send the tickets every minute out but then i will post the responses too in a thread if its just a copy/paste response instead a actuall response its up to you to decide
  • [MOD]ShadowRo
    edited July 2023
    For every different error code and not every time you get same error code LOL , then wait for answer , apply whatever solution support it say to work, if did not work then reply on same ticket OR if is already closed open a new ticket where to mention is related to ticket ID : ( and give the ticket id ) and let support know steps you try and what was the result. 

    And related to the amount of players affected or not by an error only support can know the correct number - if each player corectly report the error.
    Gamer since 1997
  • For every different error code and not every time you get same error code LOL , then wait for answer , apply whatever solution support it say to work, if did not work then reply on same ticket OR if is already closed open a new ticket where to mention is related to ticket ID : ( and give the ticket id ) and let support know steps you try and what was the result. 

    And related to the amount of players affected or not by an error only support can know the correct number - if each player corectly report the error.
    its only 1 error code, when i created this thread i went out of my mind of the ending number if it was 3 or a 5 thats why i wrote both as security, and yeah its affected others like alone with the massive laggs  after 1 patch, that was mostly fixed but the same error code with the massive laggs is still there and i have after yesterday answer relogged to see which number it is, so it would me take me 5 minutes to log in, wait for the error message, screenshot make a ticket and do the cycle again, and like i said within 6 months i only updated the game nothing more, i wanted to know if they bugged it so massively thats not fixable without deinstall the game and redownload/install it again (which would be only to deinstall it since it happend over the last 3 years to often this case) or they announced on their other plattforms any news of a fix. Like i said with the "last" january battle pass the "compensation" was never there only a event where you still had to grind and that was a company created bug there but it took over 4 months before they acknowledged it, and i just wanna know if they can fix it now on therselves or not, but i wont download all the other apps and create a account there just to see if theres a information over that, thats why i asked here if someone knows anything over it
  • [MOD]ShadowRo
    edited July 2023
    You and other players with same error is possible to be affected by some particular scenario ( as a hardware combination of CPU, mainboard, LAN chipset, or ISP can play a small or major role in this scenario .. etc ), send a support ticket seems with all details seems to only way to give devs all neccesary info on this matter.

    I don't know for sure errors meanings - tho i sometime get that cone only on my old PC connected on WiFi, i can presume in my case case is only the old hardware to blame ( or maybe the old WiFi card also), resulting a slow game loading overall and trigger the error, anyway did not happen on main PC i use to play.
    Gamer since 1997
  • You and other players with same error is possible to be affected by some particular scenario ( as a hardware combination of CPU, mainboard, LAN chipset, or ISP can play a small or major role in this scenario .. etc ), send a support ticket seems with all details seems to only way to give devs all neccesary info on this matter.

    I don't know for sure errors meanings - tho i sometime get that cone only on my old PC connected on WiFi, i can presume in my case case is only the old hardware to blame ( or maybe the old WiFi card also), resulting a slow game loading overall and trigger the error, anyway did not happen on main PC i use to play.
    we were at this point last year and still said waiting for a compensation, i never had wifi, when my cable was down i was offline so easy its for me since i live in a cellar appartment, and when you wanna tell me over 30MB/s (not Mbit/s but real MB/s isnt enough ( just started a game download to say you the beginning download number isnt enough for CF then were at a whole new issue))

    I waited it out for over a month by then they should have received already enough tickets if they answered it by cops/paste i dont know, but like i said if i should start i would do it in 5 minute delay, but i want before that a gurarantee that wont get banned since over 1 month waiting time and still theres no respnse at all, so i could spam it since i didnt changed a thing on my computer in over 6 months just updated the game, and when it like last year it should be my fault i can spam tickets no problemo, but i want then a guarantee, when its the only thing that will them look into tickets for real, since by now it seems like there isnt any official response then others getting blamed for updating the game. Just BTW as info im waiting on a small developer game that comes out this december and im gonna pre order it and it has over 3 time the recommendations then CF so im not playing on "outdaded" computer, its only this game that occurs at some patches with more problems then fixes.

    In my Opinion i would love to have a allowence to just sell my account for the friction i payed in, i would have part of my invested money back and they would have a player where would still cash in, but im forbidden to do it, and every months i come back theres more problems then any joy of this game easily said, but like last year it was my only battle pass where i paid real money for and my last since i had to go through 20 minutes error through just to get the "premium pass gun", but even there like i said several times there wasnt any compensation at all, and were over 1 year later now and when this going to be the same situation like last year it will only goind to be deinstalled, since i have more frustration/problems then any joy with it, and thats why i asked if there is any notification over 1 month delay of a fix or not