An issue with ranked

eaf

As you all know you need to be at least second lieutenant to queue for ranked , I am facing an issue where i am currently second lieutenant 3 and every time i try to queue up it says : i need to be at least second lieutenant to queue , I have been facing this issue for a week now , what can i do ?

[MOD]ShadowRo

Ranked require SL rank 8 ( is last SL rank, is the one with gold color, as all other SL rank are silver ).