Website Support

CF_Veteran

Chat mode on the Z8Games site, A lot of companies use this on their websites already, this makes it easier and faster for players to make a ticket or connect to a support team member, if they first talk to a bot and explain what the issue is, can it either be transferred to someone that is available in the support team to talk, or if it's a common problem, the bot can then pick the right answer out or refer them to the FAQ site or check the forums just to be sure that this isn't already resolved. (the working of the bot is also to relief stress from the support side and to make it more efficient to not always handle the same common questions or support again). you can also program the bot to have the question or bug written down in a spread sheet, which can be used at the end of the day to see the new bugs or other things such as complaints or others, etc..

[MOD]ShadowRo

Support assistance is available only through support tickets.
For other general talk there is already a discord server (link on the bottom of main page , on forum discord is show on right side).
Support FAQ is here : 
https://support.z8games.com/us/index.php?/Default/Knowledgebase/List/Index