Rival factions big problem

Chapter 2 was being active while the big ass bugs and erros were in the servers(they are still here but okay), and i plazed like 30 matches more or less during that period and i won several times but my tracker wasnt increasing. It started increasing after the update was finished so i feel ripped off. Because of the errors and the unplayable servers you should've increased the time left for us to finish the event. Shows how much you care about players not giving them a chance nor an update reward for massive bugs.